Latest Jobs at Concept Group

Job Descriptions

• The Head of treasury oversees and ensures proper and adequate inflow of liabilities in the company. He/she among other things will:
• Source appropriately priced and structured deposit liabilities for the company from retail and institutional sources.
• Cultivate new clientele on a regular basis.
• Cultivate and maintain courteous and efficient relationships with clients.
• Timely response to feedback and other customer-related issues or requests.
• Participate in creating new and better marketing based on field experience.

Job Requirements

• Bachelor's Degree in Accounting, Business Management, Finance or any related field
• 7-10 years of experience in a bank or a financial sector as a deposit mobilization lead.
• MBA or professional certification in business, management, or finance would be an added advantage
• Knowledge of capital markets, sales, marketing, and finance
• Knowledge of MS Office suite, especially Excel
• Leadership, managerial and Supervisory skills
• Presentation and Negotiation skills
• Strategic planning and Analytical skills
• Verbal and written communication skills.

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Responsibilities

• Monthly Customer follow up.
• Send reminders of settlement arrangement and pending payments before they are due.
• Emailing, calling, and negotiating with the delinquent customers or our clients via outbound / inbound phone calls for payments of overdue debt.
• The Tele-collections officer will speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.
• Ensure that all attempts to collect outstanding debt accounts are pursued with the highest levels of urgency and outstanding debts targets are met.
• Provide feedback to management concerning possible problems or areas for improvement.
• Make recommendations to implement improved processes.
• Reports should be 100% accurate and submitted as at when due.

Skills / Competencies

• Negotiation and Persuasion skills.
• Attention to details.
• Excel Data entry and basic math skills.

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Job Description

• Offer support to the Implementation Unit.
• Provide necessary support to the Recovery and Control unit
• Work with Software team during solution integration and development and provide the necessary support.

Duties & Responsibilities

• Provide research on new technology-based products and solutions to meet the company’s strategy for new products and solutions
• Provide research on possible upgrades to meet the company’s strategy for existing products and solutions, including but not limited to Concept Nova's fleet management, remote monitoring and telematics systems/solutions
• Prepare completion reports, test reports, field inspection reports, reports/documentation of problems solved, etc.
• Analyse and understand the positioning of the product, service or process.
• Benchmark and test competitive products to gain relevant information that can be applied to the product specifications
• Research “all” possible solution approaches, and design & develop the most feasible option based on cost-effectiveness and functionality.
• Field service activities including preliminary/feasibility inspections and deployment/integration/execution.
• Provide solutions to technical issues with an existing product, the addition of newly supported features,
• integration of client-specific requirements and expansion of functionalities via new settings and configurations.
• Source for existing products online (and offline) suitable as an off- the shelf solution/product or as part for a larger solution or as a customisable part for our specific needs
• Evaluation, testing and experimentation of potential product samples and subsequent bulk procurement/order placement.
• Attend Technical sales presentations with the marketing team and provide support when required

Qualifications / Requirements

• Bachelor's Degree in Electrical / Electronic Engineering
• Relevant knowledge of embedded systems and electronic circuits
• IoT and Control systems enthusiast
• Experience with a microcontroller or PLC systems
• Ability to carry out data analysis
• Solid troubleshooting skills and the ability to diagnose and solve difficult problems
• Direct experience with Python, C, or C++
• Desire to work in a fast-paced environment
• Desire to develop a deep understanding of the business and end-user needs
• Ability to resolve complex issues in creative, efficient, and effective ways
• Ability to interpret wiring diagrams
• Ability to work independently and pro-actively.
• Excellent written and oral communication skills
• Bonus: Knowledge of SQL

Job Knowledge:

• Knowledge of Remote Terminal Units
• Knowledge of Electrical/Electronic
• Circuits
• Knowledge of Electronic Sensors
• Knowledge of Electronic/Electrical systems
• Knowledge of Microcontroller and
• Microprocessor-based designs

Skills/Competencies:

• Sensor technology
• Python, C or C++
• Microsoft Office Suite
• G-Suite
• Problem Solving
• Hardware configuration and diagnosis
• Knowledge of SQL

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Responsibilities

• Objectively review the organization's business processes
• Evaluate the efficacy of risk management processes in place.
• Make recommendations on how to improve internal controls. Identify loopholes and recommend risk-mitigating measures.
• Review of petty cash.
• Protect against fraud and theft of the organization's assets.
• Call-over of postings by the collections team to assess correctness, promptness and completeness.
• Call-over of ledger postings by the Accounts department to ensure correctness and adherence to accounting principles and guidelines.
• Periodic risk assessment of internal processes in order to identify loopholes and proffering appropriate solutions.
• Conduct investigations into identified and reported cases as required.
• Ensure and monitor compliance with internal and regulatory policies.
• Anticipate emerging risks through data and regular assessments.
• Other relevant roles as ordered by the Head of the department and senior officers in the department.
• Carry out internal control tasks as assigned by the manager.

Requirements

• University Degree in Accounting or Finance.
• Proven work experience as Internal Auditor/control officer.
• Advanced computer skills on MS Office, accounting software and databases
• ICAN/ACCA certification (or in view).

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Job Description

• Ensure collection of outstanding payments from customers.
• Recovering bad debts from delinquent debtors
• Resolving disputes with customers, ensuring that concerns are resolved correctly.
• Clarify potential consequences of not paying such as sales of collateral process.
• Manage customers who are resistant by remaining polite, tactful, firm and honest.
• Complete any administrative task as required for the efficient running of the team's activities.
• Always deliver a consistent and professional level of service.
• Devising customized recovery strategy on a case-by-case basis.
• Reducing the non-performing loans owed to the Bank.
• Following up with clients on previous payment arrangements.
• Locating and establishing contact with debtors.
• Taking ownership of debt collection cases.

Job Requirements

• B.Sc. in any Management Course.
• A minimum of 3 years of progressive experience as a Recovery Officer.
• Exceptional organizational skills.
• Excellent numeracy savvy.
• Great creative, visionary, and critical thinking skills.

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Duties & Responsibilities

• Develop, integrate and oversee all marketing content initiatives, both internal and external, across multiple platforms and formats to attract customers, drive sales, engagement, retention, leads and positive customer behavior.
• Conduct ongoing usability tests to gauge content effectiveness. Gathering data and handle analytics and make recommendations based on those results.
• Leveraging market data to develop content themes / topics and execute a plan to develop our brand positioning and service offerings; supporting our point of view and educating customers, thus leading to a positive disposition in critical behavioral metrics.
• Making sure the campaign meets the objectives while remaining within budget.
• Measuring the results of marketing activity to inform future content marketing campaigns.

SEO:

• Basic SEO understanding, content categorization and structure, content development, distribution and measurement; ensuring all content is on-brand and consistent in terms of style, tone of voice and quality.
• Ensuring all content is optimized for search and user experience for all channels of content including online, social media, email, point of purchase, mobile, video, print and in-person. This is to be done for each buyer persona within our target audience categorization
• Assist in the management of both on-page SEO and off-page SEO analysis and execution; improving organic search engine performance and setting goals based on click through rates, conversions, and traffic.
• Alert and keep the Marketing Communications Manager and business up to date on the latest SEO trends and changes on key search engines.
• Functional editorial calendar and content development workflows must be filled and managed.
• Conducting periodic competitive audits.

Research and Analytics:

• Conduct research and develop an understanding of the business’s industry, the business/product’s unique value proposition, and its product’s market differentiators.
• Conducts extensive research on the challenges and priorities of the business’s consumers and prospective consumers; aligning marketing content strategies with consumer needs.
• Understand how the business/product’s inbound marketing activity translates into consumers, thus refining content marketing processes of turning in and reaching new consumers.
• Identify core objectives for the content and develop metrics and methods for measuring and reporting on the effectiveness of the content
• Prepare reports and result finding presentations on the performance and engagement of that content, which is to be sent to the Marketing Communications Manager at the end of each week.

Collaboration and Support:

• Collaboration with all creative resources including designers, social media executives, digital marketers, SEO growth specialists and other departmental personnel.

Other Duties:

• Perform other duties as delegated by the Marketing Communications Manager.

Qualifications

• B.Sc / BA in Marketing, English, Journalism or related field
• Minimum of 3 years working experience;
• Demonstrated success in managing a business social media presence
• Experience in producing copy for digital, print and broadcast channels.
• Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, Communicator and Outlook
• Exceptional skill with the nuances of writing across several media formats.
• Solid understanding of SEO concepts is preferred. Up-to-date with the latest trends, technologies and best practices in online/digital marketing and measurement.

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Job Summary

• The TRO will build strong relationships with customers and business clients.
• Seek to upsell / cross-sell business opportunities, advise clients on service solutions that meet their needs, and resolve any issues or complaints for big ticket clients.

Duties & Responsibilities

• Build relationships with clients and key employees (if the client is a business/corporate).
• Create plans to address clients’ business needs.
• Advise clients on creating profitable processes.
• Schedule regular meetings with customers to ensure they are satisfied.
• Act as the point of contact for complaints and escalate issues as appropriate.
• Communicating opportunities for upselling or cross-selling with the sales team.
• Ensure both the company and clients adhere to contract terms.
• Study competition to find new ways to retain customers.
• Work with Management to set sales and revenue targets and work diligently to meet them.
• Collaborate with other internal teams (e.g. sales, senior management) to address customers’ needs.
• Co-manage clients with the Sales team.
• Working with the ultimate aims of client preservation and contract renewal.

Qualification and Requirements

• Bachelor's Degree in Business or related field.
• Three to five years of relevant experience in a financial institution is desirable.
• Relevant experience working as a senior Client Interfacing officer is preferred.

Job Knowledge:

• Must be knowledgeable in Client Engagement.
• Must be knowledgeable on the use of CRM software.
• Must be familiar with data analysis and interpretation.

Skills / Competencies:

• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.
• Strong negotiation and influencing skills.
• Self-motivation.

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Responsibilities

• Maintaining contractual records.
• Contract drafting, evaluation, negotiation, and execution
• Developing and implementing procedures and policies.
• Writing, evaluating, negotiating and executing various contracts covering a range of transactions.
• Creating and maintaining relationships with suppliers and customers.
• Maintaining correspondence and documentation related to contracts.
• Communicating and presenting information to stakeholders regarding contracts.
• Monitoring contracts and moving forward with close-out, extension or renewal of contracts.
• Problem-solving contract-related issues.

Job Requirements

• B.Sc Degree in Business Management or other Management Science courses
• A minimum of 2 years progressive experience in Contractor Management.

Skills and requirements:

• Exceptional organizational skills.
• Great creative, visionary, and critical thinking skills.
• Strong Analytical, communication & strategic thinking skills.
• Strong organization and follow up skills.

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Duties and Responsibilities

• Prepare monthly / annual financial statements for the company.
• Ensure monthly and timely reconciliation of all ledger account.
• Prepare financial statements, segmental reports for each Strategic Business Unit (SBU) and provide trend analytical performance dashboards of the business units for the Management and Board planning and decision-making processes.
• Provide explainers to variances in the monthly business performance reports.
• Review of Fixed Assets Register
• Interphase with all departments and SBUs for the purpose of financial reporting and analysis.
• Ensure timely preparation of and submission of all internal and external financial reports and any other report so demanded by the management.
• Review of all manual and system journals for the purpose of analysis and reporting.
• Call up any financial related postings in the accounting system for further review and explanations.
• Interphase with external auditors on review of prepared Financial Statements.
• Work with other units in finance such as Treasury, risk management, admin and legal for the purpose of timely financial reporting.
• Provide supports on annual strategic planning and budgeting
• Provides support on payables, tax and other accounting services for the smooth running of the finance department.
• Implement and monitor internal controls on general financial and reporting activities.

Requirements

• Have a Degree in Accounting. Professional membership such as ACA or ACCA or Master's Degree in Accounting or business-related field will be an advantage.
• Possess working experience across Financial management, reporting and analysis, Budgeting and planning, Strategic Business Review with the application of IFRS.
• Be experienced in Accounts payable, receivables and bank reconciliation, fixed assets management.
• Possess interpersonal and good leadership abilities.
• Be able to liaise with external auditors, tax consultants and other service providers.