Job Openings at ADX Credit Limited

• Candidate must have experience working in a financial institution as a Business Developer, Sales & Marketing professional or Finance.
• We're seeking a results-driven Relationship Manager to drive growth and expand our presence. The ideal candidate will have a degree, 2+ years of experience in generating liabilities and fixed deposits, and a proven track record of success in business development and marketing.

Responsibilities:

• Build and maintain relationships with clients, customers, or stakeholders, serving as their trusted advisor and advocate within the organization.
• Actively listen to client feedback, concerns, and inquiries, and respond promptly and professionally to address their needs and resolve issues.
• Conduct regular meetings, calls, or interactions with clients to review account status, discuss performance, and identify opportunities for collaboration and growth.
• Identify upselling or cross-selling opportunities within existing client relationships and promote additional products, services, or enhancements to maximize revenue and profitability.
• Monitor client satisfaction, retention, and loyalty metrics, and implement strategies and initiatives to enhance customer experience and drive client engagement and loyalty.
• Analyze client data, trends, and performance metrics to identify risks, opportunities, and areas for improvement, and develop action plans to address them.
• Prepare and deliver presentations, proposals, and reports to clients, highlighting value propositions, benefits, and outcomes achieved through the partnership.
• Stay updated on industry trends, market developments, and competitive landscape, and share insights and knowledge with clients to provide added value and competitive advantage.
• Participate in industry events, conferences, and networking opportunities to expand professional networks, build relationships, and generate business leads.
• Demonstrate professionalism, integrity, and ethical behavior in all interactions with clients, colleagues, and stakeholders, representing the organization positively and maintaining confidentiality as needed.

Requirements and Qualifications:

• Bachelor's degree in business, marketing, finance, or related field; master's degree or relevant certification may be advantageous.
• Proven experience in relationship management, account management, sales, or customer service roles, preferably in a B2B or client-facing environment.
• Strong interpersonal and communication skills, with the ability to build rapport, establish trust, and influence stakeholders at all levels.
• Excellent negotiation, persuasion, and presentation skills, with the ability to articulate value propositions and drive consensus among diverse stakeholders.
• Customer-centric mindset and a commitment to delivering exceptional service and value to clients.
• Analytical and problem-solving abilities, with the capacity to analyze data, identify trends, and develop actionable insights and recommendations.
• Ability to work independently and collaboratively in a team environment, managing multiple priorities and deadlines effectively.
• Adaptability and resilience to navigate challenges, setbacks, and changing priorities in a dynamic business environment.
• Commitment to professionalism, integrity, and ethical behavior in all aspects of client interactions and business relationships.

Required Skills:

• Relationship management
• Communication skills
• Customer service
• Negotiation skills
• Problem-solving abilities
• Sales acumen
• Analytical skills
• Presentation skills
• Teamwork
• Adaptability

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Key Responsibilities

• Identify and pursue new business opportunities to grow our liabilities and fixed deposits portfolio
• Major Role is Achieving Targets on Monthly basis and retaining balance of agreed targets for investments.
• Generate leads for financial products or services.
• Develop and implement marketing strategies to promote our products and services
• Build and maintain relationships with key clients, partners, and stakeholders
• Collaborate with teams to achieve business objectives and drive revenue growth
• Analyze market trends and competitor activity to inform business decisions
• Develop and manage marketing campaigns and promotional activities
• Performance Management: set and monitor Key Performance Indicators (KPIs) such as lead quotas and conversion rates, analyze performance metrics, and report on team results to senior management.
• Collaboration: work closely with the marketing team to align on campaigns, messaging, and lead quality, ensuring a seamless handoff of qualified leads to the sales team.
• Process Improvement: optimize sales processes, implement best practices, and ensure the effective use of sales tools, including CRM and sales engagement software, for tracking and management.

Required Skills & Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field.
• Digital marketing experience.
• Lead Generation experience.
• 2+ years of experience in business development and marketing, with a focus on loan & investment.
• Proven track record of meeting sales targets and driving business growth.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.