Jobs at WosAm Arena

Job Description

• Are you passionate about the cinema industry? Do you have strong leadership skills and a knack for delivering exceptional customer experiences? Wosam Arena Limited is seeking a dynamic and enthusiastic individual to join our team as a Cinema Manager.
• As the Cinema Manager, you will be responsible for overseeing the day-to-day operations of our cinema and ensuring the highest level of service for our patrons.

Responsibilities

• Oversee all aspects of cinema operations, including staff management, scheduling, and performance evaluations.
• Ensure the highest standards of customer service are maintained at all times, exceeding guest expectations.
• Monitor and maintain the cleanliness and appearance of the cinema, including auditoriums, common areas, and facilities.
• Manage ticket sales, concessions, and box office operations to maximize revenue and profitability.
• Collaborate with the marketing team to develop and implement promotional activities and events to drive attendance and increase customer engagement.
• Monitor and analyze key performance metrics, such as ticket sales, attendance, and customer feedback, to identify areas for improvement and implement appropriate strategies.
• Develop and maintain positive relationships with film distributors, suppliers, and other external stakeholders.
• Stay updated with industry trends and competitor activities to remain competitive in the market.
• Ensure compliance with health and safety regulations, company policies, and legal requirements.
• Handle customer inquiries, complaints, and escalations in a professional and timely manner.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 3 - 5 years work experience.
• Previous experience in cinema management or a related field is preferred.
• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Strong customer service orientation with a focus on delivering an exceptional guest experience.
• Exceptional communication and interpersonal skills to effectively interact with customers, staff, and external stakeholders.
• Proven ability to work in a fast-paced environment and handle multiple priorities simultaneously.
• Strong analytical and problem-solving skills to identify and address operational challenges.
• Proficient computer skills, including knowledge of cinema management software and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and public holidays as required by the business.

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Job Description

• We are seeking a highly skilled and enthusiastic Digital Marketer to join our dynamic marketing team. As a Digital Marketer, you will play a crucial role in developing and implementing effective digital marketing strategies to promote our brand, engage our target audience, and drive measurable results.
• This is an exciting opportunity to work in a fast-paced environment and make a significant impact on the success of our organization.

Responsibilities

• Develop and execute comprehensive digital marketing campaigns across various channels, including but not limited to search engines, social media, email, display advertising, and content marketing.
• Conduct thorough market research and analysis to identify customer segments, trends, and opportunities for engagement.
• Manage and optimize digital advertising campaigns, including budget allocation, bidding strategies, ad copy creation, and performance tracking.
• Create and curate engaging and shareable content for social media platforms, website, blog, and other digital channels.
• Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of digital marketing efforts and make data-driven decisions for continuous improvement.
• Implement search engine optimization (SEO) best practices to improve organic search visibility and increase website traffic.
• Collaborate with cross-functional teams, such as design, development, and content, to ensure brand consistency and seamless user experience across digital touchpoints.
• Stay updated on industry trends, emerging technologies, and digital marketing strategies to propose innovative ideas and tactics.
• Utilize marketing automation tools and platforms to streamline processes and improve campaign efficiency.
• Stay informed about relevant laws, regulations, and best practices related to digital marketing, data privacy, and online advertising.

Requirements

• Bachelor's Degree in Marketing, Digital Marketing, or a related field.
• 3 - 5 years work experience.
• Proven work experience as a Digital Marketer or in a similar role, preferably in the sports and entertainment industry.
• Solid understanding of digital marketing concepts, strategies, and tools, including SEO, social media marketing, email marketing, content marketing, and paid advertising.
• Proficient in using digital marketing platforms and tools such as Google Ads, Google Analytics, Facebook Ads Manager, email marketing software, and content management systems.
• Strong analytical skills and ability to interpret data, identify trends, and make data-driven decisions.
• Excellent written and verbal communication skills, with the ability to create compelling content for different digital channels.
• Creative mindset and ability to think strategically, identify target audience preferences, and develop engaging campaigns.
• Strong project management skills and ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Up-to-date knowledge of the latest digital marketing trends, technologies, and best practices.
• Passion for sports and entertainment is a plus.

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Responsibilities

• Oversee the day-to-day operations of the club, ensuring smooth functioning and efficient management of all aspects.
• Develop and implement strategic plans to drive revenue growth, improve customer satisfaction, and enhance the overall club experience.
• Create and maintain strong relationships with club members, ensuring their needs are met and their expectations are exceeded.
• Collaborate with marketing and sales teams to develop innovative promotional strategies and attract new club members.
• Monitor and control club expenses, budgeting effectively to maximize profitability and maintain financial targets.
• Ensure compliance with health and safety regulations, maintaining a safe and secure environment for both staff and guests.
• Stay updated with industry trends and competitors, identifying opportunities for improvement and implementing best practices.

Requirements

• Interested candidates should possess an HND with 3-5 years experience.
• Proven experience as a Club Manager or similar role in the hospitality or entertainment industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills to build and maintain relationships with staff and club members.
• Sound business acumen with the ability to develop and implement effective strategies.
• Exceptional organizational and multitasking abilities to handle various responsibilities simultaneously.
• A customer-focused mindset with a commitment to providing exceptional service.
• Knowledge of health and safety regulations pertaining to the entertainment industry.
• Flexibility to work evenings, weekends, and holidays as required.

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Job Description

• Are you a dynamic, experienced, and highly motivated individual with a passion for the hospitality industry?
• Do you possess excellent leadership skills and thrive in a fast-paced, customer-oriented environment? WosAm Arena Limited is seeking a dedicated Duty Manager to join our team
• This is an exciting opportunity to contribute to the success of our prestigious hotel and provide exceptional service to our valued guests.

Responsibilities

• Oversee all aspects of hotel operations, ensuring smooth and efficient day-to-day management.
• Supervise and lead a team of staff, including front desk personnel, housekeeping, and maintenance teams.
• Maintain high standards of service and guest satisfaction by continuously monitoring operations and addressing any issues promptly.
• Handle guest inquiries, concerns, and complaints with professionalism and resolve them to the guests' satisfaction.
• Collaborate with department heads to develop and implement effective strategies to maximize revenue and occupancy.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness, safety, and adherence to brand standards.
• Manage and optimize hotel inventory, including room allocation, rates, and availability, in coordination with the reservations team.
• Train and develop staff, ensuring they are well-equipped with the necessary skills and knowledge to deliver exceptional service.

Qualifications and Skills

• Candidates should possess a Diploma / Degree in Hospitality Management or a related field with 3 - 5 years relevant work experience.
• Previous experience in a managerial role within the hospitality industry, preferably in a hotel setting.
• Excellent leadership and team management abilities.
• Strong interpersonal and communication skills, with the ability to build positive relationships with guests, staff, and stakeholders.
• Proven problem-solving and decision-making skills.
• Solid understanding of hotel operations, including front office, housekeeping, maintenance, and F&B.
• Exceptional organizational and multitasking abilities.
• Proficiency in hotel management software and computer systems.
• Flexibility to work shifts, including evenings, weekends, and holidays.