Jobs at Trithel International Consulting Limited

Job Description

• This individual will ensure that every customer’s guest experience is exceptional.

Responsibilities

• Assist guests to the cinema by providing them with options available to them to entertain them.
• Be fully equipped with the synopsis of films showing at the cinemas to adequately assist cinema guests.
• Handle customer complaints and provide swift resolutions to complaints.
• Continuously look for opportunities to improve customer service.
• Provide management with objective feedback obtained from guests to the cinema.
• Follow communication procedures, guidelines and policies.

Requirements

• Excellent oral and written communication skills.
• Excellent Interpersonal skills
• Passionate about children.
• Result Oriented and Problem solver.
• Creative.
• Age: 25-30 years.

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Roles And Responsiblities

• Develop the restaurant brand into a five star dining experience.
• Coordinate daily front house and back house operations of the Restaurant.
• Respond accurately and efficiently to customer’s complaint.
• Train and develop team members to ensure that performance standards are met.
• Ensure that processes and procedures are adhered to by employees at every shift to ensure safety and security of employees .
• Coordinate and supervise staff shifts.
• Control operational costs and strive to eliminate food and drinks waste.
• Ensure compliance with safety and sanitation regulations.

Working Hours

• You will be required to work unsociable hours on a regular basis; evening and weekend work will be a regular fixture.

Skills And Abilities
This individual must possess the following skills and abilities:

• Have a real dedication to exceptional guest service.
• Have a genuine passion for people and hospitality
• Have the ability to unify a team and drive them to excellent performance
• Possess excellent written and oral communication skills
• Be Self motivated with excellent organizational skills and attention to detail
• Possess strong analytical and listening skills.

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Job Description

• This individual will be responsible for the day to day control of cinema activities and the driver of exceptional cinema experience for its esteemed customers.

Roles and Responsibilities

• Ensure that the cinemas are run in an efficient, cost effective manner.
• Management by wandering, management style to ensure that customer’s needs are not only met but exceeded.
• Achieve audience and sales targets.
• Manage film promotions and hosting of film premieres within the cinema.
• Ensure exceptional customer guest experience for all customers.
• Liaise with film societies and other such groups within the industry.
• Prepare reports , statistics, forecasts and financial accounts
• Ensure compliance with Licensing, Health and safety regulations.
• Co ordinate and supervise duty rotas.

Experience

• Hospitality or Retail Experience of a minimum of 2 years

Abilities and Skills:

• Excellent Interpersonal skills
• Good Leadership skills and Innovative
• Team Player
• High attention to detail.
• Result Oriented
• Ability to lead and motivate employees
• Proven track record of Target performance.

Working hours

• You will be required to work unsociable hours on a regular basis. Understandably, evening and weekend work is a regular fixture, as most people go to the cinema outside of ‘normal’ working hours