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  • Posted: Nov 29, 2017
    Deadline: Dec 8, 2017
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    Trithel International Company Limited(TICL), a member of the British Quality Foundation and The Nigerian Instittue for Training and development. Trithel a frontline consulting outfit delivering an all-embracing integrated portfolio of professional services in the key markets of quality management systems (ISO 9001, ISO 14001, TQM, Six Sigma and Lean Thinking...
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    Customer Service Representative

    Job Description

    • This individual will ensure that every customer’s guest experience is exceptional.

    Responsibilities

    • Assist guests to the cinema by providing them with options available to them to entertain them.
    • Be fully equipped with the synopsis of films showing at the cinemas to adequately assist cinema guests.
    • Handle customer complaints and provide swift resolutions to complaints.
    • Continuously look for opportunities to improve customer service.
    • Provide management with objective feedback obtained from guests to the cinema.
    • Follow communication procedures, guidelines and policies.

    Requirements

    • Excellent oral and written communication skills.
    • Excellent Interpersonal skills
    • Passionate about children.
    • Result Oriented and Problem solver.
    • Creative.
    • Age: 25-30 years.

    Method of Application

    Applicants should send their CV's to: recruitment@trithelconsulting.com using the job title "Customer Service Representative" as the subject of the mail

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