Jobs at Khenpro Global Services

Job Summary

• The Cost & Inventory Accountant is responsible for monitoring, analysing, and reporting cost and inventory movements across production, central kitchen/ bakery, warehouse, and outlets.
• This role ensures accurate recording of raw materials, work-in-progress, finished goods, and wastage, while supporting cost control initiatives and ensuring compliance with internal processes for a fast-moving confectionery and QSR operation.

Key Responsibilities
Inventory Management & Reporting:

• Track inventory levels of raw materials, packaging, and finished products across factory, warehouse, and outlets.
• Conduct regular stock counts (daily/weekly/monthly) and reconcile variances with store, production, and outlet teams.
• Monitor and report daily product dispatches, returns, spoilages, and transfers.
• Maintain accurate inventory records and ensure FIFO/FEFO compliance.

Cost Accounting & Analysis:

• Maintain cost sheets and update standard recipes/BOMs for all menu items.
• Track production yield, ingredient usage, and variances vs standard recipes.
• Analyse production cost, labour cost, and overhead absorption to determine accurate unit costs.
• Monitor wastage, over-portioning, shrinkage, and recommend cost-saving measures.

Reporting & Compliance:

• Prepare daily, weekly, and monthly inventory & cost reports for management.
• Assist in month-end closing activities relating to stock valuation and COGS.
• Support internal and external audits by providing accurate cost/inventory data.
• Ensure compliance with company SOPs, hygiene standards, and financial controls.

Operational Collaboration:

• Work closely with production, supply chain, procurement, finance, and outlet teams.
• Support procurement with price monitoring and supplier cost analysis.
• Train outlet/store staff on documentation, stock controls, and inventory systems.

Qualifications

• B.Sc Degree / HND qualification in Accounting, Finance, or a related field.
• 2 - 4 years relevant experience in QSR, bakery / confectionery, FMCG, manufacturing, or retail environment.
• Proficiency in MS Excel; experience with POS, ERP, inventory or accounting software.
• Professional certification (ICAN/ACCA) is an advantage.

Key Skills & Competencies:

• Strong knowledge of inventory control & cost accounting principles.
• Excellent data analysis and reporting skills.
• High attention to accuracy and detail.
• Strong communication & cross-department collaboration skills.
• Ability to work under pressure in fast-paced environment.
• Integrity, discipline, and strong ethical values.

Personal Attributes:

• Highly analytical and organized.
• Honest and reliable.
• Proactive and process-driven.
• Strong sense of ownership and accountability.

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Locations: Ikorodu, Surulere, Gbagada, Osapa, Agungi and Sangotedo - Lagos

Job Summary

• The Outlet Manager is responsible for overseeing the day-to-day operations of the confectionery/QSR outlet to ensure excellent customer service, efficient operations, product quality, sales growth, and profitability.
• The role requires strong leadership, adherence to food safety standards, and the ability to manage staff, inventory, cash, and customer satisfaction.

Key Responsibilities
Operations Management:

• Oversee daily store operations and ensure smooth workflow.
• Ensure the outlet opens and closes according to company standards.
• Maintain cleanliness, hygiene, and food safety standards at all times.
• Ensure product quality, freshness, and consistency.
• Supervise production (where applicable) to meet demand and maintain quality.

Staff Leadership & Management:

• Manage, train, and supervise all outlet staff (cashiers, baristas, bakers, service crew).
• Prepare staff schedules and assign daily tasks.
• Ensure proper grooming, conduct, and performance of team members.
• Conduct daily briefings and motivate the team to achieve targets.
• Manage disciplinary issues and escalate where necessary.

Customer Service & Experience:

• Ensure customers receive exceptional service consistently.
• Handle customer complaints professionally and provide resolutions.
• Create a positive and welcoming in-store experience.
• Monitor customer feedback and propose improvements.

Sales & Revenue Performance:

• Drive daily, weekly, and monthly sales targets.
• Implement promotional activities and in-store marketing.
• Monitor product mix, peak sales periods, and recommend improvements.
• Upsell and cross-sell products to increase revenue.

Inventory & Stock Control:

• Monitor stock levels and ensure timely replenishment.
• Conduct daily, weekly, and monthly stock counts.
• Minimize wastage, stock loss, and expired products.
• Verify deliveries, match with order sheets, and report discrepancies.
• Coordinate with central kitchen or production unit for product supply.

Cash & Financial Management:

• Manage daily sales reconciliation and cash handling.
• Ensure POS terminals and payment systems function properly.
• Prepare and submit daily sales reports.
• Reduce cash discrepancies and ensure compliance with finance procedures.

Compliance & Safety:

• Enforce all company policies, SOPs, and operational standards.
• Ensure compliance with food safety regulations (HACCP, hygiene SOPs).
• Conduct regular safety checks for equipment and facilities.
• Coordinate routine maintenance and report faults promptly.

Reporting & Administration:

• Prepare daily/weekly/monthly outlet operations reports.
• Track key performance indicators (KPIs) for the outlet.
• Maintain attendance records, leave schedules, and staff documentation.
• Communicate operational issues to the Area/Operations Manager.

Key Requirements
Education & Experience:

• OND / HND / B.Sc Degree in Hospitality, Business, Food Science, or related field.
• 2–4years experience in QSR, bakery, café, or retail outlet management.
• Experience managing staff and store operations.

Skills & Competencies:

• Strong leadership and people-management skills.
• Excellent customer service and communication abilities.
• Good understanding of sales and revenue management.
• Proficiency in POS systems and basic accounting.
• Knowledge of food hygiene, quality control, and inventory management.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving and decision-making skills.