Jobs at Simeon's Pivot Resources

Job Responsibilities

• Welcome customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays.

Skills and Competency Requirements

• Having a friendly and engaging personality.
• Comfortable working with members of the public.
• Should have a confident manner.
• Must be helpful and polite.
• Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
• You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, beauty products
• Able to work as part of a sales team.
• Knowledge of inventory techniques.
• Should be of a smart appearance and articulate.

Qualification/Experience

• Minimum of OND
• Must have the knowledge and skill in skin care.
• Experience: at least 1-2 years

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Qualification/Experience

• Minimum of SSCE
• Must have a valid driver’s license
• At least 2-5years
• Candidate must have a vast knowledge and experience of Lagos terrain

Qualities:

• Punctuality
• Positive attitude
• Excellent verbal communication
• Professional appearance
• Ability to read maps efficiently
• Able to multi-task and work in a fast-paced environment
• Diligent attention to detail
• Diligent attention to safety
• Maintain driver logs and complete pre-trip inspections.

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Job Description

• Process and pay invoices
• Record receipts and payments
• Prepare and check ledger balances and other monthly accounts
• Complete and submit tax returns, VAT returns and Insurance claims.
• Handle company expenses
• Update computerized accounting systems
• Maintains and reconciles subsidiary and control accounts.
• Compiles basic data for special and regular financial statements and reports.
• Determines whether expenditures have been made in accordance with valid procedures and within budgetary constraints.
• Undertaking administrative tasks such as administering payroll and arranging payments for invoices.
• Prepares and maintains procedures manual for units supervised.
• Journal entry processing
• Determines whether revenues have been properly recorded.
• Prepares expenditure and revenue claims, and routine periodic accounting reports.

Qualification/Experience

• Minimum OND in Accounting/ Finance
• Must be a Qualified AAT
• 2 to 5 years hands-on Accounting experience
• Preferably experience in the Courier industry.

Knowledge, Skills and Competency:

• Accounting and bookkeeping principles, practices and procedures
• Office practices and procedures in processing and recording accounting or bookkeeping
• Perform arithmetic calculations accurately
• Communicate effectively orally and in writing
• Spreadsheet and word processing programs
• Reconcile accounting and computer reports

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Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle service inquiries
• Provide pricing and delivery information
• Perform customer verification's
• Set up new customer accounts
• Process orders, forms, applications and requests
• Organize workflow to meet customer timeframes
• Direct requests and unresolved issues to the designated resource
• Manage customers' accounts
• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Record details of actions taken
• Prepare and distribute customer activity reports
• Maintain customer databases
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Provide feedback on the efficiency of the customer service process

Qualification/Experience

• Minimum HND/B.Sc in Management or Social Science discipline
• Professional Customer service certification will be an added advantage
• 2 to 5 years customer service experience, Preferably in a Courier company

Knowledge, Skills and Competency:

• Interpersonal skills
• Communication skills - verbal and written
• Listening skills
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Data collection and ordering
• Customer service orientation
• Adaptability
• Ability to take Initiative
• Stress tolerance

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Qualification/Experience

• Minimum HND/B.Sc in Marketing or related discipline
• 2 to 5 years’ experience with good customer service.
• Experienced Marketer in a Furniture company will be an added advantage.

Job Description

• Generating new clients for the company.
• Marketing and selling of Courier services to clients.
• Ensure proper management of account.
• Must be able to manage clients for more business.
• Create a good personal encounter whether through telephone or in person.
• Develop business proposals for new and existing customers.
• Provide prompt and courteous service to customers.
• Ensuring that effective methods are put into place
• To ensure client satisfaction and consistent growth in revenue.
• Achieving annually agreed objectives including target revenue and other targets.

Knowledge, Skills and Competency

• Excellent knowledge of a wide range of marketing techniques and concepts
• Be an excellent communicator
• Be able to respond well to pressure
• Confident and self-motivated
• Excellent team player
• Must be able to handle the day to day responsibilities
• Must be computer literate
• Courteous and polite
• Commercial awareness
• Be well presented with a professional manner
• Be able to work with target.

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Job Description

• Manage all back-ends of the company through software
• Prepare, compile and sort documents for data entry
• Verify data and correct data where necessary
• Obtain further information for incomplete documents
• Enter data from source documents into prescribed computer database, files and forms
• Check completed work for accuracy
• Store completed documents in designated locations
• Maintain logbooks or records of activities and tasks
• Respond to requests for information and access relevant files
• Comply with data integrity and security policies
• To update and maintain information on computer systems
• Assist in the administrative functions
• Open and manage accounts for staff on the Courier software
• Co-ordinate communication between the dispatch/ Admin courier software
• Manage day to day transaction with the software
• Reporting
• Track unattended shipments for immediate action.
• Other responsibilities as deemed fit to assign to him/her.

Qualification/Experience

• At least OND in Office Technology Management or qualification in a related discipline
• 1 to 3 years’ experience with good customer service.
• Experienced Data Entry Officer in a Courier Company will be an added advantage

Knowledge, Skills and Competency:

• Data entry skills
• Planning and organizing
• Accuracy
• Information collection and management
• Problem solving
• Attention to detail
• Decision making skills
• Communication skills
• Confidentiality
• Ability to work under pressure
• Microsoft applications
• Knowledge of administrative functions

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Job Description

• Opening and managing new shops
• Managing of old shops
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Advocate best practices and research new industry trends/opportunities for increased web sales
• Respond to all online customer enquiries in a timely manner.
• Administer all online orders, including picking, packing and dispatching of stock and processing returns and refunds.

Knowledge, Skills and Competency

• Proven successful experience in online store management
• Powerful leading skills and business orientation
• People and customer management skills
• Strong organizational skills
• Good communication and interpersonal skills.

Qualification/Experience

• Minimum of OND in Marketing, Advertising, Mass Communication or any related discipline.
• 1-3 years' experience with good customer service
• Experienced Online shop management in a Courier Company will be an added advantage.

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Job Description

• Files management/ archiving
• Coordinates office management activities.
• Arrange for outgoing mail and packages to be picked up.
• Prepare confidential and sensitive documents.
• Answers telephone communications and record messages
• Assists in creating and revising forms; proposes procedures, formats, and standards for office correspondence
• Prepares minutes of meetings from notes and/or recordings
• Assist in the planning and preparation of meetings, and conference
• Account and invoices management.

Knowledge, Skills and Competency

• Planning and organizing
• Accuracy
• Information collection and management
• Problem solving
• Attention to detail
• Typing Skills
• Decision making skills
• Communication skills
• Confidentiality
• Ability to work under pressure
• Microsoft applications
• Knowledge of administrative functions.

Qualification/Experience

• At least ND in Secretarial Studies/Office Technology Management or qualification in a related discipline
• At least 1-3years experience with good customer service.
• Experienced Secretarial duties in a Courier company will be an advantage.

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Job Description

• To promote and spread awareness about the company services.
• Creating and sending email campaigns.
• Give timely feedback/Responses
• Posting and updating social media page
• Advising about new trends.
• Managing the development and launch of display advertisements
• Marketing and promotion of the company’s Services to clients using social media, internet marketing and so on.
• Develop creative strategies to retain the clients.
• Research the market for identifying new business opportunities.
• Provide prompt and courteous service to all customers.
• To create new and innovative marketing strategies which strengthen the market position of the services
• Creating and distributing a regular e-newsletter, as well as using social media to interact with customers.
• Influences customers to patronize the company’s services by following a prepared sales talk to give service information and price quotations.

Qualification/Experience

• Minimum of OND in Marketing, Advertising, Mass Communication or any related discipline.
• 1-3 years' experience with good customer service
• Experienced Social Media Marketer in a Courier Company will be an added advantage

Knowledge, Skills and Competency

• Confident and self-motivated
• Product knowledge
• Excellent team player
• Must be able to handle the day to day responsibilities
• Having good written and spoken communication abilities.
• Critical thinking skill.
• Independent.
• Being able to work on several projects at the same time.
• Having high attention to details.
• Having teamwork skills.
• Having networking abilities.
• Being able to understand social media.
• Having problem solving skills.
• Must be computer literate
• Courteous and polite