Jobs at RoyaltyCove Homs Limited

Requirements

• Candidates should possess an SSCE / GCE / NECO qualification.
• Minimum of 3 years work experience.
• Proven working experience as a cleaner.
• Ability to manage your time efficiently.
• Work well unsupervised.
• Handle basic maintenance and cleaning.
• Ability to maintain a professional appearance and interact positively with hotel guests.
• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.

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Requirements

• Candidates should possess an SSCE / OND / HND / B.Sc Degree
• Minimum of 3 years work experience
• Culinary certificate is an added advantage.
• Proven work experience as a Chef/Cook
• Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers)
• Advanced knowledge of culinary, baking and pastry techniques
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations.

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Qualification

• Candidates should possess relevant qualifications
• Minimum of 3 years work experience.
• Must have a very good knowledge with hotel reservations software

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Job Description

• Responsible for managing the day-to-day operations of the specific short lets accommodation
• Overseeing various departments and ensuring smooth functioning to deliver exceptional guest experiences.
• Report to the CEO and the Head of Operations.
• Supervise and support the Guest Services, Housekeeping, Cook, and Bar Attendant / Butler teams to ensure seamless operations and high-quality service.
• Coordinate with the Head of Operations to implement strategies and policies effectively.
• Monitor guest feedback and reviews to address any concerns promptly and maintain guest satisfaction.
• Collaborate with the Marketing Manager and the Digital Marketing team to drive marketing efforts and increase bookings.
• Develop and execute marketing strategies to attract high-caliber guests, including government officials, dignitaries, and other VIPs.
• Respond to guest complaints and resolve any issues quickly and effectively.
• Conduct regular performance evaluations of staff.
• Coordinate with other hotel departments, including marketing and sales, to ensure maximum revenue and profitability.

Qualifications

• Bachelor’s Degree in Hospitality, Business Administration or any relevant field.
• A minimum of 3 years experience in hotel management
• Outstanding interpersonal communication and customer service skills.
• Previous experience in Hotel or short lets management, and data entry software.with strong leadership, organizational, and problem-solving skills. Proven experience in marketing, especially in targeting high-caliber guests and VIPs, is an advantage.