Jobs at Pharmarun

Responsibilities
Executive & Administrative Support:

• Manage complex and dynamic calendars for both Co-Founders, prioritizing meetings, blocking focus time, and resolving scheduling conflicts.
• Prepare briefing notes, pre-read documents, and action trackers for internal and external meetings.
• Take clear, actionable minutes in meetings, track follow-ups, and ensure timely execution of deliverables.
• Coordinate meeting logistics, including presentations, AV needs, guest communication, and meeting materials.
• Draft and respond to high-level communications (emails, memos, letters) with professionalism and accuracy.
• Organize company events, investor calls, board meetings, and leadership off sites.
• Business & Operations Support
• Collaborate with teams across Product, Vendor Operations, Finance, and Customer Experience to monitor progress on company-wide goals and OKRs.
• Compile reports, dashboards, and data summaries to inform decision-making and strategy.
• Follow up with department heads to ensure accountability on key deliverables.
• Serve as a liaison between the Founders and key partners, vendors, and clients.
• Prepare presentations, documents, and investor-facing material as directed by the Co-Founders.
• Support special projects, market research, and industry analysis relevant to

Organizational growth:
Confidential & Strategic Projects:

• Maintain strict confidentiality on sensitive company matters, board discussions, performance evaluations, and financial data.
• Assist with execution and monitoring of confidential projects, leadership assessments, and partnership opportunities.

Personal & Household Support (as needed by both Co-Founders):

• Coordinate nanny schedules, logistics, and communication for smooth childcare planning.
• Oversee selected household matters such as maintenance appointments, grocery/utility errands, deliveries, and vendor interactions.
• Assist in planning and coordinating family-related events and gatherings (e.g., birthdays, anniversaries, dinners).
• Manage personal travel bookings, visa processing, reservations, and calendar alignment with work travel.
• Run select errands or handle urgent requests that enable the Co-Founders to stay focused on business priorities

Requirements

• Candidates should possess a B.Sc with 3 - 5 years of work experience.

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Responsibilites

• Assist in posting job ads, screening CVs, and coordinating interviews
• Support onboarding and orientation of new hires
• Maintain and update employee records and HR databases
• Help organize wellness programs, team events, and engagement activities
• Draft internal communications and assist with policy documentation
• Participate in HR analytics and reporting
• Provide general administrative support to the HR team
• Collaborate with cross-functional teams to support people operations.

Requirements

• Interested candidates should possess a Bachelor’s Degree in any relevant field
• Currently serving as an NYSC Corp Member (preferably posted to Lagos)
• Resides in or near Ikate, Lekki (proximity is essential)
• Professional, discreet, and able to handle confidential information
• Eager to learn, take initiative, and grow within the role.

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Role Summary

• We are seeking a Customer Service Representative with pharmacy experience to support and manage customer requests across our digital channels.
• You’ll be the first point of contact for patients and customers looking to place medication orders, resolve issues, or make inquiries.
• Your pharmacy background will ensure you communicate clearly and accurately, especially when addressing medication-related questions.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via WhatsApp, phone, chat, email, and social media.
• Understand and verify medication requests using pharmacy knowledge.
• Assist customers with placing, tracking, modifying, or canceling orders.
• Work closely with the dispatch and pharmacy teams to ensure smooth fulfillment and accurate delivery.
• Escalate complex or clinical queries to pharmacists when necessary.
• Update internal order tracking sheets and CRM tools.
• Follow up with customers for satisfaction, repeat orders, and issue resolution.
• Identify recurring issues and contribute to improving customer support workflow

Requirements

• Interested candidates should possess a Bachelor’s Degree with 2 - 3 years work experience.