Jobs at New Incentives

The Supply-side Officer (SSO) will be responsible for supply-side review and identification of cases, investigation, acting to resolve cases and daily reporting. In addition, the SSO will make contributions and recommend ideas that will reduce or eradicate stock out and run outs.

Key Duties and Responsibilities

• Daily review of the various platforms from which supply-side issues can be identified and update of all supply-side logs.
• Continually engage and communicate with FMs or LCCOs of clinics or LGAs with cases to investigate, identify actions already taken, and ascertain status of supply-side cases.
• Develop and disseminate supply-side reports to team members on a daily basis via email.
• Follow up with team members on a daily basis and take action to resolve supply-side issues, identify case status, and update the supply-side logs.
• Conduct phone calls with all LCCOs and Apex Clinic Officers in charge of vaccine distribution at LGAs and clinics, respectively, on alternating weeks.
• Weekly update of the Master case log.
• Provide supply-side verbal reporting and active participation during the twice weekly government relations team meeting.
• Engage with supply-side government stakeholders to advocate program and supply-side followup.
• Provide innovative recommendations and ideas on how to minimize or eradicate supply stockout and runouts.
• Security Awareness
• Report all security incidents in areas of operations, including incidents that do not directly affect staff and/or operations.
• Take responsibility for personal safety and the safety of team members, as applicable, in the field.
• Read and understand all Security documents in the context of operations, including SOPs and Country Security Plan.

Other Duties

• As assigned by leadership (Less than 5% of role).
• Key Performance Indicators
• Rate of reduction in:
• monthly number of stockouts
• monthly number of rankouts
• Rate of responsiveness to stockout and runout cases:
• on the supply-side dashboards
• Identified during calls to LCCOs
• Identified during calls to apex clinics
• Rate of adherence to:
• daily updating of the clinic, apex clinic or LGA case logs before night fall
• Weekly updating of the master case log before the preceding Monday
• Timely daily reporting to team members via email before 5pm

Key Requirements

• Education and Work Experience
• HND or Bachelor’s degree in any field.
• Holding a similar position in the NGO sector will be advantageous.
• Minimum of 1 - 3 years relevant experience in an NGO.
• The candidate must be a resident or willing to relocate to one of our states of operation as indicated in the application form.

Skills and Competencies

• Good understanding of trends, challenges, opportunities, and regulations relating to the development sector
• Strong communication skills (verbal and written) in Hausa
• Strong interpersonal skills
• Strong customer service and people management skills
• Strong problem solving skills
• High ethical standards and integrity
• Ability to manage multiple priorities

go to method of application »

Non-profit New Incentives is looking to identify Field Officers that will help to expand its team dedicated to preventing child mortality in Taraba State in Nigeria. This post is strictly for contingency purposes and to identify candidates for future scaling (potentially).

The Field Officers will support the New Incentives program that utilizes cash transfers to encourage mothers to complete the immunization schedule of their infants. The program is operated in cooperation with the State Primary Healthcare Development Board in Taraba State. The primary duty in the role will be enrolling beneficiaries at public clinics.

Field Officers are hired full-time and work at clinics throughout Taraba State and must already be based/reside in one of the following towns:

• Ardo-Kola
• Bali
• Donga
• Gashaka
• Gassol
• Ibi
• Jalingo
• Karim Lamido
• Kurmi
• Lau
• Sardauna
• Takum
• Ussa
• Wukari
• Yorro
• Zing

Context:

Over the past years, Nigeria has considerably expanded the availability of vaccination services for infants. Despite this progress on the supply side, demand for vaccinations remains relatively low. New Incentives encourage mothers to fully vaccinate their infants with cash transfers and thereby ensures their babies are protected against deadly diseases. The cash transfers allow the mothers to afford transport to the clinic and compensate them for lost income.

Key Duties:

• Enrolling beneficiaries at remote public clinics
• Monitor immunization services at your clinic
• Interact with clinic staff and beneficiaries
• Conduct high-quality rapid assessment
• Assist with other duties related to the program

Please note that this is a hands-on job for hard-working, dedicated young candidates.

Required Qualifications:

• Fluency in local languages/dialects spoken in Taraba, especially Hausa. Please state the names of the languages/dialects you can speak and your fluency level for each language in your cover letter.
• Nigerian national already based in Taraba State
• Minimum of National Diploma, ideally Bachelor degree, preferably in the field of health or other natural sciences
• Willingness to work at remote public clinics a few days per week and take public transport to reach them
• Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations
• Experience in collecting, synthesizing, and drawing conclusions from (health) data is desirable
• Careful attention to financial matters and management of funds
• Detail-oriented, diligent professional
• Passion to help others and reduce infant mortality
• Very good communications and writing skills, English, Hausa, and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in Microsoft Word/Excel, internet browsers, smartphones, and new communications technology in general
• Hard-working, result-oriented and loyal
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure

go to method of application »

Responsible for implementing program expansion to new States and LGAs. Support the program expansion in public health clinics, including facilitating the training of new staff, LGA Selection, Screening, and Activation and the execution of relevant events;

Key Duties and Responsibilities

• EM Expansion Domain
• Manage 2- 4 Assistant Expansion Managers under the Expansion domain.
• Maintain full ownership of completing the First disbursement day planning tab from A-Z
• Participate in Orientation training of new LGA officials and ensure participants fully understand the Modus operandi of the program operations at the clinic, with a clear emphasis on the CCT breaches.
• Ensure SROs update the signed agreement from the orientation training.
• Ensure clinic screenings are conducted in all clinics across the expanded LGAs(Conduct mop-up for the clinic missed)
• Coordinate and ensure program initiation awareness is completed for all new clinics.
• Ensure all clinics are visited for the first disbursement day and the clinic has all the materials.
• Ensure collaboration with the SR unit to conduct successful LGA onboarding
• Ensure immunisation session regularisation with LGA stakeholders (No concentration of session day toward particular days of the week) and a signed document is received from DPHC confirming the updated schedule.
• Consolidation of clinics in the clinic screening app (Before the Orientation meeting)
• Ensure tasks assigned to Assistant Expansion Managers are carried out as and when due
• Conduct any other task assigned by the Deputy Expansion Coordinator

EM Training Domain

• Manage 2- 4 Assistant Expansion Managers under the Expansion domain.
• Maintain full ownership of completing the training checklist from A-Z
• Lead the training of new staff, carry out all logistical needs relating to new staff training (Bookings, procurement of items for new staff)
• Lead the training of new Assistant Field Managers and Ensured they pass the ERB within 2 consecutive weeks
• Ensure all new staff who have not submitted the onboarding form are guided and have completed it by the first day of the training
• Ensure new staff are trained adequately on how to conduct clinic screening activity
• Ensure all supplies, program materials like ABAE posters, Awareness Posters, ABAE Cards for new clinics, receipt booklets, photo privacy consent forms and Fraud Alert Stickers are handed over to the staff and distributed in the distribution app.
• Cross-check and ensure new staff devices are properly set up and have all the apps downloaded and working, like defaulter, CIR photo app etc.
• Ensure each training supervision follows the ratio of 1:3 between supervisors and trainees while posting for field practicals
• Conduct any other task assigned by the DEC

Key Requirements

Skills and Competencies

• Strong communication and interpersonal skills (especially in Hausa).
• Good Budget management skills
• Strong customer service and people management skills.
• Strong problem-solving skills.
• High ethical standards and integrity.
• Ability to manage multiple priorities or multitask.
• Highly proactive with a very strong sense of accountability.

go to method of application »

Non-profit New Incentives is looking to identify Field Officers that will help to expand its team dedicated to preventing child mortality in Sokoto State in Nigeria. This post is strictly for contingency purposes and to identify candidates for future scaling (potentially).

The Field Officers will support the New Incentives program that utilizes cash transfers to encourage mothers to complete the immunization schedule of their infants. The program is operated in cooperation with the State Primary Healthcare Development Board in Sokoto State. The primary duty in the role will be enrolling beneficiaries at public clinics.

Field Officers are hired full-time and work at clinics throughout Sokoto State and must already be based/reside in one of the following towns:

• Binji
• Bodinga
• Dange-Shuni
• Gada
• Goronyo
• Gudu
• Gwadabawa
• Illela
• Isa
• Kebbe
• Kware
• Rabah
• Sabon Birni
• Shagari
• Silame
• Sokoto North
• Sokoto Uth
• Tambuwal
• Tangaza
• Tureta
• Wamako
• Wurno
• Yabo

Context:

Over the past years, Nigeria has considerably expanded the availability of vaccination services for infants. Despite this progress on the supply side, demand for vaccinations remains relatively low. New Incentives encourage mothers to fully vaccinate their infants with cash transfers and thereby ensures their babies are protected against deadly diseases. The cash transfers allow the mothers to afford transport to the clinic and compensate them for lost income.

Key Duties:

• Enrolling beneficiaries at remote public clinics
• Monitor immunization services at your clinic
• Interact with clinic staff and beneficiaries
• Conduct high-quality rapid assessment
• Assist with other duties related to the program

Please note that this is a hands-on job for hard-working, dedicated young candidates.

Required Qualifications:

• Fluency in local languages/dialects spoken in Sokoto, especially Hausa. Please state the names of the languages/dialects you can speak and your fluency level for each language in your cover letter.
• Nigerian national already based in Sokoto State
• Minimum of National Diploma, ideally Bachelor degree, preferably in the field of health or other natural sciences
• Willingness to work at remote public clinics a few days per week and take public transport to reach them
• Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations
• Experience in collecting, synthesizing, and drawing conclusions from (health) data is desirable
• Careful attention to financial matters and management of funds
• Detail-oriented, diligent professional
• Passion to help others and reduce infant mortality
• Very good communications and writing skills, English, Hausa, and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in Microsoft Word/Excel, internet browsers, smartphones, and new communications technology in general
• Hard-working, result-oriented and loyal
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure

go to method of application »

The Auditor will manage and optimize auditing activities for the assigned state, while also conducting objective unbiased audits of clinic operations and employee performance. The position is responsible for ensuring that the organization's operations and controls are accurate and fully compatible with standards and regulations within the spheres of operations.

Position Responsibilities

Audit (80%)

• Provide accurate assessments and insightful recommendations. Assessing the operation’s compliance with the policies of the organization.
• Provide vigilant, insightful, and thorough assessments of the possibility of employee, clinic staff, or community member fraud.
• Talk with various stakeholders, including beneficiaries, to get feedback on program-related issues and gaps for the organization.
• Confidentially carry out on-ground investigations against specific employees or operational areas.
• Plan and review auditing activities, including reporting adherence to routine immunization procedure by clinic staff, and to program policies and cash management procedures by employees.
• Observe, report, and escalate security issues communicated by employees, caregivers, and stakeholders to the Senior Field Manager.
• Confirm and report that clinic gifts are being distributed as per the program schedule to stakeholders.
• Ensure the ABAE Progress Poster is being updated.
• Analyze risks related to fraud and financial loss and develop measures to reduce these risks.
• Ensure the timely completion of audits.

Special Audit (10%)

• Conduct special audit assignments related to specific cases that will be assigned, especially related to disciplinary situations.

Security Awareness (5%)

• Report all security incidents in areas of operations, including incidents that do not directly affect staff and/or operations.
• Take responsibility for personal safety and the safety of team members as applicable on the field.
• Read and understand all Security documents within the context of operations, including SOPs and the Country Security Plan.

Other duties/Special Projects (5%)

• Other requests that may be assigned by Management.

Education and Work Experience

• BSc or HND in Accounting or Finance; master’s degree and professional certification (such as ICAN or ACCA) would be a bonus.
• Experience in analysis with a critical approach and good knowledge of auditing processes. Good expertise in risk management and compliance are required, as well as high reliability and strong organizational skills.

Skills and Competencies

• Preferably a candidate already based in Katsina State.
• 2+ years experience of working in an auditor position or as a field staff involved in operations activities.
• Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations.
• Careful attention to financial matters and management of funds.
• Detail-oriented and diligent professional.
• Passion to help others and reduce infant mortality.
• Very good communication skills in English and Hausa dialects (verbal and written).
• Excellent responsiveness to email and phone requests.
• Proficiency in Microsoft Word/Excel, internet browsers, smartphones, and new communications technology in general.
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure.
• Profound knowledge of auditing and control requirements and practices.
• Familiarity with accounting software.

go to method of application »

We are seeking a growth-oriented and experienced individual that will be responsible for directing and coordinating all Human Resource functions and will provide leadership, direction, plans, and decision-making for the HR department in accordance with the strategic goals of NI-ABAE. The HR Director will report to the COO. Key areas of responsibilities include, but are not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; training and development; recruitment; onboarding and outgoing procedures; employee relations and turnover; as well as policy development and compliance.

Responsibilities:

Recruitment and Hiring

• Manage the hiring process to ensure consistency across departments and appropriate communication among all staff members
• Review and approve hiring, performance improvement, and training decisions from the HR team
• Recruit high quality candidates, negotiate compensation, and onboard new staff members for New Incentives, while supporting efforts for ABAE

Strategic and Organizational Planning

• Plan and implement human resource-related initiatives that support organizational strategic goals
• Plan, lead, develop, coordinate, and implement policies, processes, trainings, initiatives, and surveys to support the organization’s human resource compliance and strategy needs
• Conduct research and analysis of organizational trends, including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system

Employee Engagement and Development

• Facilitates professional development, training, and certification activities for staff members and the leadership team
• Research and revise salary scales to standardize salary ranges across the organization
• Assist in initiatives oriented around team building and promoting the organization's culture and values
• Conduct field visits to gain exposure to the program and develop a comprehensive understanding of the program and organizational culture

Administrative and Compliance

• Review HR policies related to both New Incentives (NI) and All Babies Are Equal Initiative (ABAE) and provide recommendations
• Oversee and improve the Annual Appraisal processes
• Understand, interpret, and share relevant laws related to personnel management and ensure all HR processes and actions comply with these laws
• Ensuring that staff members adhere to the guidelines in the Employee Handbook and the Disciplinary Actions Policy
• Anticipate and mitigate litigation risks and increase effectiveness of budget allocations for performance improvement and staff motivation
• Performs other duties as required

Qualifications:

New Incentives is looking to fill this role with someone who is experienced, resourceful, and is comfortable working in a remote environment with candid feedback.

• Bachelor's degree in Human Resources, Business Administration, or related field required; Masters degree is strongly preferred.
• Minimum of eight years of comprehensive and progressive HR experience with a proven Human Resources Generalist career track.
• Minimum of three years of management/supervisory experience.
• Excellent interpersonal and negotiation skills.
• Ability to effectively plan, organize, direct and delegate HR operations.
• Demonstrated ability in developing and modifying existing HR policies and procedures and effectively communicating them to staff.
• Strong supervisory and leadership skills.
• Ability to thrive in a fast-paced environment, effectively managing multiple tasks simultaneously, and comfortable taking on responsibility
• Excellent oral and written communication skills in English.
• Excellent organizational skills and attention to detail.
• Comfortable in an environment that embraces evaluation and quality improvement.
• Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters.
• Ability to take initiative and creatively problem solve.
• Comfortable working with a diverse group of individuals in different locations and time zones to meet project objectives within established timelines
• Comfortable working with or learning computer applications, experience with Google Workspace.
• Experience with ADP and/or Zoho is preferred.

What you can expect from this role:

• An opportunity to work with an innovative team that was recently recognized as one of the most cost-effective charities in the world
• A job that will directly lead to many lives being saved by preventing the spread of dangerous diseases through uptake of childhood vaccinations
• Working under the direct supervision of the Chief Operating Officer
• An opportunity to work with a highly accountable and passionate team
• A healthy work-life balance
• The flexibility of working remotely for most of the year
• A position with significant growth opportunities