Jobs at Nathan Claire Africa

ROLE OVERVIEW

We are looking for a talented and driven Software/Solutions Engineer to join our growing engineering team. In this role, you will design, build, and deliver technology solutions that power NCG\'s monitoring, analytics, and automation platforms. 

KEY RESPONSIBILITIES

• Design, develop, and maintain software components for NCG\'s Edge platform.
• Build and integrate APIs, microservices, and data pipelines to support monitoring and analytics workflows.
• Collaborate with solutions architects and consultants to deliver clientfacing digital transformation projects.
• Participate in technical scoping, solution design, and proofofconcept development.
• Ensure code quality through peer reviews, automated testing, and documentation.
• Troubleshoot performance bottlenecks and contribute to continuous platform improvement.
• Stay current with emerging technologies in observability, automation, and AI/ML operations.

QUALIFICATIONS & EXPERIENCE

• Bachelor\'s degree in Computer Science, Software Developing, or a related technical discipline. A Master\'s degree is an advantage.
• 5+ years of professional software development experience, with at least 2 years in a product or platform engineering environment.
• Strong proficiency in two or more languages: Python, Java, Go, Node.js, or Scala, with demonstrated ability to write clean, testable, productiongrade code.
• Deep experience designing and building RESTful and GraphQL APIs, eventdriven architectures, and microservices at scale.
• Handson experience with observability and monitoring tools such as Prometheus, Grafana, Datadog, Dynatrace, AppDynamics, or OpenTelemetry; ability to instrument applications for metrics, logs, and traces.
• Proficiency with containerisation and orchestration: Docker, Kubernetes (including Helm, operators, and service meshes such as Istio or Linkerd).
• Experience with cloudnative development on at least one major cloud platform (AWS, Azure, or GCP), including serverless computing, managed databases, and cloud networking.
• Solid understanding of CI/CD pipelines, DevOps practices, and infrastructureascode tools (Terraform, Ansible, or Pulumi).
• Experience with messaging and streaming platforms such as Kafka, RabbitMQ, or Apache Pulsar.
• Familiarity with relational and NoSQL databases (PostgreSQL, MySQL, MongoDB, Cassandra, or Redis) and query optimisation.
• Understanding of security best practices including OAuth 2.0, JWT, secrets management, and secure software development lifecycle (SSDLC).
• Excellent debugging, performance profiling, and rootcause analysis skills.

WHAT WE OFFER

• Opportunity to work on cuttingedge performance engineering and AIpowered operations platforms.
• Exposure to enterprise clients across banking, fintech, and telecoms sectors in Africa.
• Collaborative, innovative work environment with a highperforming team.
• Competitive remuneration and career development support.

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ROLE OVERVIEW

We are seeking an analytical and commercially minded Data/Analytics Specialist to join our team. You will harness data from our monitoring and observability platforms to generate insights that drive business decisions for both NCG and its clients. This role sits at the intersection of data engineering, business intelligence, and client advisory.

KEY RESPONSIBILITIES

• Design and develop dashboards, reports, and analytical models using NCG\'s proprietary platforms and third party BI tools.
• Collect, clean, and transform large datasets from IT infrastructure, application performance, and business operations sources.
• Translate complex data into clear, actionable insights for technical and nontechnical stakeholders.
• Support clients in defining KPIs and building data driven performance management frameworks.
• Develop predictive analytics models to support AIpowered operational intelligence offerings.
• Collaborate with engineering and consulting teams to embed analytics into platform workflows.
• Maintain data quality standards, governance practices, and documentation.

QUALIFICATIONS & EXPERIENCE

• Bachelor\'s degree in Data Science, Statistics, Computer Science, Mathematics, Engineering, or a related quantitative field. A Master\'s degree or relevant professional certification (e.g., AWS Certified Data Analytics, Google Professional Data Engineer) is an advantage.
• 5+ years of handson experience in data analytics, data engineering, or business intelligence, with a track record of delivering insights in a commercial environment.
• Expertlevel SQL skills including window functions, CTEs, query optimisation, and working with largescale databases (PostgreSQL, BigQuery, Snowflake, Redshift, or similar).
• Strong proficiency in Python for data manipulation and analysis (pandas, NumPy, scikitlearn) and/or R.
• Experience building and maintaining data pipelines and ETL/ELT workflows using tools such as Apache Airflow, dbt, Spark, or AWS Glue.
• Advanced proficiency in BI and visualisation platforms: Power BI (including DAX and Power Query), Tableau, Grafana, or Kibana; ability to design selfservice analytics solutions.
• Practical experience with machine learning or statistical modelling: regression, classification, timeseries forecasting, anomaly detection — ideally applied to operational or IT performance data.
• Familiarity with AIOps concepts and experience working with infrastructure metrics, application performance telemetry, or log analytics (e.g., ELK Stack, Splunk, or similar).
• Experience with cloud data platforms (AWS, Azure, or GCP) including data warehousing, object storage, and streaming data services.
• Understanding of data governance, data quality frameworks, and master data management principles.
• Strong ability to communicate complex analytical findings clearly to both technical and executive audiences.

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ROLE OVERVIEW

We are looking for an experienced and client-focused IT Consultant to join NCG\'s Consulting & Advisory team. In this role, you will serve as a trusted advisor to enterprise clients, helping them navigate digital transformation, improve IT performance, and implement NCG\'s observability and analytics solutions. You will combine deep technical knowledge with strong business acumen to deliver measurable outcomes for clients.

KEY RESPONSIBILITIES

• Lead client engagements across IT consulting and digital transformation mandates.
• Assess clients\' current IT environments, identify performance gaps, and develop tailored solution roadmaps.
• Advise clients on observability, monitoring architecture, automation, and operational efficiency.
• Drive the implementation and adoption of NCG\'s software and solutions at client sites.
• Develop proposals, statements of work, and presentations for prospective and existing clients.
• Act as the primary point of contact for client relationships, ensuring high satisfaction and delivery quality.
• Collaborate with engineering and data teams to ensure solutions align with client needs.
• Contribute to NCG\'s thought leadership through white papers, case studies, and industry engagements.

QUALIFICATIONS & EXPERIENCE

• Bachelor\'s degree in Information Technology, Computer Science, Engineering, Business, or a related field. A Master\'s degree (MBA or MSc in IT/Technology Management) is strongly preferred.
• 5+ years of progressive experience in IT consulting, technology advisory, or enterprise architecture, with at least 3 years in a clientfacing lead role.
• Deep expertise in enterprise IT architecture including hybrid cloud infrastructure, network architecture, application architecture, and integration patterns.
• Strong working knowledge of observability and monitoring technologies: APM tools (Dynatrace, AppDynamics, New Relic), infrastructure monitoring (Nagios, Zabbix, PRTG), log management (Splunk, ELK), and network performance management.
• Demonstrated experience delivering digital transformation programmes: cloud migration, IT modernisation, ITSM implementation, or AIOps adoption.
• Handson familiarity with ITSM and operational frameworks including ITIL 4, COBIT, and DevOps/SRE principles.
• Experience in financial services, fintech, banking, or telecoms is highly required, with a sound understanding of regulatory and compliance requirements (e.g., PCIDSS, ISO 27001, CBN/CBK guidelines).
• Ability to conduct IT maturity assessments, develop technology roadmaps, and produce boardlevel advisory reports.
• Experience with enterprise integration platforms, middleware, and API management (MuleSoft, WSO2, or similar).
• Relevant professional certifications highly desirable: ITIL 4 Managing Professional or Strategic Leader, TOGAF, AWS/Azure/GCP Solutions Architect, PMP, or CISSP.
• Exceptional stakeholder management skills — comfortable presenting to Csuite executives and managing complex multiparty engagements.
• Proven ability to manage simultaneous client engagements, scope projects, and maintain delivery quality under pressure.