MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
Read more about this company
Description:
- Provide leadership to the sales and distribution team in the region.
- Ensure the achievement of revenue, airtime sales, data device, data and VAS revenue, and gross connection targets in the assigned region.
- Co-ordinate the regional engine room, a platform for cross-functional integration and collaboration in the region.
- Drive execution of MTNN’s retail agenda in the region: visibility and merchandising by retail formats, retail expansion across traditional and non-traditional channels, retail loyalty programs, and relationship building.
- Execute the wholesale channel strategy in the region: relationship building with channel partners, execution of the loyalty programs, partner profitability, and credit management.
- Ensure a consistent customer experience across all retail formats in the territory.
- Ensure effective field coverage by both the direct and auxiliary sales force in the region and the execution of go-to-market plans in the territory.
- Responsible for crafting and implementing a developmental and coaching program for the regional sales teams.
- Execute strategies and plans for sales and distribution in the region for sustainable channel growth and development, including ‘go-to-market’ plans for the full bouquet of MTN products.
- Ensure the achievement of revenue, sales, and acquisition targets for both voice and data in the region, in line with network capacity, and oversee regional dealerships with MTN Trade partners and other sales channels to meet the overall regional sales target.
- Ensure territory coverage in terms of the sales circle, set targets for stock availability, manage the recommended retail price (RRP), and monitor sales performance trends.
- Liaise with the regional stock and inventory team to review sales and distribution performance (including stock availability) and submit
- Monthly, quarterly, and yearly stock forecasts for the region across channels.
Education:
- A first degree in Economics, Business Administration, Commerce or any Social Science degree
- Possession of a postgraduate degree may be an added advantage.
- Fluent in English and the language of the country is preferable.
Experience:
9–17 years’ work experience, comprising:
- Manager track record of 3 years or more, with at least 3 years in the relevant sector or industry
- Work experience across diverse cultures and geographies is advantageous.
- Sales experience in an FMCG environment, services industry, or logistics environment
- Telecoms experience would be an added advantage.
go to method of application »
Description:
- Assist the CTO with the identification, conceptualization and championing of activities, projects and or assignments aimed at optimizing performance within Network division.
- Develop machine learning models for network monitoring
- Perform predictive analytics (fault detection, congestion forecasting)
- Promoting a data-driven culture within Network Group
- Contribute to MTN’s Autonomous Network roadmap
- Develop AI use cases including:
-
- Predictive fault detection
- Traffic forecasting
- Network anomaly detection
- Root Cause Analysis (AI-assisted)
- Build automated dashboards and alerting systems
- Integrate AI into NOC and performance workflows
- Maintain data models and pipelines (structured/unstructured data)
Education:
- First degree in any related discipline
- Possession of an MBA or Project Management certification will be an advantage
- Fluent in English
Experience:
3-7 years’ experience which includes
- Minimum of 3 years’ experience in an area of specialization; with experience in supervising others
- 3+ years in data analytics or machine learning
- Telecom network experience (RAN/Core/Transport)
- Experience in:
- Python / SQL / Spark / Hadoop
- ML frameworks (TensorFlow, Scikit-learn, PyTorch)
- Exposure to OSS/BSS systems and telecom analytics platforms
go to method of application »
Description:
- Plan resources for agile teams defining responsibilities and scope of work for each team member.
- Conduct a post implementation review and documentation and follow up on outstanding items.
- Lead, mentor, and support a team of Scrum Masters, fostering a culture of collaboration, continuous learning, and professional development.
- Conduct regular performance assessments, provide feedback, and identify growth and training opportunities for team members.
- Facilitate agile skill development, encouraging Scrum Masters to pursue certifications, advanced training, and stay current on industry best practices.
- Oversee the activities of Scrum Masters, ensuring alignment with agile best practices, effective facilitation of ceremonies, and resolution of impediments.
- Provide guidance on complex agile challenges, such as cross-team dependencies, scope management, and stakeholder engagement, enabling Scrum Masters to address these effectively.
- Promote the effective use of agile tools and metrics to track progress, improve processes, and optimize team performance.
- Lead initiatives to assess and improve agile maturity across teams, using data and feedback to enhance agile processes continuously.
- Implement agile metrics and KPIs to measure productivity, efficiency, and team satisfaction, driving insights that support agile transformation efforts.
- Facilitate regular retrospectives, cross-team workshops, and knowledge-sharing sessions to embed a culture of continuous improvement.
- Establish frameworks for agile risk management, proactively identifying and mitigating risks that could impact project timelines or quality.
- Promote adherence to agile quality standards, ensuring deliverables meet high-quality benchmarks and user expectations.
- Encourage Scrum Masters to implement feedback loops and retrospectives to identify improvements and mitigate risks early in development.
- Collaborate with Product Owners and key stakeholders to ensure teams are delivering high-value products that meet customer and business needs.
- Ensure sprint goals are consistently met by driving best practices in planning, execution, and prioritization.
- Identify and resolve delivery risks proactively, fostering a culture of accountability and results-driven performance.
Education:
- First degree in any related discipline - in Science, Engineering or Art & Business-related degrees
- Certifications in Certified ScrumMaster (CSM), Certified Agile Coach, PMI Agile Certified Practitioner, Certified scrum practitioner, PMI etc will be an added advantage
- Fluent in English
Experience:
6-13 years’ experience which includes:
- 6+ years of experience in project management, with a minimum of 4 years in an agile role (e.g., Scrum Master, Agile Coach, or Delivery Manager).
- Strong knowledge of agile methodologies (Scrum, Kanban, Lean) and experience with agile tools like JIRA, Confluence, etc.
- Proven track record of successfully leading and delivering multiple, high-impact agile projects.
- Excellent communication, interpersonal, and leadership skills, with the ability to engage and influence stakeholders at all levels.
- Experience working in a medium to large organization.
- Proven track record in leading agile transformation initiatives and improving team performance through agile practices.
- Experience working in scrum teams
- Experience working in a fast-paced, cross-functional environment, with a focus on continuous delivery and DevOps practices.
- Strong analytical skills, with the ability to interpret data and make informed, data-driven decisions.
- Experience in change management and driving agile adoption across multiple teams or departments.
- Collaborating effectively with product, engineering, and management teams in an Agile development environment
- Proactive approach to identifying and addressing challenges, promoting solutions that support team success.
- Ability to align agile practices with business goals and drive organizational change
- Analytical mindset, with the ability to use agile metrics to drive data-informed decisions and improvements
- Familiarity with traditional project management methodologies such as [Waterfall]
- Strong understanding of the software development lifecycle (SDLC) and the project lifecycle
go to method of application »
Description
- Develop and maintain tools, applications and scripts to increase the effectiveness of the OSS/NMS and Tools platforms.
- Perform system administration for the OSS/NMS and Tools platforms.
- Manage system updates/necessary changes in systems set-up in OSS/NMS and Tools platforms.
- Carry out corrective, preventive and routine maintenance on OSS/NMS and Tools platforms.
- Monitor status and performance of the network elements interfacing with the OSS platforms.
- Maintain databases where standard data on OSS is kept.
- Ensure proper integration of all new network elements into OSS/NMS and Tools platforms.
- Provide Back-End and Front-End support to OSS/NMS and Tools platforms users.
Education:
- First degree in Electrical/Electronic or Computer Science or related discipline
- Unix/Linux certification is desirable
- Knowledge of Python/Shell Scripting is desirable
Experience:
2 - 7 years of experience which includes:
- Hands-on experience in Unix/Linux System Administration
- Hands-on experience in scripting and programming in telecommunications/IT environment
- Telecommunication industry experience or experience in related industries is desirable
go to method of application »
Mission:
- To champion the delivery of technology enabled services to address the Strategic, Tactical and Operational needs of the Business
- Understand the changing business needs and determine levels of IT Service required to support the business.
- Translate Strategic, Tactical and Operational objectives of MTNN business units to Service Level Agreements/IT deliverables
Description:
- Develop and manage IT business relationship with other divisions of the business to improve satisfaction
- Disseminate information and liaise with other service Management areas to drive service delivery
- Gather business requirements and translate to IT deliverables based on MTNN business plan.
- Negotiate and agree on SLAs with the business unit and liase with other supporting business units
- Drive the implementation of vendor contracts to support IT objectives and validate adoption of IT service offerings
- Facilitate meetings with various IT units to discuss and resolve escalated or identified customers issues.
Education:
- First degree in any related discipline
- Fluent in English
- Foundation Certificate in ITIL 4– IT Service Management
- Practitioner in ITIL Service Level Management will be an added advantage
- Certified ScrumMaster will be an added advantage
Experience:
3-7 years’ experience which includes:
- Experience working in a medium organization and IT Service support function
- Experience in Business Relationship Management
- Experience in Business Partner Management
- Experience in Communication Management
- Experience in Business Partner Complaint Management
- Experience in Customer and Agile management
- Experience dealing with change management issues
- Experience working with a range of Service providers
- Experience in Customer Satisfaction Process Measurement
go to method of application »
Mission:
- Responsible for managing, monitoring, and continuously improving the site database.
- Ensure proper coordination of all updates, enforce data governance standards, and provide the level of control required to support both current operations and future digital and AI-driven initiatives.
Description:
- Maintain end-to-end site database accuracy across all lifecycle stages (Planned, Operational, Halted, Relocated, Decommissioned)
- Manage and enforce standardized naming conventions across technologies (2G/3G/4G/5G, Massive MIMO, Triband, OEM variations)
- Ensure timely updates of site status changes from multiple sources (rollout, optimization, transmission, field operations)
- Implement and monitor data validation rules, audits, and reconciliation processes
- Drive automation of database updates and workflows to reduce manual intervention and errors
- Maintain synchronization between site database and other enterprise systems (GIS, Performance, NID PSO, asset management tools)
- Track and manage change requests (CRs) including upgrades, expansions, relocations, and swaps
- Provide clean, structured datasets for analytics, AI models, and executive dashboards
- Ensure database readiness for real-time reporting and decision-making tools
- Support faster fault resolution and service restoration through reliable site information
- Contribute to improved QoS/QoE metrics by ensuring alignment between physical network and database records
- Provide data support for customer-centric initiatives such as coverage expansion and capacity upgrades
Education:
- First degree in computer Engineering, telecom engineering or related discipline Fluent in English
Experience:
3-7 years hands-on experience which includes
- Experience managing telecom site databases or large-scale operational data environments
- Proven involvement across the full site lifecycle (planning, rollout, integration, optimization, decommissioning)
- Experience working in multi-technology (2G–5G) and multi-vendor environments
- Strong track record in data validation, reconciliation, and maintaining high data integrity across systems
- Demonstrated cross-functional collaboration with Network Planning, Optimization, and GIS teams
- Experience working with SQL, data querying, Data analysis and interpretation
go to method of application »
Mission:
- Provide analytical, technical, and operational support for cascading MTN’s brand strategy, sponsorships, and commercial plans to the regions through insight generation, campaign development & deployment, activations, project management, post evaluation, and reporting.
Description:
- Develop regional marketing localized campaign briefs based on regional insights to cascade national campaigns to the regions
- Collate market insights and maintain the regional competitive intelligence database.
- Develop regional marketing tactical plans and activation initiatives for product education and uptake
- Work with the integrated marketing agencies to develop regional communication and BTL campaigns for product uptake
- Support the planning, coordination, and tracking of regional campaign execution across multiple channels (digital, OOH, traditional, experiential, trade).
- Manage and update deployment trackers, creative material logs, and vendor schedules to ensure timely delivery of marketing assets.
- Track campaign performance metrics (reach, engagement, conversions, and adoption) and produce weekly/monthly reports using Power BI and Excel
- dashboards.
- Conduct trade visibility audits and ensure MTN’s brand identity compliance across POS, retail, and promotional materials.
- Assist in organizing regional activations and sponsorships alongside post-event analysis to measure ROI and customer sentiment.
- Maintain detailed documentation for all campaigns, including status updates, signoffs, agency deliverables, and feedback reports.
- Liaise with the Regional Sales and CEX teams to track customer feedback and integrate insights into campaign refinements.
- Ensure operational alignment with MTN’s Responsible Marketing and Advertising Policy and compliance with regulatory guidelines.
Education:
- Bachelor’s degree in marketing, Statistics, Business Administration or
- related field
- A postgraduate diploma in Marketing, Business Administration or a related discipline would be an added advantage
- APCON Certification
- Fluency in English and other local languages
Experience:
3-7 years’ experience which includes
- Experience with Excel, Power point, Power BI or similar analytics tools
- Understanding of regional marketing or FMCG/telco field environment
- Strong proactive and execution skills
- Strong stakeholders’ management
- Excellent project management skills to meet deadlines
go to method of application »
Description:
- Assist with cybersecurity initiatives in conjunction with Group Cybersecurity team.
- Design and implement security controls to safeguard and monitor events for information systems, enterprise applications and data.
- Support with implementation of Information Security projects.
- Support the continuos optimization and upgrades of existing security solutions like SIEM, Vulenrability, Data Secrity & Security Analytics.
- Drive internal and external vulnerability assessment, penetration tests engagements and manage results to remediation.
- Respond to escalated security events and drive security incident response processes to ensure timely resolution with minimal disruption.
- Design, document, and deploy secure infrastructure solutions to enhance and evolve the security posture of the business to ensure integrity, availability and confidentiality of all critical enterprise data.
- Support with annual Red team & Blue team exercise to improve enterprise security.
- Provide expertise on security tools, including but not limited to firewalls, Web Application firewalls, IDS/IDP, anti-malware software.
- Liaise with stakeholders in respect of operational implementation of security policies and best practices.
- Collaborate with the Client Server Team to ensure that technical plans are practical, controls are sustainable, and implementations are managed to minimize risks and adverse impact to servers, workstations and user productivity.
- Implement the infrastructure, configurations and processes to monitor security related events.
- Prevent data loss and service interruptions by researching new technologies that will effectively protect the enterprise network.
- Document and operationalize information security processes.
- Ensure all security system documentation is up to date.
- Support Business Risk Management in security related investigations.
- Drive the planning and action remedies required to prevent exposures to information security related threats.
- Perform security incident response and management.
- Interface with relevant Support Teams to resolve security vulnerabilities within the Enterprise systems and Applications.
- Drive knowledge management and best practices sharing within own unit, department, division, or enterprise-wide as required.
Education:
- Minimum of First Degree in Computer Science, Engineering, Information Technology/Systems or related discipline preferred
- Possession of a post graduate degree in related IT, Engineering field will be an advantage
- Possession of a professional IT certification (Certified Information Security Systems Professional (CISSP)
- Possession of other Cybersecurity related certification is desirable
Experience:
- 3-7 years’ experience in an area of Security specialisation; with experience working with others
- Experience working in a Large organization and preferably in the Telecommunications industry
- Strong background as an Engineer/Architect in application security infrastructure and various network technologies to include devices such as firewalls, VPN, intrusion/extrusion detection, vulnerability & risk assessment tools, encryption technologies, virus/worm/malware prevention, E-business and web application technologies, Data Loss Prevention, whole disk & device encryption solutions, two-factor authentication, common Windows (desktop & server) platforms,
- Experience with Microsoft, Solaris, Unix, Oracle and MS SQL
- Experience working in telecommunications industry
- Managing network and / or network security
- Knowledge should be current with information security best practices and global trends
- Knowledge of security best practices such as; defense in-depth, least privileges, need-to-know, separation of duties, access controls, encryption
- User account identity, authorization and authentication management.
- Security incident and event management
- Experience in researching new or emerging technologies and processes that may be incorporated as solutions to reoccurring security concern
go to method of application »
Description:
- Own MTN Cloud platform architecture, service architecture, product model, and maturity roadmap.
- Define and maintain MTN Cloud service catalogue, tenancy model, SLA framework, and service-enablement controls.
- Own colocation governance, principles, onboarding model, monitoring model requirements, and service-readiness standards.
- Establish platform metrics, reporting, transparency, and control mechanisms required to support internal and external service enablement.
- Drive infrastructure-as-a-business practices across the division.
- Work with Enterprise Business and internal stakeholders to ensure the necessary service, reporting, and control mechanisms are in place.
- Collaborate with Planning & Cloud on enterprise architecture alignment and with Infrastructure Support on supportability and service commitments.
- Lead vendor and partner engagement where MTN Cloud maturity, service enablement, telemetry, reporting, or FinOps capability is required.
- Represent MTN Cloud and colocation service interests in governance forums, operating reviews, and strategic discussions.
Education:
- First degree in Computer Science, Information Technology, Engineering, Finance, or a related discipline.
- Professional certifications in Cloud, FinOps, ITIL, Product Management, or related areas are advantageous.
- Fluent in English.
Experience:
9 - 17 years’ experience which includes:
- Minimum of 10 years’ experience in cloud platforms, infrastructure services, service enablement, platform engineering, or related domains.
- At least 5 years in a leadership role with responsibility for cloud services, platform maturity, service design, or cost management.
- Experience with cloud platform architecture, service catalogue development, tenancy or service models, and cross-functional stakeholder coordination.
- Demonstrated experience in FinOps, service reporting, cost transparency, or infrastructure commercial enablement.
- Experience working in a medium to large organization with vendor and stakeholder complexity.
- Strong understanding of sovereign cloud, service readiness, colocation governance, and infrastructure-as-a-business principles.
go to method of application »
Description:
- Manage and maintain all network security platforms and their associated software, such as firewalls, intrusion detection and prevention, load balancers, anti-dos, anti-spam, syslog, remote access, and other security appliances.
- Ensure active management of IPS/IDS, web filtering, application controls, DDOS, firewalls, WAFs, VPNs, load balancers, and every other technology is in line with security practices.
- Development of scripts for automation of tasks and deployments using Python, Shell, Ansible, or any other network programmability solution
- Demonstrate subject matter expertise in the areas of IPS, load balancers, WAF, anti-DOS, anti-SPAM, remote access, NAT, security information, event management, and next-generation firewalls with product-specific knowledge of Cisco, Juniper, Checkpoint, and Fortinet firewalls.
- Provides technical support for new integration, incidents, and fault resolution.
- Experience with Networking and Troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, NAT, Access-List, IPSec/SSL VPN, Remote Access, IPS, and ADC)
- Proactive monitoring and daily health checks on network security infrastructure ensure and adhere to security best practices.
- Coordinate and monitor log analysis on all network security nodes to ensure service availability and security requirements are met.
- Ensure compliance with existing security policies and best practices is adhered to from a network security perspective.
- Ensure proper integration of new network security elements in the regions and acceptance testing.
- Ensure proper implementation of change requests and planned activities.
- Monitor performance statistics and generate weekly reports.
- Ensure routine maintenance and housekeeping (records, backups, etc.) on all network security nodes within the region.
- Document network problems and resolutions for future reference.
Education:
- First degree in computer science or any related discipline
- Fluent in English
- CCNA, CCNP Security
- Certification in Cyber Security Incident Response
- Related Cyber Security Certification
- CISSP will be an advantage.
- Azure or AWS certification
Experience:
3–7 years of experience to include
- A minimum of 3 years experience in IT development or IT operations
- Experience working in a medium or large organization
- In-depth understanding of NAT, VPNs, Application Security, WAF, DNS, Web Security, DDOS, Anti-spam, Access List, Netflow, IPS/IDS, Log Analysis, and Routing over varied platforms such as Cisco, Juniper, Checkpoint, Fortinet, and F5.
- Experience supporting and monitoring network security systems in a telecommunications company, managing IPS, firewalls, load balancers, syslog/SIEM, remote access, and other critical network security appliances
- Familiarity with scripting languages and/or automation tools (Python, Ansible, NetMiko, etc.)
- In-depth knowledge of cybersecurity, attack methodology, and security incident management
- Good understanding of risk management, security controls, and standards
- Broad experience handling a variety of network security operational tools, monitoring, executive dashboard reporting, and data analysis
go to method of application »
Description:
- Collect, analyze, interpret, and summarize data in preparation for generation of statistical and analytical reports and provide intelligence that supports decision-making.
- Coordinate data requests with respect to pre and post return on investment data extraction, data sample for analytics, and other ad-hoc requirements.
- Support CVM commercial team to identify opportunity base for campaign creation.
- Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position.
- Understand customer demographics, usage and behavior to drive decision making on retention and value creation.
- Provide support to campaign segmentation analyst as required.
- Contribute and participate in campaign idea generation meetings and cross functional Customer Lifecycle Management meeting as required
- Extract, analyse and interpret data and advanced analytical models to generate insight to aid marketing strategy and product development and implementation
- Works with campaign management team to understand customer needs and develop proactive and innovative data driven solutions and campaigns.
- Analyse micro-profiles of all market segments, design models using customer profile attributes, and develop multiple scenarios to illustrate behaviour patterns in creating, targeting and positioning campaign strategies.
- Conduct analyses with focus on experimental design, assessment, execution, and measurement of current marketing programmes
- Evaluate proposed marketing programmes and conduct behavioural, data mining, customer segmentation, predictive modelling, performance management, and other relevant statistical analyses related to proposed and current marketing programmes
- Work with the campaign management team to build and maintain a regular cadence of inbound and outbound campaigns collaborating with internal marketing and external agencies where needed.
- Summarize analytic findings and integrate with non-traditional data sources when appropriate, to enhance campaign development initiatives.
- Develop and use all relevant metrics and measures to continually monitor inactivity and revenue generating base and take appropriate actions to ensure consistent usage and reduce inactivity.
- Conduct analysis and present findings leading to improved customer identification, attraction and retention techniques and methodologies
Education:
- First degree in Mathematics, Computer Science, Engineering or other related marketing or Social Science discipline
- Fluent in English
Experience:
3-7 years’ experience which includes
- Experience working in a medium organization.
- Solid understanding of predictive analysis: predictive modelling, machine learning and data mining.
- Proficient in using two programming languages out of R, python, SAS and SQL.
- Good understanding of customer data analysis, propensity modelling and segmentation techniques; excellent understanding of data manipulation and interrogation techniques.
- Good knowledge of statistical modeling techniques and algorithms.
go to method of application »
Description:
- Review and update consistent, efficient, relevant, and standard policies, processes, and procedures for Digital Services
- Implement and ensure company-wide compliance with all Digital Services’ policies, procedures, and processes
- Follow-up on agreed mitigation actions and plans resulting from the company-wide risk-based compliance programme to ensure all non-compliance issues are closed
- Drive division-wide awareness of expected behaviours, the impact of non-compliance on business performance and company image/reputation, and various regulatory and statutory requirements
- From a digital services perspective, gather and analyse data, anticipate risks, and recommend solutions before such risks crystallise
- Identify and fulfil the expectations, needs, and priorities of key internal stakeholders, e.g., CEX, CR, CS, EB, Finance, Foundation, HR, IT, Marketing, Networks, Risk & Compliance, and S&D from a compliance perspective
- Implement an intra-divisional Internal Stakeholder Engagement Strategy which includes but is not limited to the rationale for regular engagements (cross-functional meetings, sessions, and workshops), engagement format, communication plan, implementation plan, monitoring and review plan, performance metrics
- Provide accurate, current, data-driven, relevant and understandable analysis, FAQs, information, and reports – including but not limited to competitive intelligence, impacting trends, and weekly performance reports – as may be required to guide management decisions
Education:
- A first degree in any related discipline
- Fluent in English
Experience:
3-7 years’ experience which includes
- A minimum of three (3) years in a small- or medium-sized organisation
- Experience in compliance and governance frameworks, compliance monitoring, developing/documenting business rules, primary or secondary research, risk assessment, telco-based product development, and working with policies, procedures, and processes
- Excellent communication, interpersonal, and writing skills; Advanced ability to build strong working relationships across the organisation, influence stakeholders, and work as part of a cross-functional team
- Experience in Information Technology, OTT, or telecommunications will be an advantage
- Understanding the Nigerian telecommunications industry and regulatory framework and critical thinking will also be an advantage
- Proficiency in Microsoft Office (Excel, PowerPoint, and Word)
go to method of application »
Description:
- Manage day-2 support governance for cloud-hosted workloads across supported cloud environments.
- Ensure effective execution of incident, problem, change, monitoring, and recovery processes for cloud-supported services.
- Maintain operational documentation, support procedures, and control practices in line with approved standards.
- Oversee daily support coverage for cloud-based enterprise services across assigned environments.
- Validate operational readiness for planned maintenance, releases, and workload transitions into support.
- Ensure service issues are properly logged, prioritized, tracked, and closed within agreed processes.
- Maintain an accurate support knowledge base, including known errors, workarounds, and service dependencies.
- Review exception reports, unresolved issues, and aged tickets, and drive follow-through to closure.
- Support coordination of major incidents and post-incident review actions across affected services.
Education:
- First degree in Computer Science, Engineering, Information Technology, or a related field. Certifications in cloud platforms, operations, monitoring, or IT Service Management are advantageous.
Experience:
6 - 13 years' experience in cloud operations, infrastructure support, systems administration, or enterprise technical support, including hands-on exposure to hyperscaler and/or private cloud environments.
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.