Jobs at Lily Hospitals Limited

Summary

• We are seeking a Customer Service Personnel to join our dynamic team.
• The ideal candidate will be responsible for managing health information systems and providing exceptional customer service to patients, visitors, and medical staff.

Key Responsibilities

• Manage and maintain health information databases, ensuring accuracy, confidentiality, and compliance with regulations.
• Retrieve and compile medical records for patient care, research, and legal purposes.
• Process patient admissions, transfers, and discharges by accurately updating records and documentation.
• Collaborate with medical staff and other departments to ensure efficient information flow and resolve inquiries.
• Assist patients and visitors by providing information, guidance, and support regarding health records and administrative processes.
• Handle inquiries via phone, email, and in-person interactions in a courteous and professional manner.
• Educate patients on accessing and understanding their health information while maintaining confidentiality and privacy.

Requirement & Qualifications

• Minimum of an OND qualification in any relevant field
• 1 - 3 years relevant work experience.
• Proven experience in health information management and customer service in a healthcare setting.
• Strong communication, interpersonal, and problem-solving skills.
• Knowledge of medical terminology and patient privacy laws.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Must reside in Warri, Delta State or its environs.

Benefits

• Competitive salary based on experience.
• Health insurance and other benefits package.
• Opportunities for career growth and professional development.
• A supportive and collaborative work environment.

go to method of application »

Job Summary

• The HMO/Client Relations Officer will manage daily HMO operations, ensuring timely approvals, accurate billing, and excellent client service delivery across all touchpoints.

Responsibilities

• Obtain and track HMO approvals promptly.
• Ensure accurate billing and claims processing.
• Maintain proper documentation and follow-up on pending requests.
• Liaise with service units to resolve client issues efficiently.
• Monitor client satisfaction and escalate concerns as needed.
• Support reconciliation and timely invoice roll-out.
• Contribute to achieving departmental KPIs.

Requirements

• BSc/HND in a relevant field.
• Minimum of one (1) year experience in a similar role.
• Proficiency in Microsoft Office applications.
• Strong organizational skills and attention to detail.
• Excellent communication, interpersonal, and people management skills.
• Must reside in Warri, Delta State or its environs.

Benefits:

• Competitive salary based on experience.
• Health insurance and other benefits package.
• Opportunities for career growth and professional development.
• A supportive and collaborative work environment.

go to method of application »

Summary

• The Pharmacy Technician will assist Pharmacists in dispensing medications, maintaining inventories, and ensuring the smooth operation of the pharmacy department.

Key Responsibilities

• Assist in preparing, labeling, and dispensing prescribed and over-the-counter medications.
• Monitor stock levels, conduct inventory checks, and assist with receiving and storing medication deliveries.
• Provide medication instructions to patients, answer questions, and document all medications dispensed.
• Ensure compliance with health regulations and collaborate with pharmacists and healthcare professionals.

Requirements

• Possess a Diploma in Pharmacy Technology from a recognized institution.
• Be registered with the Pharmacy Council of Nigeria (PCN) and hold a valid license to practice.
• Have a minimum of 1 year of experience in a pharmacy setting, preferably in a hospital or healthcare environment.
• Demonstrate strong knowledge of pharmaceutical products and terminology.
• Exhibit excellent attention to detail and accuracy.
• Be able to work effectively in a team environment.
• Have good communication and customer service skills.
• Must reside in Okuokoko/Ughelli, Delta State or its environs.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career growth and further training.
• Access to modern pharmacy facilities and equipment.
• A collaborative and supportive work environment.