Jobs at LEAM Consulting Limited

Job Brief

• Information and Communication Technology Officer organization will be responsible for programs on website and social media platforms, being a reference point for all IT-related queries at the user level, responding to user needs on time, and ensuring the optimal running of all systems, among other technical duties.

Main Responsibilities

• Identifying hardware and software solutions.
• Troubleshooting technical issues
• Ensuring regular updates on the organization’s website and social media spaces
• Be responsible for the organization’s social media handles
• Diagnosing and repairing ICT faults.
• Resolving network issues.
• Installing and configuring hardware and software
• Speaking to staff to quickly get to the root of their problems.
• Supporting the roll-out of new applications
• Providing support in the form of procedural documentation.
• Compiling and writing organization annual reports

Qualifications

• Bachelor’s Degree in Computer Science or related field
• 2+ years’ experience in computer networks and systems maintenance
• Demonstrate experience working in IT operations at a similar level
• Experience of working in the NGO sector
• Good knowledge and experience with Microsoft Office applications – Excel, Word, and PowerPoint
• Good knowledge of networking technologies and systems – Internet, LAN switches, wireless access points, and VPNs
• Evidence of strong attention to detail, accuracy, and ability to follow and develop processes
• Evidence of good organizational, analytical, oral, and written communication skills in English; and ability to work well in teams
• Committed to the organizational mission and values.

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Job Overview

• The Medical Sales Representative will be responsible for promoting LifeBank Nigeria and its products to hospitals.

Roles and Responsibilities

• Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned territory
• Prepare and follow up on territorial sales forecasts on weekly and monthly basis.
• Ensure Proper Coverage as per the planned Frequency per customer segment.
• Establish, develop and maintain positive business and customer relationships
• Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
• Regularly follow up with active and signed hospitals to ensure they are using the app and placing orders
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
• Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Stay informed about the activities of health services in assigned particular area.
• Expert a level knowledge of department processes and product to serve as the first line of support in resolving internal and external customer issues.
• Perform other duties as assigned

Requirements

Educational Qualification and Experience:

• Candidates should possess a B.Sc in Biological and Medical Sciences or Marketing
• 2-4years experience in direct sales
• Experience in the medical or Pharma industry is a plus

Skills and Abilities:

• Good organization skills and results-driven
• Highly Self-motivated
• Highly analytical with a drive for numbers
• High level of professionalism
• Result-oriented team player with exceptional motivation and interpersonal skills.
• Relationship management skills and openness to feedback
• Excellent selling, communication and negotiation skills.
• Good written and verbal communication skills
• High proficiency in MS Office Suite
• Must be able to prepare management reports and correspondence
• Good initiative, time and stress management skills

Personal Attributes:

• Have a deep desire to work in the startup industry
• Sociable and friendly
• Confident and pleasant
• Loves challenges

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Role Description

• This is a part-time on-site role for a customer care executive located in Ibadan.
• The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, and delivering excellent customer service.
• The customer care executive will also be responsible for communication and sales.

Qualifications

• Candidates should possess HND / B.Sc Degrees in Business Administration or related fields with relevant work experience.
• Certification in customer service is a plus.
• Customer support and customer service skills
• Ability to ensure customer satisfaction
• Strong communication skills
• Experience in sales
• Excellent problem-solving skills
• Ability to work in a fast-paced environment.