Jobs at Jhpiego - John Hopkins University

Overview

• The Quality Improvement (QI) Technical Associate will provide technical and analytical support to Jhpiego’s Quality Improvement (QI) project, working closely with QI technical teams, M&E, and Research & Learning functions. Based in Abuja, the role supports design, implementation, measurement, research, learning, and documentation of QI interventions, ensuring consistent application of QI methodologies and tools across supported states, LGAs, facilities, and communities, ensuring excellence in technical documentation for stakeholders and donors.
• The QI Technical Associate will support technical preparation, implementation and documentation of all QI technical activities, assist with analysis and visualization of QI data, contribute to development of QI tools and learning materials, and support synthesis of evidence and lessons learned. 
• The role is ideal for a technically inclined professional seeking to grow in QI methods, health systems improvement, and data-driven learning.

Responsibilities

Technical Support to Quality Improvement Interventions:

• Provide hands-on technical support to QI Advisors and Senior QI Specialists in the design and implementation of QI activities across service delivery platforms.
• Support preparation reviews and refinement of QI tools and methodologies, including driver diagrams, process maps, change packages, PDSA documentation templates, and run charts.
• Support technical planning for QI learning sessions, collaboratives, coaching visits, and Leadership & Management meetings.
• Moderate weekly technical team QI learning sessions, ensure notes and critical actions are taken, follow up action plans and report accordingly.

QI Measurement, Data Analysis & Visualization:

• Support collection, cleaning, basic analysis, and visualization of QI data from facilities, LGAs, and communities.
• Assist in development and maintenance of QI dashboards, charts, and summaries to support technical review and decision-making.
• Work closely with the M&E and Research & Learning teams to ensure alignment between QI indicators, data systems, and reporting requirements.
• Support routine review of QI data to identify trends, gaps, and areas requiring technical attention.

Learning, Documentation & Knowledge Support:

• Support documentation of QI implementation processes, lessons learned, and best practices from state-level implementation.
• Contribute to the development of technical briefs, learning summaries, case studies, and presentations for internal review, government engagement, and donor reporting.
• Support coordination of learning activities, including preparation of technical materials, documentation of discussions, and follow-up on action points.
• Contribute to maintenance of technical repositories of QI tools, guidance, and learning products.

Research, Innovation & Continuous Improvement:

• Support operational research, learning studies, and assessments related to QI implementation, as guided by the Research & Learning team.
• Assist in literature reviews, synthesis of evidence, and documentation of innovations and emerging practices in Quality Improvement.
• Support pilot testing and documentation of new QI tools, digital solutions, or improvement approaches, under technical guidance.

Technical Coordination & Capacity Support:

• Provide technical backstopping to state QI teams as requested, including review of QI plans, tools, and data submissions.
• Support coordination between QI, M&E, HSS, and Research & Learning teams to ensure coherence and technical quality.
• Participate in technical meetings, review sessions, and learning forums, providing analytical and documentation support.

 Required Qualifications

• Bachelor’s Degree in public health, Health Sciences, Sciences, Nursing, Medicine, Epidemiology, Biostatistics, or a related field
• 2-3 years of experiencesupporting Quality Improvement, health programs, or data-driven health interventions.
• Basic to intermediate knowledge of Quality Improvement methodologies (g., PDSA cycles, root cause analysis, run charts).
• Experience working with health data, including basic analysis and visualization (Excel, DHIS2 outputs, dashboards).
• Strong analytical, documentation, and technical writing skills.
• Ability to work closely with multidisciplinary technical teams and learn rapidly.
• Strong attention to detail and commitment to technical quality.
• Willingness to travel periodically to support state-level technical activities.

Knowledge, Skills and Abilities:

• Prior exposure to QI collaboratives, supportive supervision, or learning health systems.
• Familiarity with digital health tools or QI dashboards.
• Interest in research, learning, and continuous improvement.
• Strong problem-solving mindset and curiosity.
• Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
• Excellent writing and communications skills, including demonstrated technical writing skills for publication
• Ability to work effectively with diverse international teams and willingness to learn and empower others
• Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
• References will be required.
• Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
• Demonstrated experience in maintaining donor relations
• Excellent skills in facilitation, team building and coordination.

go to method of application »

Overview

• DoS funded MCGL/RISE is implementing integrated programs to improve Maternal,Newborn and Child Health (MNCH), Nutrition, and Immunization outcomes through strengthened health systems, service delivery, and policy engagement.
• Recognizing the critical role of advocacy in driving resource allocation, policy reform, and accountability, Jhpiego plans to conduct a SMART Advocacy Training to build capacity of key stakeholders including government officials, program managers, and civil society actors to develop and implement effective, evidence-based advocacy strategies.
• Jhpiego seeks to engage a highly experienced firm or individual consultants with strong expertise in public health advocacy to design and facilitate this training.

Responsibilities

Training Design and Customization:

• Review national and sub-national priorities, policies, and gaps across MNCH, Nutrition, and Immunization
• Develop a context-specific SMART advocacy curriculum integrating the three technical areas
• Align content with national strategies and global best practices in health advocacy

Development of Training Materials:

• Prepare high-quality facilitator manuals, participant handbooks, presentations, and advocacy tools.

Develop practical tools, including:

• Advocacy problem analysis frameworks
• Stakeholder mapping and power analysis tools
• Message development templates
• SMART advocacy planning templates
• Incorporate real-life case studies relevant to Nigeria.

Deliver sessions covering:

• Principles of SMART advocacy
• Advocacy strategy design and prioritization
• Policy engagement and influencing
• Evidence-based messaging and communication
• Stakeholder engagement and coalition building
• Guide participants to develop integrated advocacy action plans addressing MNCH, Nutrition, and Immunization issues

Deliverables:

The consultants are expected to deliver:

• Inception report (approach, methodology, and workplan)
• Adapted SMART advocacy training curriculum (integrated MNCH, Nutrition, Immunization)
• Complete training materials (slides, manuals, tools)
• Facilitated training sessions (3–5 days)
• Participant-developed advocacy action plans
• Pre/post training assessment tools and analysis
• Final training report with recommendations.

Duration and Level of Effort:

• Total duration: 3–5 weeks (including preparation, delivery, and reporting)
• Training duration: 3–5 days
• Location: Kebbi, Ebonyi and the FCT.

Required Qualifications

• Advanced Ddegree in public health, policy, social sciences, or related field
• Minimum 10–15 years’ relevant experienceProven experience in health advocacy, public health programming, or health systems strengthening
• Demonstrated expertise in SMART advocacy training and facilitation
• Strong technical knowledge of MNCH, Nutrition, and/or Immunization programs
• Experience working with government stakeholders, CSOs, and development partners
• Prior work on donor-funded programs (e.g., US-Government, Global Fund, EU) is highly desirable
• Strong track record in advocacy strategy development and facilitation
• Excellent communication and adult learning facilitation skills.