Jobs at Intelligent Innovations Limited

What Are We Looking For?

• Intelligent Innovations Limited is seeking a highly motivated and commercially astute Senior Tech Sales & Business Development Specialist to drive revenue growth, expand market presence, and build strategic partnerships across our portfolio of technology and business solutions.
• The ideal candidate will have a strong track record in enterprise sales, business development, solution selling, and relationship management.
• This individual will be responsible for identifying new business opportunities, managing key accounts, developing strategic partnerships, and driving the adoption of our products and services.
• The successful candidate must be capable of engaging C-level executives, decision-makers, HR leaders, and business owners while positioning Intelligent Innovations as a trusted technology and business solutions partner.

What Will You Be Doing?

• Develop and execute sales and business development strategies that drive sustainable revenue growth across the company's products and services.
• Identify, qualify, and pursue new business opportunities for software development services, digital transformation solutions, technology consulting, talent outsourcing, recruitment services, workforce solutions, and digital products.
• Promote and sell Intelligent Innovations' technology solutions, including AppZanga and other enterprise-focused products and services.
• Build and maintain a healthy sales pipeline through prospecting, networking, referrals, partnerships, events, and digital channels.
• Establish and nurture relationships with business leaders, decision-makers, HR executives, procurement teams, and key stakeholders.
• Conduct client discovery sessions, solution presentations, product demonstrations, and consultative sales meetings.
• Understand client challenges and recommend appropriate technology and business solutions that deliver measurable value.
• Prepare proposals, quotations, presentations, business cases, and commercial agreements.
• Lead negotiations and successfully close high-value deals and long-term contracts.
• Collaborate with Product, Delivery, Customer Experience, Recruitment, and Marketing teams to ensure successful onboarding and service delivery.
• Develop strategic partnerships and alliances that create new business opportunities and revenue streams.
• Manage key client accounts and identify opportunities for upselling and cross-selling additional solutions.
• Monitor market trends, industry developments, competitor activities, and emerging technologies to identify growth opportunities.
• Maintain accurate sales forecasts, pipeline reports, customer records, and opportunity tracking through CRM systems.
• Achieve and exceed monthly, quarterly, and annual sales and revenue targets.
• Represent the company at conferences, exhibitions, networking events, business forums, and industry engagements.
• Provide regular business development reports and strategic recommendations to management.

What Do You Need To Succeed In This Role?

• Bachelor's degree in Business Administration, Marketing, Computer Science, Information Technology, Economics, or a related field.
• Minimum of 5–7 years' experience in Technology Sales, Business Development, Enterprise
• Sales, Solution Selling, SaaS Sales, Recruitment Sales, Outsourcing Sales, or related B2B sales roles.
• Proven experience achieving and exceeding revenue targets.
• Demonstrated success in selling technology solutions, digital products, IT services, consulting services, or business solutions.
• Experience managing enterprise accounts and engaging senior decision-makers.
• Experience within a technology company, consulting firm, outsourcing company, or digital services organization is highly desirable.
• Strong business development, sales strategy, and relationship management skills.
• Exceptional presentation, negotiation, and closing abilities.
• Strong understanding of technology solutions, digital transformation, and business process improvement.
• Excellent communication and stakeholder management skills.
• Strong commercial awareness and business acumen.
• Ability to manage complex sales cycles and enterprise-level opportunities.
• Proficiency in CRM systems and sales management tools.
• Excellent account management and client relationship skills.
• Highly self-driven, resilient, and results-oriented.
• Strong analytical, problem-solving, and decision-making abilities.
• Tech-savvy with the ability to quickly understand and communicate technology products and services.
• Ability to work independently while collaborating effectively with cross-functional teams.

go to method of application »

What Are We Looking For?

• Intelligent Innovations Limited is seeking an experienced and customer-focused Customer
• Experience Lead to drive exceptional customer engagement, satisfaction, and retention across our products and services.
• The ideal candidate will be responsible for leading the customer experience function, managing customer support operations, overseeing social media engagement and customer outreach initiatives, and ensuring customers receive an exceptional experience throughout their journey with the company.
• This role requires a strong leader who can build and manage a high-performing team, leverage technology to improve customer interactions, and collaborate effectively across departments.
• The successful candidate must be tech-savvy, customer-centric, data-driven, and passionate about creating meaningful customer relationships.

What Will You Be Doing?

• Lead the overall customer experience strategy to drive customer satisfaction, engagement, retention, and loyalty across all company products and services.
• Manage and oversee customer support operations, ensuring prompt and effective resolution of customer inquiries, complaints, and escalations.
• Build, mentor, coach, and lead a high-performing Customer Experience team while fostering a customer-first culture throughout the organization.
• Develop and implement customer service standards, processes, KPIs, SLAs, and reporting frameworks to improve service delivery and operational efficiency.
• Oversee the organization's social media engagement strategy, ensuring timely responses to customer interactions and consistent brand communication across digital channels.
• Plan and execute customer outreach initiatives, customer education programs, feedback campaigns, surveys, webinars, and community engagement activities.
• Monitor customer satisfaction metrics, customer feedback, and service trends to identify opportunities for continuous improvement.
• Collaborate closely with Product, Marketing, Sales, and Technology teams to ensure
• customer needs and insights influence business decisions and product development.
• Utilize CRM, customer support, and engagement tools to manage customer interactions, generate reports, and optimize customer experience processes.
• Act as the voice of the customer within the organization by advocating for customer needs and driving initiatives that improve the overall customer journey.
• Monitor online reputation, customer sentiment, and social media performance while implementing strategies to strengthen customer relationships and brand perception.
• Prepare regular reports, presentations, and insights on customer experience performance for management review and decision-making.

What Do You Need To Succeed In This Role?

• Bachelor's degree in Business Administration, Marketing, Communications, Customer Service Management, or a related field.
• Minimum of 4–6 years experience in Customer Experience, Customer Success, Customer
• Support, Community Management, or related roles.
• At least 2 years of team leadership or supervisory experience.
• Experience working within a technology-driven organization is highly preferred.
• Strong leadership and people management skills.
• Excellent verbal and written communication skills.
• Exceptional relationship-building and stakeholder management abilities.
• Strong understanding of customer experience principles and customer journey mapping.
• Experience managing social media engagement and customer communities.
• Proficiency in CRM platforms, helpdesk systems, customer engagement tools, and social media management platforms.
• Strong analytical, problem-solving, and decision-making skills.
• Highly organized with excellent project management and time management capabilities.
• Tech-savvy with the ability to quickly adapt to new tools and technologies.
• Professional, proactive, and customer-centric mindset.

What Do We Offer?

• Competitive salary package.
• Professional development and leadership growth opportunities.
• Collaborative and innovative work environment.
• Opportunities to contribute to impactful technology solutions.
• Career advancement opportunities within a growing organization.