Jobs at Greywood Hotels and Apartments

Responsibilities

• Report faulty equipment, and maintenance needs, to the Laundry Supervisor.
• Knowledge on all laundry procedures, including safety procedures and equipment operation.
• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Make sure all clothes are packaged properly with tag numbers and are all in good condition.
• Clean and maintain laundry machines.
• Ensure uniform and personal appearance are clean and professional.
• Speak with others using clear and professional language.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Adherence to quality expectations and standards.

Requirements

• Candidates should possess relevant qualifications.
• 2+ years of experience in a similar position.
• Excellent communication skills.

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Job Description

• Handles guest’s bills and invoices in a good quality service manner.
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and remove dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Management
• Serves food and beverages to guests according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Restaurant Supervisor at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complaints.
• Accomplishes and forwards captain order slip to the kitchen for orders of food and for drinks to the supervisor or efficiently and correctly.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.

Requirements

• Candidates should possess an OND / HND qualification with relevant work experience.

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Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Requirements

• Candidates should possess a minimum of B.Sc / HND qualification.
• Candidates should reside within Ojodu, Ikeja, Agege, Ogba, Alagbole, Akute axis.

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Job Description

• We are seeking a diligent and experienced Housekeeper to join our team. 
• The ideal candidate will be responsible for maintaining cleanliness and organization within our facilities to ensure a comfortable and welcoming environment for our guests/clients/residents.

Job Responsibilities

• Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
• Ensure all rooms are cared for and inspected according to standards.
• Make beds and change linens as required.
• Ensure all cleaning equipment and supplies are stocked and kept in good condition.
• Notify management of any repairs required.
• Handle reasonable guests/clients/residents' requests and inquiries.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.

Requirements

• Candidates should possess an SSCE / GCE / NECO.
• Proven experience as a Housekeeper or similar role.
• Ability to work with little supervision and maintain a high level of performance.
• Customer-oriented and friendly.
• Prioritization and time management skills.
• Working knowledge of cleaning equipment and chemicals.
• Physical stamina and mobility including the ability to lift, push, and pull required equipment.
• Flexibility to work various shifts, including weekends and holidays.
• Candidates should reside within Ojodu, Ikeja, Agege, Ogba, Alagbole, Agege, Iyana Ipajaaxis

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Description 

• Manage and structure the standard of operation of the Kitchen Department, its personnel, stock, supplies, storage, requisitions and inventories as well as the interface with the wait staff and other departments within the hotel.
• Manage the day-to-day operations and activities of the Kitchen within budgeted guidelines andto the highest standards, as well as ensure and preserve excellent levels of internal and external customer service.
• Lead the entire kitchen team in designing/updating exceptional and attractive menus, purchase goods/food supplies and continuously make necessary improvements to suit the dietary needs ofa diversity of customers as approved by upper management.
• Maintain accurate daily and weekly punch details for kitchen staff and process daily sales reports and other reports as may be required or directed by management.
• Maintain a consistent focus on cleanliness throughout the kitchen and stay aware of trends, systems, practices and equipment in kitchen preparation and service in the hotel and restaurant business.
• Plan, forecast, sourcing and execute food orders and provide alternative recipes for customers with special dietary needs. Also check food and beverage supplies, place orders when needed and track and orders deliveries and shipments.
• Coordinate the cooks/kitchen assistants/bartenders/waiters on the preparation, presentation and service of food and meals to always ensure highest quality in service delivery and customer satisfaction.
• Manage, direct, coordinate and train the wait staff through their Team Lead to ensure standardization of menu presentation to guests, servicing of plated meals, bill/payment management and overall excellent customer service outputs.
• Forecasting, planning, sourcing, and ordering food supplies for the kitchen and building positive relationships with food and beverage vendors for maximizing cost effectiveness.
• Events: oversee the catering and servicing of all special events, meetings, etc.
• Review and evaluate the degree of customer satisfaction to recommend operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in the competitive environment requires such changes.

Requirements

• Candidates should possess an HND / B.Sc qualification with relevant 2 years of experience.
• Candidates should reside within the Ojodu, Ogba, Agege, Ikeja, and Iyana Ipaja axis.