Jobs at Future Software Resources Ltd.

Job Descriptions

• We are looking for a fun, driven and focused Web Project Manager with extensive customer service experience to join our team.
• If you are looking for a challenging role with lots of customer interactions, then this role is for you.

Job Responsibilities
The below gives an overview of the Job Description:

• Implementing solution by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to appropriate authority; responding to clients’ concerns; coordinating requirements with clients and 3rd party providers.
• Ensuring that company website and other digital collateral are always up to date.
• Maintaining company CRM and mailing list and updating contents on company website
• Liaising with partners (hosting partners, content development partners, PR partners and any other partners involved in project delivery)
• Managing content updates and updates of customer websites and any other customer infrastructure on a periodic basis.
• Sourcing of images and any other audio-visual content for the client.
• Creating and following up on new leads from all channels
• Creating Proposals and Quotes based on filled client questionnaires or scope of work documents submitted by clients
• Developing lead generation workflow for new accounts
• Establishing and maintaining partnerships with brands that are aligned to our vision and mission.
• Developing a solid and trusting relationship between clients and Futuresoft
• Daily communication with clients via meetings, phone calls, Whatsapp chats or emails
• Relating issues to the Agency Account Manager or MD/CEO to ensure quick resolution of client complaints
• Anticipating account changes and improvements
• Managing communications between clients and internal team
• Managing account team assigned to each client
• Reminding clients of deliverables and ensuring project timelines are met
• Strategic planning to improve client results
• Creating strategies to maximize profit by up-selling or cross-selling
• Periodic reviews of strategy and tweaking and updating of strategies
• Presentation of strategy to Agency Account Manager or MD/CEO as well as to clients
• Content Plan Development
• Project Plan Development
• Keeping of Timesheet

Skills:

• Development Strategy, Negotiation, Customer Relationship Management, New leads, Project Management, Digital marketing, Tech-savvy, Timelines, New leads, Account Management.

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Job Descriptions

• We are looking for a fun, driven and focused and creative Graphic Designer with extensive customer service experience to join our team.
• If you are looking for a challenging role with lots of customer interactions, then this role is for you.

Job Responsibilities
The below gives an overview of the Job Description:

• Produce the design and production for websites, product graphics, web logos, social media graphics and banners, static and rich banner ads, email campaigns, and email templates. While some projects may require directing external resources, the role is expected to be hands-on.
• Translate product positioning, existing research, and offline/online Marketing strategies into effective designs.
• Work with Director of Digital Marketing to translate and create marketing requirements into compelling, appropriate campaigns and designs.
• Manage and produce digital design work, including banner sizing and versioning
• Ensure consistency of brand and creative across digital customer touch points.
• Provide design support to other business lines to create product graphics, logos, identity design, or other similar offline graphics.
• Managing client proposals from typesetting through to design, print and production
• Working with clients, briefing and advising them with regard to design style, format, print production and timescales
• Developing concepts, graphics and layouts for product illustrations, company logos, and websites
• Determining size and arrangement of illustrative material and copy, and font style and size
• Preparing rough drafts of material based on an agreed brief
• Reviewing final layouts and suggesting improvements if required
• Liaising with external printers on a regular basis to ensure deadlines are met and material is printed to the highest quality.
• Other duties as assigned.

Skills:

• Adobe Creative Suite, Photoshop, Creative Concept Design, Creativity skills, Time Management, Typography, Creative Arts, Time-Line Management, Creative Services, Deadline oriented and Interpersonal Communication