Jobs at Food Concepts Plc

Requisition ID: 1906

Job Purpose

• To oversee and manage all accounts payable operations, ensuring accurate, compliant, and timely processing of vendor invoices, franchise receivables, and related financial transactions. 
• The role supports the integrity of financial reporting, internal controls, and strong stakeholder relationships.

Responsibilities
Financial Operations & Transaction Management:

• Oversee the complete end-to-end cycle of invoice processing for supplies to all CR, PX and CB outlets in line with company policies and applicable accounting standards.
• Ensure accurate classification, verification, recording, and posting of all direct supplies for QSR Division.
• Exercise necessary control mechanism to prevent/detect procurement fraud.
• Administer periodic account reconciliation with vendors to guarantee accuracy, reliability, and completeness of account payable balances.
• Facilitate payments by coordinating due invoices with the payment team and supporting reconciliation processes.
• Perform weekly reconciliation of supplies with business managers, escalate noncompliance to appropriate authorities.
• Reconcile general ledger accounts to ageing reports and resolve discrepancies to ensure accurate financial records.

Reporting, Compliance & Control:

• Generate and analyze weekly reports on vendor ageing.
• Provide trend analysis of purchases items to guide decision making
• Support month-end close activities with timely submissions and reconciliations.
• Monitor performance through key metrics such as processing time, exception rates, and report accuracy.
• Ensure compliance with internal control standards, including documentation retention and audit readiness.
• Collaborate with internal and external auditors to provide necessary documentation and support audit findings.

Stakeholder Coordination & Process Improvement:

• Serve as the primary liaison between Finance, procurement, and vendors to resolve billing issues and facilitate communication.
• Maintain strong supplier relationships and address discrepancies or escalations promptly.
• Identify inefficiencies in current workflows and recommend process improvements that enhance productivity and reduce errors.
• Provide regular updates and escalate critical issues to senior finance management when necessary.
• Participate in cross-functional initiatives aimed at improving financial systems and operational efficiency.

Key Performance Indicators

• Timeliness of posting of direct suppliers’ invoices
• Accuracy of weekly reports (vendors’ ageing report)
• Timely closure of monthly purchases and submission of monthly purchases report to inventory team for cost of sales determination.
• Average time per invoice processed.
• Percentage of exceptions/escalations by Operations relating to wrong purchases figures during cost of sales reconciliatiomn
• Percentage of invoice exceptions per audit journals
• Maintenance of good relationship with suppliers

Requirements

• A good first degree in Accounting or Finance
• Membership of ICAN, ACCA, or any other related professional body is an added advantage
• Minimum of 4 -5 years’ experience in accounts payable or finance operations

Knowledge Requirements:

• Knowledge of Basic Bookkeeping and accounting payable principles
• Knowledge of managing accounting figures and financial records 
• Demonstrates data entry skills with a knack for numbers
• Knowledge of accounting software.

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Requisition ID: 1907

Job Purpose

• To lead the accounts receivable function by ensuring the timely and accurate collection of all customer payments, maintaining up-to-date records of receivables, and supporting the financial health of the organisation. 
• The role involves managing credit risk, improving cash flow, and fostering strong relationships with internal and external stakeholders

Responsibilities
Credit Control & Collections Management:

• Develop and implement effective credit policies to minimize bad debt risk and ensure timely collections.
• Ensure timely invoicing of franchisee monthly royalty income and marketing contribution invoices, including communication to franchises and posting on BYD.
• Monitor and manage outstanding invoices, initiating follow-ups and recovery actions as necessary.
• Coordinate with franchisees to resolve payment discrepancies, delays, and disputes in a professional manner.
• Prepare and issue monthly statements, reminders, and demand letters to delinquent accounts.
• Maintain accurate aging reports and ensure periodic reconciliation of receivables with general ledger accounts.
• Identify high-risk accounts and escalate issues to senior management for resolution.

Advance to Suppliers Management:

• Monitor and manage outstanding cash advance, initiating follow-ups and recovery actions as necessary.
• Perform periodic reviews with business partners to identify bottleneck to advance retirements and work with Finance Management to proffer solutions.
• Ensure accurate reporting of advances by ensuring offsetting of matching payable and advance transactions for monthly management account, quarterly reports and Annual Reports.

Financial Reporting & Compliance:

• Oversee the accurate posting of customer receipts, credits, adjustments, and write-offs in the financial system.
• Prepare regular management reports on receivables status, including aging analysis, days sales outstanding (DSO), and collection efficiency.
• Perform periodic (quarterly) impairment assessment of receivables (ECL) in line with IFRS 9 Financial
• Support month-end and year-end closing processes with timely data submission and reconciliations.
• Ensure compliance with internal controls, accounting standards, and audit requirements.
• Collaborate with internal and external auditors during audits to provide necessary documentation and support findings.

Process Improvement & Stakeholder Coordination:

• Work closely with relevant stakeholder to ensure alignment between billing, delivery, and payment processes.
• Serve as a key liaison between Finance and Franchises  to resolve billing issues and improve payment experiences.
• Recommend and implement improvements to streamline invoicing, collections, and reporting workflows.
• Train and supervise junior staff within the accounts receivable team to enhance productivity and accuracy.
• Participate in ERP/system upgrades or enhancements related to accounts receivable modules.

Key Performance Indicators

• Number of invoices processed per day
• Average time per invoice processed
• Percentage of invoice exceptions
• Percentage of overdue receivable
• Customer satisfaction with the billing and payment process
• Compliance with internal controls and procedures

Requirements

• A good first degree in Accounting or Finance
• Membership of ICAN, ACCA, or any other related professional degree is an added advantage
• A minimum of 4-5 years’ experience

Knowledge Requirements:

• Strong knowledge of credit control principles and collections best practices
• Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks, Tally)
• Excellent analytical and numerical skills
• Familiarity with financial reporting systems and GL reconciliation
• Knowledge of tax regulations and invoicing requirements.

Decision Expectations:

• Facilitate the payment of invoices due
• Generate financial statements and reports detailing accounts payable status
• Ensure timely entry of invoices for payment
• Support other accounting functions.

Working Condition:

• Jobholder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work. 
• This role is largely office-based, and requires the job holder to strongly pay attention to detail. 
• Like other accounting positions, it involves a lot of papers and documents. Job role holder needs to have a well-organized system to match the right documents to the right files and payments. 
• Additionally, prioritizing payments based on due dates, amounts and the relationship with the payee is important.

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Requisition ID: 1908

Job Purpose

• We are currently seeking a highly skilled and experienced SAP Enterprise Manager to lead our SAP Business Enterprise team.
• This role requires deep expertise in SAP modules and a proven track record of delivering complex SAP projects that align with business objectives. 
• The Manager will work closely with business stakeholders, IT teams, and external partners to ensure that SAP Business By Design solutions are scalable, efficient, and support the organization's growth.

Responsibilities
Lead and Manage SAP Business ByDesign Projects and other business solutions:

• Oversee the planning, implementation, and execution of SAP Business ByDesign projects.
• Ensure that project deliverables are met on time and within budget.
• Provide guidance and support to project teams, ensuring effective collaboration and adherence to project management best practices.

Client Relationship Management

• Establish and maintain strong relationships with in-house customers (the system end users).
• Act as a trusted advisor and understand their business requirements.
• Ensure users’ satisfaction by delivering high-quality solutions and addressing any concerns or issues promptly.

Team Leadership and Development

• Lead a team of SAP Business ByDesign Admin and Support Officers, providing coaching, mentorship, and guidance.
• Conduct regular performance evaluations and identify training needs to enhance the team's capabilities.

Data Analytics and Report Development

• Develop complex custom Data source and reports as required by the end-users to effectively deliver in their respective functionalities.
• Analyze business performance as required by departments and units through KPIs and dashboards.

Project Financial Management

• Monitor project budgets, resource allocation, and overall project profitability.
• Collaborate with the finance department to ensure accurate project cost tracking and financial report.
• Identify potential risks and issues that may impact project timelines or budgets and proactively implement mitigation strategies.

Stakeholder Communication

• Effectively communicate project status, milestones, and risks to key stakeholders, including senior management, end-users, and project teams.
• Prepare and deliver presentations, status reports, and other project-related documentation.

Continuous Improvement and Innovation

• Drive continuous improvement initiatives to optimize SAP Business ByDesign implementation methodologies, tools, and processes.
• Identify opportunities for innovation and automation to enhance project efficiency and end-users’ satisfaction.

Solution Design and Architecture:

• Evaluate system functionalities, propose enhancements, and recommend best practices for process improvement
• Stay updated with the latest SAP Business ByDesign trends and developments.

Key Performance Indicators

• Incident Resolution/ Response Time
• Mean Time to Resolution (MTTR)
• Process Control & Compliance Score
• Number of Security Incidents Detected and Resolved
• User Satisfaction Score (IT Services)
• Policy and SOP Coverage/Implementation
• Employee Training Coverage
• Change Success Rate

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of progressive in managing and driving the successful implementation and optimization of SAP Business ByDesign, a cloudbased ERP solution and other related ERP Solutions, with at least 2 years in a supervisory or managerial capacity. Proven track record in implementing, leading incident response efforts, and managing enterprise- level IT operations in a fast-paced environment.

Certifications:

• SAP Certifications (MM, WM, ByDesign Implementation Consultant).
• Project Management
• SAP Analytics Cloud

Knowledge Requirements:
Technical and Functional Knowledge:

• Extensive experience (5+ years) in SAP Business ByDesign implementation, support management.
• Business process review and management.
• Application integration Management
• Knowledge of SAP Cloud Application Studio

Project Management:

• In-depth knowledge of Project management.

Data Management:

• Advance knowledge of SAP Analytics Cloud
• Advance knowledge of Data Administration Management.
• Data models and Scripting
• In-depth knowledge of Power BI

Working Condition:

• Jobholders typically work 40 hours per week, Monday to Friday, although there may be weekend or extended hours.

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Requisition ID: 1201

Job Purpose

• To provide training and educational support to new and existing employees.
• Ultimately, the role involves supporting the HR team to prepare, monitor, evaluate and document training activities in the company

Responsibilities
Training & Development:

• Align training programs to Food Concepts’ training objectives and short, medium- and long-term goals
• Align and ensure adaptation to Food Concepts’ management style, culture and core values
• Use various techniques to heighten the level of training performance
• Assess and recognise training needs for new and existing staff
• Develop and coordinate induction programs for new staff
• Coordinate graduate programs/OMEGA programs
• Ensure the availability of trained and certified employees in assigned stores
• Support the assigned store to achieve Operational excellence
• Design and apply assessment tools to measure training effectiveness
• Track and report on training outcomes
• Provide feedback to training participants and management
• Evaluate and make recommendations on training material and methodology
• Establish and maintain relationships with external training suppliers
• Manage and maintain in-house training facilities and equipment
• Ensure all Health and Safety standards are delivered and met
• Drive and encourage participation in various training programs
• Drive operational excellence in assigned stores
• Any other responsibilities that may be assigned from time to time by the Line Manager

Compliance:

• Responsible for modelling and acting in accordance with the company's guiding principles
• Ensure adequate compliance with all company policies, internal control processes and approved processes

Key Performance Indicators

• Achieve the target of signed-off Omega/ Graduate Trainees
• Achieve a number of signed-off Skills Trainers in assigned stores
• Achieve the crown coverage target in assigned stores
• Training Audit vs % target in assigned stores
• Achieve the number of training stores vs the number of assigned stores

Requirements

• A good first degree in Education, Business or Finance or any relevant field
• Training-related certification is essential.
• Minimum of 2 years’ experience in a similar role

Knowledge Requirements:

• Knowledge of technical trainings, online learning modules and technical course materials
• Basic knowledge of administrative tasks i.e. monitoring costs, setting up systems and equipment
• Demonstrates good communication and research skills
• Demonstrates enthusiasm for lifelong learning
• Working knowledge of the Microsoft Office suite. i.e Excel, Word and PowerPoint

Working Conditions:

• You are to work as a full-time employee. 
• Official hours of work will be determined by the dynamics of the business. 
• This includes Shift work ROTA, which can be either AM shift or Swing Shift, or PM shift. Your weekly.

Grade
Level 4