SAP Enterprise Manager at Food Concepts Plc

Requisition ID: 1908

Job Purpose

• We are currently seeking a highly skilled and experienced SAP Enterprise Manager to lead our SAP Business Enterprise team.
• This role requires deep expertise in SAP modules and a proven track record of delivering complex SAP projects that align with business objectives. 
• The Manager will work closely with business stakeholders, IT teams, and external partners to ensure that SAP Business By Design solutions are scalable, efficient, and support the organization's growth.

Responsibilities
Lead and Manage SAP Business ByDesign Projects and other business solutions:

• Oversee the planning, implementation, and execution of SAP Business ByDesign projects.
• Ensure that project deliverables are met on time and within budget.
• Provide guidance and support to project teams, ensuring effective collaboration and adherence to project management best practices.

Client Relationship Management

• Establish and maintain strong relationships with in-house customers (the system end users).
• Act as a trusted advisor and understand their business requirements.
• Ensure users’ satisfaction by delivering high-quality solutions and addressing any concerns or issues promptly.

Team Leadership and Development

• Lead a team of SAP Business ByDesign Admin and Support Officers, providing coaching, mentorship, and guidance.
• Conduct regular performance evaluations and identify training needs to enhance the team's capabilities.

Data Analytics and Report Development

• Develop complex custom Data source and reports as required by the end-users to effectively deliver in their respective functionalities.
• Analyze business performance as required by departments and units through KPIs and dashboards.

Project Financial Management

• Monitor project budgets, resource allocation, and overall project profitability.
• Collaborate with the finance department to ensure accurate project cost tracking and financial report.
• Identify potential risks and issues that may impact project timelines or budgets and proactively implement mitigation strategies.

Stakeholder Communication

• Effectively communicate project status, milestones, and risks to key stakeholders, including senior management, end-users, and project teams.
• Prepare and deliver presentations, status reports, and other project-related documentation.

Continuous Improvement and Innovation

• Drive continuous improvement initiatives to optimize SAP Business ByDesign implementation methodologies, tools, and processes.
• Identify opportunities for innovation and automation to enhance project efficiency and end-users’ satisfaction.

Solution Design and Architecture:

• Evaluate system functionalities, propose enhancements, and recommend best practices for process improvement
• Stay updated with the latest SAP Business ByDesign trends and developments.

Key Performance Indicators

• Incident Resolution/ Response Time
• Mean Time to Resolution (MTTR)
• Process Control & Compliance Score
• Number of Security Incidents Detected and Resolved
• User Satisfaction Score (IT Services)
• Policy and SOP Coverage/Implementation
• Employee Training Coverage
• Change Success Rate

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of progressive in managing and driving the successful implementation and optimization of SAP Business ByDesign, a cloudbased ERP solution and other related ERP Solutions, with at least 2 years in a supervisory or managerial capacity. Proven track record in implementing, leading incident response efforts, and managing enterprise- level IT operations in a fast-paced environment.

Certifications:

• SAP Certifications (MM, WM, ByDesign Implementation Consultant).
• Project Management
• SAP Analytics Cloud

Knowledge Requirements:
Technical and Functional Knowledge:

• Extensive experience (5+ years) in SAP Business ByDesign implementation, support management.
• Business process review and management.
• Application integration Management
• Knowledge of SAP Cloud Application Studio

Project Management:

• In-depth knowledge of Project management.

Data Management:

• Advance knowledge of SAP Analytics Cloud
• Advance knowledge of Data Administration Management.
• Data models and Scripting
• In-depth knowledge of Power BI

Working Condition:

• Jobholders typically work 40 hours per week, Monday to Friday, although there may be weekend or extended hours.