Jobs at Focal Point Cleaners

ob Description

• Ability to read and write 100%
• Ability to note and identify issues with a garment/item when brought into the laundry.
• Recording keeping of customers' information
• Follow the right and proper procedure for tagging
• Work cordially with other units

Requirements

• Candidates should possess an SSCE / GCE / NECO or OND with 0-2 years of experience.
• Must have an eye for details
• Must be good in spelling, reading, and writing
• Must be patient
• Must be hardworking and committed.
• Must be willing to obey and follow directives.

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Job Responsibilites

• Welcome customers with a cheerful face upon entrance
• Attend to customers professionally
• Receive/makecalls and send messages
• Good communication skilss
• Imput all customers information and details on the system correctly without error
• Ensure to proffer a timely resolution to customers complaintin a professional manner
• Interface closely with other department to ensure the company business needs are met, as well as Customer needs.
• Entering all online documents as at when due
• Coolecting and analysing customer's feedback
• Processing billing
• Ensuring complete customer satisfaction
• Be the face and image of the company.

Requirements

• Candidates should possess a HND / BSc qualification with 1+ years relevant work experience.
• Must have good communications skill both oral and written
• Must be computer literate
• Must be a female
• Must be detail oriented
• Must be an active listener
• Must be able to multitask
• Must be patient
• Ability to show empathy
• Must be friendly.