Jobs at FOAK Business Solutions Limited

Position Overview

• We are seeking a results-oriented and experienced General Manager to oversee the daily operations and strategic growth of our water treatment company located in Lagos, Nigeria.
• The General Manager will be responsible for managing all aspects of the business, including operations, business development, client relations, financial management, and team leadership.

Key Responsibilities
Strategic Leadership:

• Develop and implement the company’s long-term vision, mission, and growth strategies.
• Identify and pursue new business opportunities in water treatment services, products, and solutions.
• Establish and maintain strong relationships with clients, suppliers, and regulatory agencies.

Operational Management:

• Oversee daily operations, ensuring the delivery of high-quality water treatment solutions.
• Manage equipment procurement, maintenance schedules, and inventory levels to ensure efficiency.
• Ensure compliance with environmental, safety, and industry regulations. Team Leadership:
• Recruit, train, and manage a team of professionals, including engineers, technicians, and administrative staff.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Conduct regular performance reviews and provide mentorship to enhance team productivity.

Financial Management:

• Prepare and manage annual budgets, forecasts, and financial reports.
• Monitor profitability, reduce costs, and ensure optimal resource allocation.
• Collaborate with the accounts personnel/external accountants to ensure accurate billing, invoicing, and financial planning.

Client Relationship Management:

• Maintain and strengthen relationships with existing clients while developing new customer accounts.
• Address client concerns and ensure satisfaction with the company’s products and services.
• Represent the company at industry events, conferences, and networking opportunities.

Marketing and Business Development:

• Collaborate with the marketing team to develop promotional campaigns and branding strategies.
• Lead efforts to expand market presence and introduce new water treatment products and services.
• Monitor industry trends and adapt strategies to maintain a competitive edge.

Key Roles the General Manager Will Take On:

• Operational Leader: Oversee all aspects of the company’s day-to-day operations to ensure efficiency and excellence.
• Team Builder: Recruit, develop, and manage a capable and motivated workforce.
• Financial Controller: Maintain financial health by optimizing budgets and improving profitability.
• Business Strategist: Drive innovation, market expansion, and sustainable growth.
• Compliance Manager: Ensure the company operates in compliance with environmental, health, and industry standards.

Qualifications and Skills Educational Background

• Bachelor’s Degree in Engineering, Environmental Science, Business Administration, or a related field.
• Professional certifications in water treatment or project management are an advantage.

Experience:

• At least 5 years of experience in a management role, preferably in the water treatment or environmental services industry.
• Proven track record of successfully leading teams and managing operations in a fast-paced environment.

Key Skills:

• Leadership and Team Management: Strong ability to inspire, guide, and develop high-performing teams.
• Strategic Thinking and Problem-Solving: Capability to create and execute long-term plans while addressing challenges proactively.
• Financial Acumen: Expertise in budgeting, cost control, and financial decision-making.
• Technical Knowledge: Familiarity with water treatment technologies, systems, and regulatory standards.
• Communication and Negotiation: Strong verbal and written communication skills for interacting with clients, staff, and stakeholders.
• Business Development: Proven ability to identify opportunities, build relationships, and expand market share.

Compensation and Benefits

• Competitive salary based on experience.
• Performance-based bonuses.
• Health insurance and other benefits.
• Opportunities for professional development.

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About the Role

• As a Water Treatment Engineer, you will play a key role in the design, development, and oversight of water and wastewater treatment systems. 
• This role involves applying engineering principles to improve water quality, ensuring compliance with environmental regulations, and contributing to sustainable water resource management. 
• You will collaborate with multidisciplinary teams to deliver effective and efficient treatment solutions that support public health and environmental protection.

Water Treatment Engineer Requirements
Education:

• A Bachelor's Degree in Civil, Water Resources, Environmental, or Chemical Engineering from an accredited institution.

Experience:

• Relevant experience in water and wastewater engineering, preferably in designing and constructing treatment systems.

License:

• A Professional Engineer (PE) license is an added advantage.

Skills:

• Strong project management skills, excellent written and verbal communication skills, and the ability to work independently and as part of a team. 
• You should also have a genuine knowledge and interest in the water industry and environmental issues.

Software proficiency:

• Proficiency in engineering software, such as AutoCAD, hydraulic modeling software, and data analysis tools.

Environmental regulations:

• Familiarity with environmental regulations and water and wastewater treatment facility permit requirements.

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Job Summary

• Our client is seeking for a dedicated and hands-on Assistant Water Treatment Technician. 
• This role will support the installation, maintenance, and repair of water treatment systems for residential, commercial, and industrial clients.

Responsibilities

• Assist in the installation, servicing, and maintenance of water treatment systems including filtration units, reverse osmosis systems, softeners, UV systems, and chemical dosing units.
• Help conduct site inspections, water sampling, and testing under the supervision of senior technicians.
• Support the setup and calibration of pumps, valves, flow meters, and control panels.
• Assist in the loading and replacement of filtration media and other consumables.
• Maintain accurate records of work carried out, system readings, and customer feedback.
• Follow safety procedures and use appropriate personal protective equipment (PPE) during site visits.- Provide on-site support for emergency maintenance and service calls.
• Assist in ensuring compliance with environmental and health regulations.
• Help educate clients on basic system operations and maintenance practices.

Requirements

• OND or Technical Diploma in Mechanical, Electrical, or Environmental Engineering or a related field.
• 1 - 2 years of hands-on experience in water treatment or a technical field (internship or technician assistant roles).
• Basic understanding of water treatment processes, plumbing, or electrical systems is an advantage.
• Physically fit and able to lift equipment or work in confined spaces when required.
• Willingness to travel within Nigeria for project assignments.- Strong teamwork and communication skills.
• Must be proactive, teachable, and detail-oriented.

Benefits

• Competitive salary: Opportunity for technical training and growth within the company
• Exposure to innovative water treatment technologies
• A supportive and impact-driven work environment.

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Job Description

• The Customer & Operations Support Officer will serve as a key link between the company, its customers, and its partners. 
• This role involves handling customer enquiries, coordinating internal and external communication, providing administrative support, and ensuring seamless day-to-day operations.
• Coordinate deliveries, service appointments, and field team assignments as needed.
• Assist in preparing quotes, invoices, and service reports in collaboration with relevant departments.

Key Responsibilities
Customer & Client Support:

• Receive, document, and respond to customer enquiries via phone, email, or in-person.
• Follow up with customers regarding feedback, requests, and complaints, ensuring satisfactory resolution.
• Provide accurate information to customers by liaising with the appropriate departments.
• Maintain a professional and courteous approach to client interactions.

Operations & Coordination:

• Liaise with suppliers, vendors, and trade partners for timely procurement, logistics, and support services.
• Support in-house sales by assisting walk-in customers with product inquiries, processing purchases, and maintaining accurate records of inventory and transactions for items sold within the office.

Administrative Support:

• Carry out clerical tasks such as filing, document preparation, data entry, and record management.
• Run official errands as required (e.g. banking, document dispatch, purchases).
• Support management in daily tasks and handle other assigned duties.

Requirements

• Minimum of OND / HND / B.Sc Degree in Business Administration, Social Sciences, or a related field.
• 1 - 3 years experience in a similar administrative or customer-facing role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Good organizational and multitasking abilities.
• Must be dependable, proactive, and able to work with minimal supervision.

Preferred Skills & Attributes:

• Experience in the water treatment or technical services industry is an advantage.
• Familiarity with customer relationship management (CRM) tools.
• A valid driver's license or ability to commute easily for errands.

Working Conditions

• Full-time position based in Lagos.
• Some field work or errands may be required.
• Monday to Friday, 8am - 5pm (occasional weekend work depending on assignments)