Jobs at FMR AGENCY

Job Summary

• We are seeking a creative, strategic, and results-driven Social Media Manager to manage and grow our brand’s presence across social media platforms.
• The ideal candidate will be responsible for developing social media strategies, managing online communities, driving engagement, and increasing brand visibility across digital channels.

Key Responsibilities

• Develop and implement effective social media strategies aligned with business objectives.
• Manage the company’s social media accounts and online communities.
• Plan and maintain social media calendars and posting schedules.
• Monitor social media trends, conversations, and platform updates.
• Drive audience growth, engagement, and brand visibility.
• Manage audience interactions, comments, messages, and online reputation professionally.
• Plan and execute social media campaigns and promotions.
• Monitor and analyze social media performance and prepare regular reports.
• Track competitors and identify opportunities for improved social media positioning.
• Collaborate with the content and creative teams to ensure consistent brand messaging.
• Stay updated on social media trends, algorithms, tools, and best practices.

Requirements

• Minimum of 3 years’ experience as a Social Media Manager or in a similar role.
• Strong understanding of major social media platforms and digital marketing.
• Experience managing business social media accounts and online communities.
• Strong knowledge of social media analytics and reporting.
• Excellent communication, copywriting, and organizational skills.
• Creative thinker with a strong understanding of audience engagement.
• Proficiency in Meta Business Suite, Canva, and social media analytics tools is an added advantage.
• Ability to manage multiple platforms, projects, and deadlines.

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Job Summary

• We are seeking a professional, courteous, and customer-focused Receptionist to join our serviced apartment team.
• The Receptionist will serve as the primary point of contact for guests and will be responsible for providing a warm and professional guest experience while supporting the smooth day-to-day operation of the apartment.
• The ideal candidate should demonstrate excellent customer service, communication skills, discretion, integrity, and professionalism at all times.

Key Responsibilities
Guest Reception & Customer Service:

• Welcome and attend to guests in a friendly and professional manner.
• Assist guests with enquiries regarding rooms, facilities, services, and apartment policies.
• Provide relevant information about the local area when required.
• Respond promptly and professionally to guest requests, concerns, and complaints.
• Escalate serious complaints or operational issues to management.
• Maintain appropriate professional boundaries when interacting with guests.

Reservations & Enquiries:

• Receive and respond to booking enquiries via telephone, WhatsApp, email, and other approved booking channels.
• Provide accurate information regarding room availability, rates, facilities, and services.
• Accurately record new reservations in the designated booking system or register.
• Confirm bookings and payments in line with company procedures.
• Monitor expected arrivals, departures, extensions, and cancellations.
• Immediately communicate booking conflicts or unusual requests to management.

Check-In & Check-Out:

• Conduct guest check-ins and check-outs according to established procedures.
• Verify required guest identification and registration information.
• Confirm payments, deposits, and outstanding balances where applicable.
• Issue and receive room keys/access cards appropriately.
• Coordinate with housekeeping to confirm room readiness before guest arrival.
• Ensure guest records are accurately updated following check-in and check-out.

Payments & Record Keeping:

• Receive and properly record authorised guest payments.
• Issue receipts or payment confirmations according to company procedures.
• Maintain accurate records of payments, deposits, and outstanding balances.
• Ensure cash and payment records are properly reconciled and handed over.
• Immediately report payment discrepancies or suspicious transactions to management.

Communication & Coordination:

• Communicate guest requests promptly to housekeeping, maintenance, security, and management.
• Follow up to ensure guest issues are properly resolved.
• Maintain clear communication during shift handovers.
• Record unresolved matters for the incoming receptionist or management.
• Immediately notify management of emergencies, security concerns, or serious guest incidents.

Front Desk Administration:

• Maintain accurate guest, reservation, and visitor records.
• Answer telephone calls and respond to official messages professionally.
• Keep the reception area clean, organised, and presentable.
• Prepare basic daily occupancy, arrival/departure, and payment reports when required.
• Maintain strict confidentiality of guest and company information.
• Perform other reasonable front-office administrative duties assigned by management.

Requirements

• Possess a Bachelor's Degree with previous experience as a Receptionist, Front Desk Officer, Guest Relations Officer, or in a similar hospitality role.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Professional appearance, attitude, and manner.
• Good computer skills and ability to use basic office and booking systems.
• Comfortable handling WhatsApp, telephone, email, and other communication channels.
• Strong attention to detail and record-keeping ability.
• Honest, discreet, reliable, and trustworthy.
• Ability to remain calm and professional when handling difficult guests or complaints.
• Candidates with serviced apartment, hotel, or hospitality experience will be highly considered.

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Description

• We are seeking an experienced and results-driven General Manager to oversee the overall operations of our PVC pipes manufacturing factory .
• The ideal candidate must have solid, hands-on experience working in a PVC pipes manufacturing factory, with strong knowledge of factory operations, production processes, people management, quality control, and operational efficiency.
• The successful candidate will be responsible for ensuring smooth day-to-day factory operations, achieving production targets, maintaining quality standards, controlling operational costs, and driving overall business performance.

Key Responsibilities

• Oversee the day-to-day operations of the PVC pipe manufacturing factory.
• Manage and coordinate production, maintenance, quality control, warehouse, procurement, and other factory-related activities.
• Develop and monitor production plans to ensure production targets are consistently achieved.
• Ensure efficient operation and utilisation of production machinery and equipment.
• Monitor production processes to minimise downtime, waste, defects, and production losses.
• Ensure PVC pipes produced meet required quality and industry standards.
• Supervise and manage factory staff, supervisors, production teams, and other operational personnel.
• Set performance targets and monitor the productivity and performance of factory teams.
• Identify operational challenges and implement practical solutions to improve efficiency.
• Work closely with procurement and warehouse teams to ensure adequate availability of raw materials and other production inputs.
• Monitor inventory levels and ensure proper management of raw materials and finished products.
• Oversee preventive maintenance and ensure machinery breakdowns are addressed promptly.
• Ensure strict compliance with factory safety procedures and operational policies.
• Monitor production costs and identify opportunities to reduce unnecessary expenses.
• Prepare and present regular reports on production, operational performance, challenges, and recommendations to management.
• Ensure proper documentation and reporting of factory activities.
• Develop and implement systems that improve productivity, efficiency, accountability, and profitability.
• Coordinate with sales and management teams to ensure production aligns with business demand.
• Ensure the factory maintains a clean, organised, safe, and productive working environment.
• Handle other operational responsibilities as assigned by management.

Requirements

• Proven experience working in a PVC pipes manufacturing factory is essential.
• Strong hands-on experience in factory/manufacturing operations.
• Minimum of 4–8 years of relevant experience, with significant experience in a managerial or supervisory capacity.
• Strong knowledge of PVC pipe production processes, machinery, and factory operations.
• Demonstrated ability to manage production teams and achieve operational targets.
• Strong understanding of quality control, production planning, maintenance, inventory, and cost management.
• Excellent leadership, problem-solving, and decision-making skills.
• Strong organisational and communication skills.
• Ability to work under pressure and manage a fast-paced manufacturing environment.
• Strong understanding of workplace health, safety, and operational standards.
• Candidates with relevant qualifications in Engineering, Manufacturing, Operations Management, or a related field will be

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Job Summary

• We are seeking an experienced, competent and responsible Forklift operator to join our warehouse team in Lagos Island.
• The successful candidate will be responsible for the safe and efficient movement, loading, unloading, and stacking of cartons, clothing materials, and other warehouse items while adhering to all safety and operational procedures.

Key Responsibilities

• Operate forklifts safely to load, unload, move, and stack cartons, clothing materials, and other warehouse items.
• Transport goods efficiently between receiving, storage, picking, and dispatch areas.
• Arrange and stack goods appropriately in designated warehouse locations.
• Assist with loading and offloading trucks when required.
• Conduct pre-operation forklift inspections and promptly report faults or maintenance issues.
• Follow all warehouse safety procedures, forklift operating guidelines, and company policies.
• Handle merchandise carefully to prevent damage during movement and storage.
• Maintain accurate awareness of goods being moved and their designated locations.
• Keep the warehouse and work areas clean, organised, and free from hazards.
• Work closely with warehouse and logistics personnel to support smooth daily operations.
• Perform other warehouse-related duties as assigned by the supervisor.

Requirements

• 2 – 3 years of proven experience as a forklift operator.
• Valid forklift operating certification / license where applicable.
• Good knowledge of warehouse safety practices and forklift operations.
• Ability to safely handle and move warehouse goods of varying sizes and weights.
• Physically fit, attentive, reliable, and safety-conscious.
• Good communication and organisational skills.
• Ability to work effectively as part of a team.