Jobs at Estrada International Staffing Solutions

Job Objectives

• Our client is seeking a professional and personable Front Desk Officer to join our team. As the first point of contact for our clients and visitors, the Front Desk Officer plays a crucial role in creating a positive and welcoming experience. This role is preferably for a female candidate who embodies professionalism, excellent communication skills, and a customer-centric approach.

Principal Duties / Responsibilities

• Greet Visitors: Welcome clients, visitors, and guests with a warm and friendly demeanor. Provide assistance, directions, and information as needed to ensure a positive and memorable experience.
• Answer Inquiries: Respond to phone calls, emails, and inquiries from clients, vendors, and other stakeholders in a timely and professional manner. Provide accurate information and direct inquiries to the appropriate person or department as needed.
• Appointment Scheduling: Manage the scheduling of appointments, meetings, and conference rooms using electronic calendar systems. Coordinate with team members to ensure smooth and efficient scheduling and utilization of meeting spaces.
• Administrative Support: Provide administrative support to various departments as needed, including data entry, filing, photocopying, and scanning documents. Assist with the preparation and distribution of correspondence, reports, and presentations.
• Visitor Management: Register and sign in visitors, issue visitor badges, and maintain visitor logs in compliance with security and confidentiality protocols. Monitor visitor access and ensure adherence to company policies and procedures.
• Office Maintenance: Maintain a clean, organized, and professional front desk area. Monitor and replenish office supplies, including stationery, brochures, and promotional materials. Coordinate with facilities management to address any maintenance or repair needs.
• Security Procedures: Enforce security procedures and protocols to safeguard the premises and protect company assets. Monitor security cameras and access control systems, and report any suspicious activities or incidents to appropriate personnel.
• Client Relations: Build and maintain positive relationships with clients and stakeholders by providing exceptional customer service and support. Handle client inquiries and requests with professionalism, courtesy, and efficiency.

Job Requirements

• Must be a Female
• Bachelor's degree, OND or HND in Business Administration, Office Management, or related field preferred.
• Proven experience in a receptionist, front desk officer, or administrative support role, preferably in the security services industry.
• Excellent verbal and written communication skills, with a professional and courteous demeanor.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) and familiarity with office equipment.
• Ability to maintain confidentiality and handle sensitive information with discretion and integrity.
• Customer-focused mindset with a commitment to delivering exceptional service to clients and visitors.
• Flexibility to adapt to changing priorities and work occasional evenings or weekends as needed.
• Knowledge of security protocols and procedures is advantageous but not required.

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Job Objectives

• Are you passionate about sales and driven by the desire to help others protect what matters most?
• We're seeking motivated and customer-focused Sales Advisors to join our team. As a Sales Advisor, you'll be at the forefront of promoting our insurance products, providing personalized guidance, and assisting clients in making informed decisions to meet their insurance needs.

Principal Duties / Responsibilities

• Client Engagement: Initiate contact with potential clients and engage in meaningful conversations to understand their requirements and financial objectives.
• Product Knowledge: Develop a thorough understanding of our company’s products and services, including coverage options, policy features, and benefits.
• Consultative Selling: Take a consultative approach to sales by conducting needs assessments and offering tailored business solutions that address the specific needs and concerns of each client.
• Relationship Building: Build and maintain strong relationships with clients through regular communication, follow-ups, and proactive outreach efforts.
• Lead Generation: Generate leads through various channels, including referrals, networking events, cold calling, and digital prospecting methods.
• Sales Presentations: Deliver compelling sales presentations and demonstrations to showcase the value proposition of
• our insurance products and persuade clients to make informed purchasing decisions.
• Sales Closure: Close sales by effectively handling objections, negotiating terms, and guiding clients through the application and enrollment process.
• Compliance: Ensure compliance with regulatory requirements and internal policies and procedures governing sales and customer interactions.

Job Requirements

• Educational Background: Minimum of National Certificate of Education (NCE) or equivalent qualification.
• Sales Experience: Previous experience in sales or customer service roles preferred.
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex

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Responsibilities

• Develop and execute sales strategies to meet or exceed sales targets for residential and commercial properties.
• Lead, coach, and mentor the sales team to ensure high performance, motivation, and accountability.
• Recruit, train, and onboard new sales agents and provide ongoing training and development opportunities.
• Conduct market research and analysis to identify new business opportunities, trends, and competitor activities.
• Build and maintain strong relationships with clients, investors, developers, and other stakeholders.
• Collaborate with marketing and advertising teams to create effective promotional campaigns and marketing materials.
• Monitor sales performance, analyze sales data, and generate sales reports for management review.
• Negotiate and close sales deals, contracts, and agreements with clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting the real estate market.
• Represent the company at industry events, conferences, and networking opportunities to promote brand visibility and expand the client base.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field. MBA or real estate license is a plus.
• Minimum of [5] years of experience in real estate sales, with a proven track record of meeting or exceeding sales targets.
• Strong leadership, coaching, and team-building skills.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in using CRM software and other sales tools.
• Knowledge of real estate market trends, regulations, and best practices.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
• Strong customer focus and commitment to delivering exceptional service.

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Job Summary

• The Finance Officer will be responsible for managing the financial activities of the Microfinance Bank, including financial reporting, budgeting, and compliance
• The ideal candidate will have a strong background in finance and accounting, excellent analytical skills, and a thorough understanding of microfinance banking operations.

Key Responsibilities
Financial Reporting:

• Prepare and maintain accurate financial statements and reports in compliance with regulatory requirements and internal policies.
• Conduct bank reconciliations and ensure all financial transactions are properly recorded and reconciled.
• Prepare and present financial reports to management and stakeholders, highlighting key financial metrics and performance indicators.

Budgeting and Forecasting:

• Develop and manage the annual budgeting process, including the preparation of budgets, forecasts, and financial projections.
• Monitor budget performance and analyze variances, providing recommendations for corrective actions.

Regulatory Compliance:

• Ensure compliance with all relevant financial regulations, including those set by the Central Bank and other regulatory bodies.
• Prepare and submit regulatory reports and filings in a timely manner.

Treasury Management:

• Manage the bank’s liquidity, cash flow, and investment strategies to ensure optimal financial stability and profitability.
• Oversee treasury operations, including cash management, investments, and financial risk management.

Internal Controls and Audit:

• Implement and maintain robust internal controls to safeguard the bank’s assets and ensure the accuracy of financial records.
• Coordinate with internal and external auditors to facilitate audits and ensure the timely resolution of audit findings.

Financial Analysis:

• Conduct financial analysis to support strategic decision-making, including profitability analysis, cost management, and financial performance evaluation.
• Provide financial insights and recommendations to senior management to drive business growth and operational efficiency.

Qualifications

• Bachelor's Degree in Finance, Accounting, Economics, or related field. Professional certifications (e.g., ACCA, CPA, CFA) are a plus.
• 5 years of experience in finance, accounting, or related roles within the microfinance or banking sector.
• Strong knowledge of financial regulations and compliance requirements for microfinance institutions.
• Proficiency in financial management software and MS Office Suite (Excel, Word, PowerPoint).
• Excellent analytical, problem-solving, and decision-making skills.
• Strong organizational and time management abilities.
• Effective communication and interpersonal skills.