Jobs at Equinix Nigeria

Job Summary

• Oversees the team to complete their projects and is responsible for ensuring that standards are followed.

Responsibilities
People Management:

• Provides management through workload distribution and guidance to others who are driving delivery of day-to-day projects

Planning:

• Is responsible for ensuring standards are in place and followed by the team. Is responsible for planning team growth requirements

Stakeholder Management:

• Encourages and asks for feedback on the team or individuals
• Is an escalation point to resolve stakeholder issues within the team

Communications:

• Is able to advise on communication requirements and improves the team's communications standards

Risk Management;

• Supports the team on the resolution of escalated issues

Project/Program Delivery;

• Oversees the team to successfully complete their projects on time, within budget, quality and scope Resource Management (people, finances etc.)
• Ensures the team is managing against the KPIs
• Provides recommendations on resource needs

Qualifications

• Minimum of 7 years' relevant experience is required
• Bachelor's degree preferred
• Candidates with PMP certification would be at an advantage.

Skills And Competencies:

• Must have experience managing a team
• Must have experience managing the end-end of a project life cycle.

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Job Summary

• Manages team of supervisors in own business area, overseeing team development and training, managing budgets and assigning and prioritizing workflow.

Responsibilities

• Team Leadership: Manages team of supervisors within own business area, providing overall leadership to everyone on supervisors' teams; works with other managers to get things rolled out between teams (e.g., new system enhancements and system deployments)
• Training: Oversees team development to ensure team is functional; trains supervisors or others in own area of expertise (e.g., training on systems, products and processes).
• Process Development / Management: Leads cross-functional process design (e.g., end-to-end fulfillment and support processes), partnering with mid level technical professional team members within own and other teams and integrating information about Equinix as a business to improve processes/products being offered.
• Operational Support: Oversees overall impact, analyzing both positive and negative business impact of processes and making recommendations to senior management around potential direction based on analysis (e.g., analysis of key performance indicators, internal incident reports, daily performance reporting)
• Budgeting / Financial Management: Oversees overall budget entire team (and sub-teams within), maintaining, tracking and reporting results to senior leadership.
• Project / Program Leadership: Provides overarching project direction, understanding interdependencies and prioritizing projects (from a tactical perspective) across teams.
• Technical Skill Application: Assigns and directs supervisors to assist team members with technical work, as needed.

Qualifications

• Bachelor`s Degree with proven years of experience
• Operations or Process Improvement.

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Job ID:  JR-150191

Job Summary

• Acquires job skills to resolve routine tasks requiring limited judgement. Focus is on routine tasks, using limited judgement of standard operating procedures. Supports the overall team.

Responsibilities
Facility / Infrastructure Maintenance:

• Performs basic preventative maintenance checks on-site to non-critical facility components
• Performs basic repairs and maintenance to non-critical facility components
• Monitors the Building Monitoring System (BMS) by following standard operating procedures; works under close supervision in responding to basic alarms
• Normally receives detailed instructions on all work; works under close supervision

Vendor Support:

• Coordinates with vendors on standard operating procedures

Site Administration & Incident Support:

• Supports basic site logs for permits, such as: Maintenance Operation Protocol (MOPs) and scripts

Work Orders & Additional Projects:

• Completes basic routine work order facility requests under supervision
• Assists in routine incident management requests

Collaboration:

• Provides assistance to departments during routine maintenance activities
• Provides basic assistance to more senior staff on infrastructure projects; may shadow projects for learning

Qualifications

• Typically requires a high school diploma and proven year of equivalent work experience.

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Job ID: JR-153271

Job Summary

• Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team.

Responsibilities
Queue Management / Reporting:

• Reviews work order requests in the queue and responds to semi-routine work orders by adhering to commitment times
• Escalates and expedites orders to appropriate teams upon standard operating procedures; supervision needed on the escalation of non-standard  procedure escalation requests
• Ensures adherence to commit times within standard operating procedures
• Maintains detailed written records of all work activity
• Updates local asset databases and other systems

Installations:

• Rack and stack semi-routine customer equipment tickets.Supports intra-cage infrastructure installations by following the standard operating procedures of semi-routine customer installs, which may include: fiber trays, ladder racks, customer equipment and cabinets; semi-basic cage installs for mesh and overhead cable trays; and, performs tape changes and standard operating back-up changes

Cross-Connect:

• Supports semi-routine datacenter standard operating cross-connect work order requests (installs, terminations, modifications, and testing)
• Ensures the standard operating procedures are followed on cable management of: coax, fiber, twisted pair copper, and semi-routine intra-building cross connects
• Learns to install 'across' connect circuits (switched, multiplexed, etc.), under supervision

Testing / Troubleshooting:

• Supports semi-routine standard operating testing and  standard operating installations of customer assets
• Supports standard operating procedures of layer 1 cross-connect certification testing
• May learn non-standard operating testing, such as: layer 2 and layer 3 testing, under supervision

Stakeholder Partnership:

• Supports the operations and security personnel team for breaks or other activities, when necessary
• Supports standard operating procedural tasks provides back-up assistance to team members when necessary

Customer Management:

• Supports customer satisfaction with timely adherence to following semi-routine execution order requirements
• Delivers a high level of service and an excellent customer experience when interfacing with customers
• Provides support with time expectations on new deployments and existing alterations, by following   standard operating procedure guidelines
• Supports customers on-site by through access control and escorting services

Projects:

• Supports fulfillment of projects that follow standard operating procedures; if projects deviate from standard procedures, then works under supervision
• Supports vendors on projects
• Supports physical customer audits

Training:

• Completes all assigned training in a timely manner
• May provide support to new hires

Qualifications

• Typically requires a high school diploma and proven years of equivalent work experience.

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Job ID: JR-151565

Responsibilities

• Perform daily system monitoring, verifying the availability and efficiency of all server infrastructure resources and application systems, reviewing system and application logs, and verifying completion of scheduled jobs.
• Primarily provides support to the IPNGN virtual infrastructure.
• Apply OS/Hypervisor/Firmware/applications patches and upgrades as demanded, and upgrade administrative tools and utilities.
• Perform ongoing system performance tuning, infrastructure hardware upgrades ( CPU, memory and storage infrastructure), and resource optimization as required.
• Perform monthly Infrastructure and application performance reporting to support capacity planning.
• Troubleshoot and resolve operating system and application related issues.
• Research and recommend innovative, and where possible, automated approaches for system administration tasks.
• Perform Server Hardening in line with server security best practices.
• Application servers review and deployment

Qualifications

• 3-5 years' relevant experience
• B.Sc.Degree in Computer Science or Computer Engineering
• CCNA, REDHAT, WINDOWS, VMWARE certifications

Skills & Competences:

• Linux and windows servers administration skills required
• Working knowledge of the Linux Kernel
• Database Administration experience
• Experience supporting Vmware vSphere environment
• Networking experience will be an added advantage
• Automation experience will be an added advantage (shell scripting, Ansible)
• Practical knowledge of DNS architecture, engineering, deployment and security
• Knowledge/ Experience working with Network monitoring tools and systems is an added advantage.

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Job ID: JR-151565

Job Summary

• Performs routine tests that support deployment readiness decision.

Responsibilities
Troubleshooting:

• Participates in the development of troubleshooting guides within a limited scope

Network Design;

• Supports translation of high level architectural designs into platform configurations ; support developing methods of procedure that implement the design changes in the network platforms

Commissioning/ Installations:

• Assists in creating engineering deployment packages (EDPs), including rack elevation drawings, space and power requirements, cable run lists, and any other site-specific documentation
• Completes documentation for use by Operations (EDPs, configurations, and training guides)

Testing & Validation:

• Supports developing and executing software test plans and procedures
• Supports hands-on tests to validate proof of concepts, network design, network deployment, and introduction of services and features

Vendor Management:

• System Integration & Testing
• Assists with the creation of new and innovative test strategies for tests in laboratory and field testing environments
• Develops scripts that are the basis for test automation and incorporated into a test automation framework
• Training

Qualifications

• 1-3 years' experience required
• Bachelor's in Electrical Engineering, Electronics, Computer Engineering or related field preferred.

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Job ID: JR-152950
Location: Lekki, Lagos

Job Summary

• Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations.
• Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team.

Responsibilities
Facility / Infrastructure Maintenance:

• Performs moderately difficult preventative and corrective maintenance checks on-site to facility components.
• Performs moderately difficult repairs, maintenance, installations and on-site inspections to facility systems. Supports energy efficiency measures.
• Monitors the Building Monitoring System (BMS) and resolves moderately difficult alarm issues issues that require judgement in resolving while following standard operating procedures.
• Operates and maintains plumbing, fire suppression, and safety systems.
• Operates critical infrastructures under the supervision of more senior technical staff.
• Normally receives little instruction on daily work, general instructions on newly introduced assignments.

Vendor Support:

• Supports the work approval process for service providers on moderately difficult maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out. Ensures vendor maintenance activities are carried out as per Equinix's standard operating procedures.
• In cooperation with vendors, supports modifications to technical files for plants and equipment ensuring files and builds are up-to-date.

Site Administration & Incident Support:

• Performs moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts.
• Identifies Single Points of Failure (SPOFs) and makes recommendations.
• Responds to all moderately difficult on-site incidents, including failures, problems and delays.
• Uses substantial understanding in following operating procedures to support on-site administration. 

Work Orders & Additional Projects:

• Completes routine work requests and circuit installations.
• Troubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime.
• Makes minor changes to mechanical, electrical and specialized systems, as directed.
• Carries out infrastructure projects.

Collaboration:

• Collaborates with others to resolve moderately difficult facility incidents.
• Effectively collaborates within the department; may mentor team members on general maintenance activities.
• Provides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipment.
• May recommend infrastructure projects.

Requirements

• Typically requires a high school Diploma and 2-4 years of equivalent work experience.