Jobs at Domeo Resources International (DRI)

Main Function

• The Head of Centre is responsible for the overall management and strategic direction of the edu-play centre.
• This includes ensuring the delivery of high-quality programs, maintaining a safe and nurturing environment for children, managing staff, and driving revenue generation through enrollments and partnerships.
• The role requires strong leadership, financial acumen, and a passion for early childhood education.

Direct Reports:

• Caregivers
• Business Developers
• Content Creator and Social Media Manager
• All Administrative Staff

Role Responsibilities
Centre Management and Operations:

• Oversee the daily operations of the centre, ensuring all programs run smoothly and efficiently.
• Ensure the centre complies with all safety, licensing, and regulatory requirements.
• Manage the centre’s resources, including equipment, supplies, and facilities, to maintain a high standard of quality.

Revenue Generation and Financial Management:

• Develop and execute strategies to increase enrolment and maximize occupancy rates.
• Identify new revenue opportunities, including special programs, workshops, and holiday camps.
• Collaborate with the Business Developers to establish and nurture partnerships with schools, community organizations, and other stakeholders.
• Monitor and manage the centre’s budget, ensuring profitability and cost efficiency.
• Prepare basic financial reports, track revenue performance, and recommend adjustments to meet financial targets.

Staff Leadership and Development:

• Supervise staff, ensuring they deliver exceptional care and education.
• Conduct regular performance reviews, provide feedback, and address any performance issues.
• Foster a collaborative and inclusive workplace culture that promotes teamwork and innovation.
• Organize regular staff meetings to align on goals, share updates, and address challenges.

Program Development and Quality Assurance:

• Design and implement engaging and age-appropriate educational and recreational programs.
• Evaluate the effectiveness of programs, incorporating feedback from parents and staff.
• Ensure all activities align with the centre’s mission and values.

Parent and Community Engagement:

• Build strong relationships with parents, acting as the primary point of contact for inquiries and feedback.
• Organize parent engagement activities, including open houses and workshops.
• Represent the centre at community events to increase visibility and attract new clients.

Marketing and Branding:

• Work with the Content Creator and Social Media Manager to design and execute marketing campaigns
• Ensure consistent branding and messaging across all promotional materials.
• Monitor market trends and competitor activities to inform marketing strategies.

Risk Management and Problem-Solving:

• Identify and mitigate risks to ensure the safety and well-being of children and staff.
• Resolve conflicts and address complaints from parents or staff professionally and effectively.

Qualifications
Education and Certifications:

• Bachelor’s degree in Early Childhood Education, Business Administration, or a related field
• A Master’s degree is an advantage

Experience:

• Minimum of 6 years in a leadership role within the education or childcare industry.
• Proven track record in revenue generation, budget management, and team leadership.

Skills:
Leadership and Management:

• Strong ability to inspire and lead a diverse team.
• Excellent decision-making and problem-solving skills.

Revenue and Business Acumen:

• Skilled in developing and implementing revenue-generating strategies.
• Strong financial management and budget oversight abilities.

Communication and Interpersonal Skills:

• Excellent verbal and written communication skills.
• Ability to build trust and rapport with parents, staff, and stakeholders.

Operational Expertise:

• Exceptional organizational and multitasking abilities.
• Knowledge of regulatory and licensing requirements for childcare centres.

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Main Function

• The Business Manager will oversee the daily operations of the Airbnb apartment business, ensuring its profitability, guest satisfaction, and smooth execution of all operational activities.
• This role requires a strategic thinker with strong organizational skills to manage staff, optimize resources, and grow the business.

Role Responsibilities
Strategic Management:

• Develop and implement business strategies to maximize revenue and occupancy.
• Monitor market trends and competitor performance to identify opportunities for growth.
• Work with the CEO to set short- and long-term goals for the business.

Operations Management:

• Oversee daily operations, including check-ins, check-outs, and guest communication.
• Ensure all properties meet the highest standards of cleanliness, maintenance, and safety.
• Coordinate property repairs, upgrades, and preventive maintenance with contractors contractors.

Financial Oversight:

• Manage budgets, monitor expenses, and prepare financial reports.
• Track and analyze revenue streams, including bookings, cancellations, and additional services.
• Ensure accurate record-keeping for tax and regulatory compliance.

Staff Management:

• Oversee the daily activities of all team members, including the Hygiene Officer, Chef, Security and Maintenance Personnel.
• Provide clear direction and allocate tasks to ensure efficient operations and conduct regular check-ins with staff to address challenges and maintain high performance.
• Serve as the primary point of contact for addressing employee concerns and resolving conflicts.

Guest Experience:

• Ensure exceptional guest service by promptly addressing inquiries and resolving complaints.
• Monitor guest feedback on platforms like Airbnb and implement improvements.
• Create memorable experiences by curating personalized services and offerings.

Marketing and Branding:

• Manage online listings and ensure accurate property descriptions and appealing visuals.
• Collaborate with marketing professionals to increase brand visibility and bookings.
• Develop promotional campaigns to attract guests during peak and off-peak seasons.

Competencies / Skills

• Bachelor’s Degree in Business Management, Hospitality, or a related field.
• Minimum of 5 years in business management, hospitality, or related roles.
• Experience managing short-term rental properties is an advantage.
• Behavioural Qualities/Other Competences
• Strong leadership and team management abilities.
• Excellent communication and customer service skills.
• Proficiency in property management software and Microsoft Office Suite.
• Financial acumen and problem-solving capabilities.

Personal Attributes:

• High level of integrity and professionalism.
• Attention to detail and strong organizational skills.
• Ability to work under pressure in a fast-paced environment.

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Main Function

• The Business Developer is responsible for driving revenue growth, increasing enrolment, and establishing strategic partnerships for the edu-play centre. This includes identifying new opportunities, developing marketing strategies, and building relationships with parents, schools, and community organizations.

Role Responsibilities
Client Acquisition and Retention:

• Identify and target potential clients, such as parents, schools, and corporate partners, to increase enrolment.
• Build and maintain long-term relationships with key stakeholders to drive referrals and repeat business.
• Develop and execute strategies to retain existing clients and encourage loyalty

Market Research and Strategy Development:

• Conduct market research to identify trends, competitor activities, and opportunities for growth.
• Analyze customer needs and preferences to tailor the centre’s services and offerings.
• Develop marketing campaigns and promotional strategies to boost visibility and engagement.

Partnership and Community Engagement:

• Identify and negotiate partnerships with schools, organizations, and businesses to promote the centre’s programs.
• Represent the centre at networking events, exhibitions, and community initiatives to increase brand visibility.
• Organize and participate in open houses, workshops, and special events to attract prospective clients.

Sales and Reporting:

• Develop and manage a sales pipeline to track leads and conversion rates.
• Prepare reports on business development activities, revenue performance, and market insights.
• Collaborate with the Content Creator and Social Media Manager to design impactful marketing content.

Qualifications
Education and Certifications:

• Bachelor’s Degree in Business Administration, Marketing, or a related field.

Experience:

• 4 years experience in a business development, sales, or marketing role.
• Experience in the education or childcare industry is an advantage.

Skills:
Business Acumen:

• Strong understanding of sales strategies, revenue generation, and market positioning.

Communication and Networking:

• Excellent negotiation, presentation, and relationship-building skills.

Marketing Expertise:

• Proficiency in developing and executing marketing strategies and campaigns.

Personal Attributes:

• Goal-oriented, innovative, and self-motivated.
• Ability to work independently and as part of a team.

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Main Function

• The Social Media Manager and Content Creator will be responsible for building a strong online presence for the edu-play centre, driving engagement with current and prospective clients, and enhancing the centre’s brand visibility. This includes creating high-quality content, managing social media platforms, and executing effective digital marketing campaigns.

Role Responsibilities
Content Creation:

• Develop creative and engaging content, including graphics, photos, videos etc. to promote the centre’s services, programs, and events.
• Brainstorm and execute innovative content ideas tailored to the target audience of parents and caregivers.
• Create high-quality, child-friendly content showcasing the centre’s activities, educational offerings, and environment.
• Develop a consistent visual and written brand identity across all platforms.

Social Media Management:

• Manage the centre’s social media accounts on platforms such as Instagram, Facebook, Twitter, TikTok etc.
• Schedule posts, stories, and other updates to maintain an active and engaging presence online.
• Monitor social media engagement metrics such as likes, comments, shares, and direct messages, and respond promptly to inquiries.
• Engage with followers to build a loyal online community and increase brand awareness.

Digital Marketing and Strategy:

• Develop and execute social media and content strategies to align with the centre’s marketing objectives.
• Plan and manage advertising campaigns to boost visibility and drive enrolment.
• Utilize analytics tools to track and report on the performance of campaigns and posts, identifying areas for improvement.
• Research trends in the childcare and education industry to create relevant and compelling content.

Reputation Management:

• Monitor online reviews and feedback, addressing concerns and maintaining a positive brand image.
• Ensure all content complies with the centre’s values and branding guidelines.

Qualifications
Education and Certifications:

• Bachelor’s Degree in Marketing, Communications, Media, or a related field.
• Certification in digital marketing or social media management is an advantage.

Experience:

• Minimum of 3 years experience in social media management, content creation, or digital marketing.
• Experience in the childcare, education, or hospitality industry is a plus.

Skills:
Technical Proficiency:

• Proficient in social media platforms (Instagram, Facebook, Twitter, TikTok).
• Skilled in graphic design and video editing tools such as Canva, Adobe Creative Suite, or CapCut.
• Familiarity with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms (e.g., Google Analytics).

Creative Skills:

• Strong visual storytelling and copywriting abilities.
• Excellent understanding of trends in digital content and design.

Marketing Expertise:

• Knowledge of social media advertising and audience targeting techniques.
• Ability to create and implement data-driven digital marketing strategies.

Personal Attributes:

• Highly organized, detail-oriented, and able to manage multiple projects.
• Excellent communication and interpersonal skills.
• Adaptable and innovative, with a passion for engaging audiences online.