Jobs at Crescent MFB

Job Summary

• The IT Officer will provide technical support, maintain banking applications, oversee system security, and support digital infrastructure for optimal operations.

Key Responsibilities

• Manage core banking application and troubleshoot system issues.
• Maintain network connectivity and user accounts.
• Ensure data backups, cybersecurity compliance, and IT documentation.
• Support digital banking channels and hardware maintenance.
• Liaise with vendors for system updates and repairs.

Requirements

• HND / B.Sc in Computer Science, Information Technology, or related field.
• 1 – 3 years experience in IT support (financial services preferred).
• Familiarity with core banking software, networking, and system administration.

Skills:

• Strong problem-solving
• Good communication
• Knowledge of IT security
• Ability to work under pressure.

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Job Summary

• The Loan Management Officer will oversee the loan cycle from disbursement to full recovery, ensuring portfolio health and minimal default rates.

Key Responsibilities

• Track loan performance and ensure timely repayment.
• Maintain accurate portfolio records and generate daily/weekly reports.
• Follow up on overdue accounts and support recovery actions.
• Reconcile loan accounts and resolve discrepancies.
• Work closely with credit officers and internal audit.

Requirements

• HND/BSc in any numerate discipline.
• 1–2 years relevant experience in microfinance loan management.
• Good understanding of loan systems and reconciliation.

Skills:

• Attention to detail
• Good interpersonal communication
• Strong record-keeping skills.

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Job Summary

• The Account Officer will drive business growth through customer acquisition, loan mobilization, deposit mobilization, and market engagement.
• The ideal candidate must be sales-oriented with strong relationship-building capabilities.

Key Responsibilities

• Source and onboard new customers for savings, current accounts, and loans.
• Conduct market research and identify new business opportunities.
• Maintain relationships with existing customers to ensure retention.
• Meet assigned deposit and loan targets.
• Support product campaigns and promotional activities.

Requirements

• HND/BSc in any business-related field.
• 1–3 years experience in sales/marketing (microfinance experience is a plus).
• Proven ability to meet targets.

Skills:

• Strong persuasion and negotiation skills
• Good presentation and communication
• Goal-oriented and self-motivated.

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Job Summary

• The Auxiliary Staff will support administrative, operational, and maintenance activities to ensure smooth daily operations.

Key Responsibilities

• Support front desk, operations, or administrative duties as assigned.
• Maintain cleanliness and organization of office environment.
• Run official errands and assist with basic clerical tasks.
• Provide general support to departments when needed.

Requirements

• SSCE / OND or equivalent.
• 0–2 years relevant experience.
• Ability to multitask and follow instructions.

Skills:

• Good communication
• Reliability and punctuality
• Organisation skills.

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Job Summary

• The Compliance Officer ensures the Bank operates in accordance with regulatory requirements and internal policies.
• The role involves monitoring, reporting, and implementation of compliance frameworks.

Key Responsibilities

• Monitor regulatory guidelines including CBN, NDIC, EFCC, NFIU, and AML/CFT requirements.
• Conduct periodic compliance checks and prepare reports.
• Track suspicious transactions and ensure KYC accuracy.
• Support policy implementation and staff compliance training.

Requirements

• HND qualification / B.Sc Degree in Law, Accounting, Banking & Finance, or a related field.
• 1 - 3 years experience in compliance or internal control.
• Understanding of microfinance regulations.

Skills:

• High integrity.
• Risk assessment.
• Strong documentation and reporting.

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Job Description

• The Credit Officer will manage credit assessment, loan processing, risk evaluation, and portfolio monitoring to ensure quality loan disbursement and recovery.

Responsibilities

• Conduct credit analysis and assess customer loan applications.
• Visit and verify customers’ businesses and collateral.
• Prepare credit reports and recommendations for approval.
• Monitor loan repayment and support recovery efforts.
• Ensure compliance with credit policies and CBN lending guidelines.

Requirements

• HND / BSc in Accounting, Finance, Economics, or related field.
• 1 – 3 years experience in credit and loan management.
• Strong analytical and documentation skills.

Skills:

• Good knowledge of micro-lending
• Risk assessment skills
• Strong communication and reporting.

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Job Summary

• The Customer Service Officer (CSO) will enhance customer experience by managing inquiries, complaints, and account-related requests.
• The role involves frontline engagement and coordination with multiple departments.

Key Responsibilities

• Open new accounts and guide customers through required documentation.
• Resolve inquiries and complaints promptly and professionally.
• Manage customer identity updates, BVN issues, and card requests.
• Promote bank products and educate customers on digital channels.
• Maintain accurate service logs and escalate unresolved issues.

Requirements

• HND / BSc Degree in any related field.
• 1 - 3 years experience in customer-facing roles (banking experience preferred).
• Good knowledge of banking operations and services.

Skills:

• Strong communication and interpersonal skills
• Problem-solving ability
• Customer-centric mindset
• Ability to multitask.

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Job Summary

• The Teller will serve as the first point of contact for customers, handling cash transactions with accuracy, speed, and professionalism.
• The ideal candidate must demonstrate excellent customer service, strong numerical skills, and adherence to internal control processes.

Key Responsibilities

• Process deposits, withdrawals, transfers, and other over-the-counter transactions.
• Verify cash amounts, validate cheques, and detect counterfeit currency.
• Maintain accurate daily cash balance and ensure timely vault replenishment.
• Provide prompt responses to customer inquiries and escalate issues when necessary.
• Ensure compliance with CBN regulations and internal operational policies.

Requirements

• HND qualification / B.Sc Degree in Banking & Finance, Accounting, or related discipline.
• 0 - 2 years experience in cash handling or teller operations (fresh graduates may apply).
• Strong numeracy, integrity, and attention to detail.

Skills:

• Excellent customer service.
• Good communication skills.
• Accuracy and time management.
• Proficiency in basic banking applications.

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Job Summary

• The Audit Officer will evaluate internal controls, ensure compliance, and minimize risks by conducting periodic reviews of operations and financial activities.

Key Responsibilities

• Conduct branch and departmental audits.
• Review financial transactions and ensure compliance.
• Report discrepancies and recommend corrective actions.
• Support fraud investigation and internal control improvements.

Requirements

• Candidates should possess an HND / B.Sc in Accounting, Finance, or related field with 1–3 years audit experience (microfinance preferred).
• Strong analytical skills
• High attention to detail
• Good reporting and communication.