Jobs at Class Suites Hotels & Apartments

Responsibilities

• Clean and tidy guest rooms and common areas according to established hotel standards
• Change bed linens, replace towels, and restock amenities
• Vacuum, sweep, mop, and dust guest rooms and public spaces
• Ensure the proper use and care of cleaning equipment and supplies
• Report any maintenance issues or damages in guest rooms to the appropriate department
• Collaborate with front desk and maintenance staff to coordinate guest requests and room turnovers
• Maintain a friendly and professional demeanor when interacting with guests
• Follow health and safety protocols, including proper handling of cleaning chemicals
• Uphold privacy and security standards for guests and their belongings
• Assist in deep cleaning tasks and special projects as needed.

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Responsibilties

• Service Delivery:Serving food and beverages promptly, attending to guest needs during the meal, and clearing tables (pre-bussing).
• Operations & Cleanliness:Setting up tables with linens and cutlery, cleaning dining areas, and adhering to health and safety regulations.
• Financial Transactions:Preparing checks, processing cash or credit card payments, and handling transactions accurately.
• Upselling:Recommending daily specials, appetizers, or wine to enhance the guest experience and increase sales
• Customer Service:Greeting guests warmly, seating them, presenting menus, and answering questions about ingredients or wine pairings.
• Order Management:Accurately taking food and beverage orders and conveying them to the kitchen/bar staff using.