Jobs at Chrisvirgy Homes

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests, collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-
• furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Requirements and Skills

• Degree in hotel management is a plus.
• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills

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Responsibilities

• Maintaining physical and digital personnel records like employment contracts and PTO requests
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Gather payroll data like bank accounts and working days
• Publish and remove job ads
• Schedule job interviews and contact candidates as needed
• Prepare reports and presentations on HR-related metrics like total number of hires by department
• Develop training and onboarding material
• Respond to employees’ questions about benefits (for example, number of vacation days they’re eligible for)

Requirements and Skills

• BSc in Human Resources Management or relevant field is an added advantage
• Work experience as an HR & Admin Officer, HR Administrative Assistant or similar role
• Familiarity with Human Resources Information Systems (HRIS)
• Basic knowledge of labor legislation
• Experience using spreadsheets
• Organizational skills
• Good verbal and written communication skills

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Key Responsibilities

• Inventory Management: Assisting with stock rotation, checking expiration dates, and informing of low stock levels.
• Assisting Cooks: Supporting chefs during meal preparation, such as fetching ingredients, stirring sauces, and plating dishes.
• Maintaining Workstations: Ensuring workstations are clean, organized, and well-stocked for efficient workflow.
• Following Safety & Hygiene: Adhering to food safety and hygiene standards to maintain a safe cooking environment.
• Assisting with Deliveries: Helping unload and store food supplies, ensuring proper storage and organization.
• Food Preparation: Assisting chefs and cooks with tasks like washing, chopping, peeling, and cutting ingredients.
• Cleaning & Organization: Maintaining cleanliness and hygiene in the kitchen, including washing dishes, sanitizing surfaces, and organizing utensils.

Skills & Qualifications

• Physical Stamina: Ability to perform physically demanding tasks in a fast-paced environment.
• Teamwork: Ability to work effectively with other kitchen staff.
• Hygiene Awareness: Understanding and adhering to food safety and hygiene standards.
• Basic Cooking Skills: Ability to perform basic food preparation tasks like chopping and peeling.
• Organizational Skills: Ability to maintain a clean and organized workspace.
• Communication Skills: Ability to understand and follow instructions from chefs and supervisors.