Jobs at Branch International

Job Overview

• Branch began its journey in Kenya in 2015 and has seen rapid adoption and growth.
• We are looking for talented Machine Learning Engineers to join us and be part of this journey.
• You will work closely with other Engineers, Product Managers, and Data Scientists to develop, improve, and deploy machine learning models and to solve other optimization problems. We make extensive use of machine learning in our credit product, where it is used (among other things) for underwriting and loan servicing decisions.
• We are also actively exploring other applications of Machine Learning in some of our newer products, with the ultimate goal of improving the user experience.
• Machine Learning sits at the intersection of a number of different disciplines: Computer Science, Statistics, Operations Research, Data Science, and others.
• At Branch, we fundamentally believe that in order for Machine Learning to be impactful, it needs to be closely embedded into the rest of the product development and software engineering process, which is why we emphasize the importance of software engineering skills and experience for this role.
• As a company, we are passionate about our customers, fearless in the face of barriers, and driven by data.
• As an engineering team, we value bottom-up innovation and decentralized decision-making.
• We believe the best ideas can come from anyone in the company, and we are working hard to create an environment where everyone feels empowered to propose solutions to the challenges we face.
• We are looking for individuals who thrive in a fast-moving, innovative, and customer-focused setting.

How you will make an impact

• Credit Decisions: Core to our business is understanding and building signals from unstructured and structured data to identify good borrowers.
• Customer Service: Using machine learning and NLP, automate customer service interactions and provide context to our customer service team.
• Fraud Prevention: Identify patterns of fraudulent behavior and build models to detect and prevent these behaviors.
• Teamwork: Bring your experience to bear on the technical direction and abilities of the team, and work cross-functionally with policy and product teams as we improve processes and break new ground.

Qualifications

• 4+ years of experience building software in a production environment. Startup or early-stage team experience is preferred.
• Excellent software engineering and programming skills, especially Python and SQL.
• A diverse range of data skills, including experimentation, statistics, and machine learning, has used these skills to inform business decisions.
• An understanding of cloud computing infrastructure and data pipelines.
• Self-motivation: You teach yourself new skills. You take the initiative to solve problems before they arise. You roll up your sleeves and get stuff done.
• Team motivation: You listen to others, speak your mind, and ask the right questions. You are a great collaborator and teacher.
• The drive to make a positive impact on customers' lives.

Benefits of Joining

• Work in a mission-driven, fast-paced and entrepreneurial environment
• Competitive salary and equity package
• A collaborative and flat company culture
• Where we work:
  • Hybrid, with the option to remote occasionally
• Fully paid life and health insurance benefit with Axa Mansard (Platinum plan)
• 28 days of annual leave, 30 days of sick leave and 7 days of bereavement leave
• Fully paid parental leave - 6 months maternity leave and 3 months paternity leave
• $500 Annual professional development budget 
• Pension benefit
• Monthly WFH stipend alongside a one-time home office set-up budget
• Team meals and social events (Hybrid for now)
• Flexible working hours
• Opportunity to work and interact with a global team.

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Here are some things you'll do

• Build out backend functionality for existing and new product lines such as Credit, Wallet, Bill Pay, and others.
• Integrate with various third-party systems, including payment systems, identity providers, and messaging platforms.
• Scale our backend services and pipelines to ever-growing levels of traffic and complexity.
• Help build flexible and easy-to-use tools used by our operations teams to handle customer inquiries and other business processes.

Minimum Requirements

• You have strong experience (4+ years) in building backend software for web-based or mobile products.
• You are an excellent collaborator and communicator. You listen to others and seek to understand, but aren’t afraid to speak your mind and debate respectfully when you disagree. 
• You are excited by the prospect of working in a distributed team and company with teammates from all over the world.

Preferred Requirements:

• You have a solid foundation in computer science fundamentals, distributed systems, data storage, and agile development methodologies.
• You are pragmatic and combine a strong understanding of technology and product needs to find the best solution for a problem.
• You are highly entrepreneurial and thrive in taking ownership of your own impact. You proactively identify problems and propose solutions.

Benefits of Joining

• Work in a mission-driven, global, fast-paced and entrepreneurial environment
• Competitive salary and equity package.
• A collaborative and flat company culture.
• Remote first, with the option to work in-person occasionally
• Fully paid life and health insurance benefit with Axa Mansard (Platinum plan)
• Work-life balance is not a myth, we offer a generous paid leave policy comprising; 28 days annual leave, 30 days sick leave, bereavement leave 
• Fully paid parental leave - 6 months maternity and 3 months paternity leave
• Pension Benefit 
• Monthly WFH stipend alongside a one time home office set-up budget
• We believe learning should never stop and so we provide a $500 stipend annually towards learning and development irrespective of role, title or tenure
• Discretionary trips to our offices across the globe, with global travel medical insurance 
• Team meals and social events (Hybrid for now)
• Flexible working hours
• Opportunity to work and interact with a global team.

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Job Overview

• We are expanding our product portfolio and user base in all our markets including Nigeria, and are more than ever dependent on reliable products and services to achieve our goals.
• We are looking for talented interns to join us and be part of this journey.
• As an ML engineering intern, you will work closely with experienced engineers at Branch and significantly contribute to our products and code base for 4-6 months.
• You will brainstorm, design, code, debug, and ship features serving our millions of customers while picking up skills necessary for your career.

Responsibilities

• Build out functionality for existing and new product lines and platforms such as credit, customer success, fraud, etc.
• Integrate and work with various third-party systems, including Taktile, credit bureaus, and AWS.

Qualifications

• Experience building ML applications that are more than just toy projects. Applications that have real users or an open-source project would be a great plus.
• You have a solid foundation in computer science fundamentals, ML systems, and data storage.
• Know your way through various flavours of Unix and commonly used command line utilities.
• Proficiency with at least one mainstream language like Python, Ruby, Java, etc.
• You are highly entrepreneurial.
• You take the initiative to solve problems before they arise.
• You’ve started and/or contributed to projects you’re passionate about.
• You are a great collaborator and communicator.
• You know that startups are a team sport.
• You listen to others, speak your mind, and ask the right questions.
• You are excited by the prospect of working in a distributed team and company, working with teammates from all over the world, and learning.

Benefits of Joining

• Be part of a mission-driven, fast-paced, entrepreneurial environment fostering innovation and impact.
• Receive a competitive salary and monthly stipend, reflecting your value and contributions.
• Thrive in a collaborative, flat company culture that encourages open communication and idea-sharing.
• Enjoy the flexibility of a remote-first work setup, with opportunities for occasional in-person collaboration.
• Benefit from fully paid health insurance to support your well-being.
• Enjoy team meals and social events, both virtual and in-person, to connect and bond with colleagues.

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Eligibility Requirements

• A degree from a recognised higher institution.
• Completion of NYSC.
• No more than one year of post-NYSC experience.
• Strong interest in customer service and problem-solving.
• Excellent communication skills and a willingness to learn.

What to expect in the hiring process:

• A simple test (Typing speed and Excel)
• A technical interview with the Talent Acquisition and Customer Success teams.

Benefits of Joining

• Be part of a mission-driven, fast-paced, entrepreneurial environment fostering innovation and impact.
• Receive a competitive salary and monthly stipend, reflecting your value and contributions.
• Thrive in a collaborative, flat company culture that encourages open communication and idea-sharing.
• Enjoy the flexibility of a remote-first work setup, with opportunities for occasional in-person collaboration.
• Benefit from fully paid health insurance to support your well-being.
• Enjoy team meals and social events, both virtual and in-person, to connect and bond with colleagues.