Salon / Retail Manager at Kinky Apothecary

Nigeria's pioneer one-stop natural hair company, Kinky Apothecary, is expanding rapidly! We are looking for driven, ambitious self-starters to join our team as we continue in our mission to disrupt conformity and change the traditional narrative of beauty in the industry.

We initially launched 15 years ago as a purely retail platform (Nigeria’s first natural hair company, in fact!) and in our quest to shatter Eurocentric beauty standards, we restructured and rebranded in 2020 to adopt a science and data-driven approach to democratising the haircare industry.

We’re building the beauty brand of the future - a new standard in understanding, caring for and celebrating hair, rooted in African culture. We are currently hiring managers to run our new Lekki space.

We are looking for a Salon + Retail Manager for our new store + salon in Lekki, Lagos.

Your responsibilities will include, but are not limited to:

• Managing the day-to-day operations in the salon and analyzing results
• Managing salon staff + timetables
• Managing the salon booking process + ensuring client satisfaction
• Aiding in developing new structures and processes 


• Assisting in executing KA sales + marketing strategy 

• Liaising + networking with a range of stakeholders: senior management, suppliers, colleagues + partner organisations,
• In summary, the main aim of the role is to ensure the smooth running of our salon, addressing/troubleshooting problems as they arise, managing staff and effectively communicating store activities to the Founder and other senior management.
• We are looking for someone with the following non-negotiable characteristics:
• Previous experience managing a salon or retail team (we will follow up on references)
• A “people person” – someone who can get on with junior staff, senior management and customers alike
• A problem solver who doesn’t just burden management with issues, but can think through and present potential solutions
• A team player who truly wants to see the business succeed
• Demonstrable professionalism and ambition, with an extremely strong work ethic
• The ability to think on your feet without requiring constant instructions or validation
• Excellent communication skills (both spoken and written)
• Strong organizational, people + time management skills, with the ability to multi-task
• Attention to detail
• Self-discipline, a strong work ethic + trustworthiness

The thirst to keep learning

THIS IS A FULL-TIME, IN-PERSON POSITION*

5 Days/Week based in Lekki. Some Sunday afternoon shifts required