Job Vacancies at Standard Chartered Bank Nigeria

Ref No: 2100031910
Location: Lagos
Job: Operations
Schedule: Full-time
Employee Status: Permanent

The Role Responsibilities

• To provide operational excellence and project management support for the Head of Financial Markets, Nigeria as well as the Regional COO team. This includes the implementation and ongoing maintenance of the Operational Risk Framework (ORF), governance and conduct.
• Assistance is also provided to Treasury-Markets and CMPS as per the Memorandum of Understanding signed between the business units

Strategy:

• Be aware of and understand the wider CIB business, economic and market environment in which the Group operates.
• Be aware of and understand the Group’s business strategy for Financial Markets and understand its implications on operational risk
• Proactively engage with FM COO teams and other support/control functions that service the FM Business

Business:

• Promote awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role
• Assist in the delivery of the management agenda – drive initiatives designed to improve financial performance, operational efficiency, and risk
• Represent the business when interacting with the support functions.
• Support the business in advisory capacity for business initiatives and requests’
• Recommend and drive continuous improvements in the business, i.e. identify and executing ad-hoc improvements to business processes, policies, structure, and roles.

Processes:

• Assist in coordinating internal and external audit reviews – liaising with stakeholders to ensure timely / accurate information is provided. Review audit findings and key themes, assisting the business to achieve timely resolution of action plans.
• Responsible for supporting the business in minimizing operational risks and losses, and ensure material operational losses are investigated to prevent recurrence per group policy. Root Cause Analysis to be carried out where required and ensure any findings are remediated.
• Responsible for being the go-to person for the business for all operational risk related incidents and queries that arise, and becoming a business end-to-end subject matter expert in all Financial Markets products offered by the Bank in this market
• Responsible for coordinating with stakeholders in the country and with other Financial Markets operational risk managers to increase transparency and share key learnings and best practices
• Responsible for ensuring quality of information recorded in risk tracking system (M7), as well as ensuring accuracy, completeness of data, and timely resolution of actions plans to address risk identified
• Responsible for ensuring FM Nigeria maintain an up to date BCP and BIA document and to serve as deputy DCC for the FM Business.
• Ensure BCP and DR tests are conducted for the FM business in line with the bank policy.
• Serve as first point of contact for activities of the dealing room-Dealing Room Manager.
• Responsible for managing clients’ complaint for Financial Markets

People and Talent:

• Responsible for driving appropriate culture and values within the team. Setting appropriate tone and expectations for the team, work in collaboration with risk and control partners across all functions

Risk Management & Governance:

• Assess the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business. Challenge processes, procedures, and policy if there is opportunity for improvement
• Accountable for the development of control enhancements to ensure any known risks are controlled within acceptable boundaries
• Accountable for the identification of operational risk for new products and new business, regulatory and thematic risks, and the implementation of appropriate controls to mitigate these risks
• Responsible for the implementation and execution of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards and facilitating the monitoring/collection of any Key Risk Indicators (KRIs).  Work with process owners to ensure sign off on all new and amendments to existing CST’s and that same are tabled at NFRF and other governance forums.
• Responsible for escalation of issues, blockages, challenges and trends to the regional lead, COO and business head when required
• Prepare papers or provide updates as requested by governance committees;
• Responsible for ensuring periodic peer reviews and spot checks are carried out on any business areas that raise a cause for concern.
• Responsible for speaking out on emerging risks

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• [CBN, FMDQ prescribed responsibilities and Rationale for allocation].

Key Stakeholders:

• Head of Financial Markets, Nigeria
• Head of Treasury-Markets, Nigeria
• Senior Operational Risk Officer(s) (SORO)
• Regional Business Manager / COO
• Internal Audit
• External Audit
• Business & Country Compliance teams
• Business Finance
• Operations (GBS / FMO /SSO/ ITO)
• FMDQ
• FMDA
• CBN

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Ref No: 21000351

Job: Compliance
Employee Status: Permanent

The Role Responsibilities
Strategy:
Support Country Head of FCC and act as Deputy CMLCO (with appropriate regulatory approval obtained where required by country regulations) to: 

• Input to Group/Region/Country/Client Business operating model design of relevant FCC and business processes.
• Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Country for necessary FCC controls.
• Set and implement the vision, strategy, direction and leadership for the Country, consistent with the vision and strategy for FCC and in support of the Group’s strategic direction and growth aspirations.

Business:

• Analyse comprehensive impact of financial crime related regulatory matters on the relevants business area and its operations.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies related to FCC.
• Support resolution of competing requirements between regulations, for example between AML regulations and data privacy/bank secrecy  or information security regulations.
• Ensure that risk frameworks and associated standards are effectively communicated and understood by process owners.

Processes:

• Providing governance and oversight over the implementation of FCC-related policies and procedures in country to ensure compliance with such policies and procedures.
• Provide advice (typically via CFCC Advisory) to relevant stakeholders on compliance with Group standards relating FCC risks
• Act as (second line) Risk Control Owner under the Group’s Risk Management Framework for those aspects of Regulatory Compliance relating to FCC risks and escalate issues as appropriate.
• Act as the delegated Risk Framework Owner under the Enterprise Risk Management Framework for AML
• Oversee the assessment of all AML risks identified in Business and Function (including FCC-owned) processes. 
• Ensure that where risks are outside appetite the root cause is determined and addressed.
• Act under delegated authority to make client specific risk decisions.
• Act as the principal point of contact for Country CFCC Advisory and responsible to join up the FCC-function so that effective outcomes are realized in first line processes requiring fewer touch points between FCC and the first line.
• Equip Country CFCC Advisory Heads & Country CFCC Governance Head with the necessary FCC skills and knowledge, and escalation points within FCC, to discharge their delegated authority for FC risks.
• Engage with Country CFCC Advisory Heads & Country CFCC Governance Head to ensure that FCC risks are effectively managed in the Businesses in line with the risk frameworks.
• Provide specialist expertise to Country CFCC Advisory by drawing on resources under direct control and leveraging the wider FCC function.

People and Talent:

• Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
• Provide input at business, function, country and individual level as appropriate, on compliance matters which should have a bearing on remuneration pools or individual bonuses (for senior staff).
•  (…this is CMLCO’s responsibility)Ensure staff in Country have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

Risk Management:

• Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management
• Provide advice on the application of risk management frameworks (e.g. ORF, GRA).
• Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
• Anticipate horizon risks in the area of financial crime that may have a significant impact on the Group and develop effective strategies to mitigate such horizon risks.
• Advise relevant stakeholders on outcomes of FCC risks identification and assessment methodologies.
• Oversee the review and analysis of the client base to identify and manage high risk clients, or specific country reviews.

Governance:

• Support senior oversight of FCC country.
•  In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
• Provide leadership to the FCC network as part of the Group senior FCC management team.
• Engage effectively with senior members of the Business and COO functions where needed. 
• Lead or influence significant programmes of work in the Group in support of the Group’s financial crime compliance objectives, for example major capability upgrades or remediation activities.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the function to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders:

• CMLCO, Head of FCC UAE and CMLCO, Head of FCC DIFC
• Country CFCC (sub) Teams
• Country Governance Team
• Regional CFCC Team
• Business Segments CDD Operations Teams
• Financial Crime Surveillance Unit (FCSU)
• Group i3
• Shared Investigations Service (SIS)
• UAE Central Bank Anti-Money laundering Financial Intelligence Department (AMLFID)

Our Ideal Candidate

• An FCC related qualification is desirable – such as ACAMS, ICA or CFE.