Job Vacancies at Rexxonis.com

Job Description

• We are seeking a highly skilled and licensed pharmacist to join our dynamic E-commerce team. As an E-Commerce Pharmacist, you will play a key role in ensuring the safe and efficient handling of pharmaceuticals within our online platform.
• Your responsibilities will include dispensing prescriptions, providing medication-related information, and ensuring compliance with regulatory guidelines.

Responsibilities
Prescription Processing:

• Process and verify prescription orders accurately and efficiently.
• Ensure compliance with legal and regulatory requirements for online pharmacy operations.

Customer Service:

• Provide exceptional customer service by addressing inquiries related to medications and healthcare products.
• Offer professional advice and guidance on medication usage and potential interactions.

Inventory Management:

• Oversee the stock of pharmaceuticals and healthcare products within the e-commerce platform.
• Monitor expiration dates and manage inventory levels to prevent shortages or excess stock.

Quality Assurance:

• Implement quality assurance measures to guarantee the safety and efficacy of dispensed medications.
• Conduct regular reviews of processes to enhance efficiency and accuracy.

Collaboration:

• Collaborate with cross-functional teams, including logistics, customer support, and IT, to optimize the online pharmacy's performance.
• Participate in continuous improvement initiatives to enhance the overall customer experience.

Qualifications

• B.Pharm
• Licensed Pharmacist with certification
• Previous experience in a retail or clinical pharmacy setting is preferred.
• Strong understanding of e-commerce operations and relevant regulations.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in prescription processing.
• Ability to adapt to a fast-paced and evolving work environment.

Application Closing Date
20th December, 2023.

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Job Overview

• We are seeking a motivated and customer-focused individual to join our E-commerce team as a Customer Service Representative. As the first point of contact for our online customers, you will play a crucial role in delivering exceptional service and ensuring a positive shopping experience. If you are passionate about helping customers and thrive in a fast-paced environment, we invite you to apply.

Responsibilities
Customer Assistance:

• Respond promptly to customer inquiries through various channels, including email, chat, and phone.
• Provide accurate information about products, orders, shipping, and returns.

Order Management:

• Assist customers in placing orders, modifying orders, and tracking shipments.
• Resolve order-related issues promptly and efficiently.

Issue Resolution:

• Address customer concerns and complaints with empathy and professionalism.
• Collaborate with other departments to resolve complex issues and ensure customer satisfaction.

Product Knowledge:

• Maintain up-to-date knowledge of products and services to provide effective and informed assistance.
• Educate customers on product features and benefits.

Communication:

• Communicate proactively with customers regarding order status, promotions, and any relevant updates.
• Contribute to the development of FAQs and support documentation.

Qualifications

• HND, BSc in Mass communication or equivalent.
• Familiarity with e-commerce platforms and order processing systems.

Skills:

• Excellent communication skills, both written and verbal.
• Strong problem-solving and decision-making abilities.
• Ability to navigate and use customer service software and e-commerce platforms.
• Empathetic and patient approach to customer interactions.
• Previous experience in customer service, preferably in an e-commerce or retail setting is a plus.

Key Competence:

• Proficiency in Ms Office - Excel, Word and PowerPoint.
• CRM Softwares

Other Requirements:

• Must reside in Lagos.

Application Closing Date
20th December, 2023.

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Job Overview

• We are seeking a creative and results-driven individual to join our E-commerce team as a Marketing Specialist. As a key member of the marketing department, you will be responsible for developing and executing innovative marketing strategies to drive traffic, engagement, and sales on our online platform. If you have a passion for digital marketing, a keen understanding of e-commerce trends, and a proven track record of success, we invite you to apply.

Responsibilities
Digital Campaign Management:

• Plan and execute digital marketing campaigns to increase brand visibility, customer acquisition, and sales.
• Utilize various channels, including social media, email, and paid advertising, to reach target audiences.

Content Creation:

• Develop engaging and persuasive content for online channels, including product descriptions, blog posts, and social media updates.
• Collaborate with design teams to create visually appealing and effective marketing materials.

Data Analysis:

• Monitor and analyze key performance indicators (KPIs) to assess the success of marketing campaigns.
• Use data-driven insights to optimize strategies and improve overall campaign performance.

SEO Optimization:

• Implement and manage SEO strategies to improve organic search rankings and enhance online visibility.
• Stay informed about search engine algorithms and industry trends to maintain a competitive edge.

Collaboration:

• Work closely with cross-functional teams, including sales, product management, and IT, to align marketing efforts with overall business goals.
• Collaborate with external partners and influencers to expand brand reach.

Qualifications

• Bachelor’s Degree in Marketing, Business, or a related field.
• Proven experience in e-commerce marketing, with a focus on digital channels.
• Strong understanding of online consumer behavior and e-commerce trends.
• Proficiency in digital marketing tools and platforms.
• Excellent communication and creative thinking skills.

Requirements:

• Demonstrated success in developing and implementing effective marketing strategies.
• Ability to multitask and thrive in a fast-paced environment.
• Strong analytical skills and attention to detail.
• Familiarity with e-commerce platforms and analytics tools.

Application Closing Date
5th December, 2023.