Job vacancies at Mercy Corps Nigeria

Location: Damaturu, Yobe with travels to Potiskum
Position Status: Full-time regular employee

Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

• The Resilience & Conflict Mitigation Tech Advisor will provide technical, operational, and strategic vision to the implementation of the resilience and conflict mitigation component by working with the project staff, national partners, to ensure that the program meets performance-based targets on time and within budget, as per Mercy Corps and donor requirements.
• He/she will coordinate conflict management and reconciliation programming through the building of community trust in the ability of the Local and State Government to address the root causes of youth participation in violence in Yobe state.

Essential Job Functions

• Provide technical leadership and guidance in the implementation and management of innovative Resilience & Conflict Mitigation initiatives aligned to the Program logical framework and project impact goal.
• Provide sector oversight and guidance in the implementation of Resilience & Conflict Mitigation activities aligned with the project log frame and budget.
• Work with Consortium Partners and other implementing partners on the Resilience & Conflict Mitigation component of the project.
• Build the technical capacity of project staff in Resilience & Conflict Mitigation skills that are relevant to the implementation of the project through training and continuous mentorship.
• Submit a clear capacity-building plan for this process.
• Conduct periodic field visits to ensure the quality and integrity of project implementation, including adherence to technical guidelines, administrative systems, and established deadlines.
• Provide technical and sector inputs to/ during planning, organizing and coordination of project monitoring processes, assessments, surveys, research and evaluations.
• Support the Field Manager in ensuring that the overall goal and specific objectives to the conflict management and reconciliation component of the project are achieved.
• Develop a detailed activity plan for the Resilience & Conflict Mitigation component and submit it to the field manager for review and re-alignment with the main work plan within the first month of employment.
• Compile and submit in time for review; evidence-based weekly, monthly, quarterly, bi-annual and annual technical reports and activity plans
• Develop and submit weekly and monthly activity plans in time for review and prior to implementation.
• Ensure integration and coordination with other components within the project for the attainment of holistic project impact.

Team Management:

• Sustain a work environment of mutual respect you and other team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Provide other team members with information, tools and other resources to improve performance and reach objectives.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to the project implementation.
• Draft and /or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Influence & Representation:

• Identify, build and manage collaborative partnerships with governments and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.
• Proactively form relationships implementing partners to complement donor funding.
• Represent Program on Conflict Management and Reconciliation issues at technical and strategic planning meetings, or as requested by the Project Manager.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that you together with the team members operate in a secure environment and are aware of policies.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Qualifications, Knowledge and Experience

• Master’s Degree or it's equivalent in Conflict Management, Peace and Conflict Studies, International Relations, Social Sciences or another relevant field. (minimum Bachelor’s Degree)
• Minimum of Five (5) years working experience in a similar context.
• Strong management skills, with a good understanding of relevant cross-cultural issues in a highly insecure environment.
• Experience working in Yobe state will be an advantage.
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
• Demonstrated experience working with State-level ministries and Local Government Area government officials.
• Willingness to learn and interest in conflict, governance, peace, economic and community development-related fields.
• Excellent writing, editing and analytical skills and ability to formulate well-targeted documents.
• Ability to work independently in a fast-paced and often demanding environment.
• Experience in an NGO (local or international) or research institution.

Success Factors:

• Commitment to achieving results in a timely manner
• Trustworthiness and integrity
• Committed to humanitarian and development values and principles
• Strong people-management skills
• Strong influencing and negotiation skills
• Strong communication skills
• Cultural sensitivity
• Gender equity and protection-sensitive
• Creative solutions to problems
• S/he will have an outstanding ability to develop, implement and manage innovative and complex programs within the current and future program structure of Mercy Corps in the region. Multi-tasking, prioritizing, problem-solving and simultaneous attention to detail and strategic vision are essential.
• The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
• Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Living Conditions / Environmental Conditions:

• The position is based in Damaturu, Yobe State and it requires up to 40% travel to field offices in and around Potiskum.

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Location: Damaturu, Yobe
Employment Type: Full-time Regular Employee
Reports Directly To: Program Officer
Works Directly With: All staff

Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation.
• With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
• As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

• This position is based in Damaturu with major responsibility in supporting the teams in record retention, initiating procurement requests, the focal point for documentation with community Stakeholders, Community Engagement, securing approvals, documentation retention for the Reducing the Impact of Covid-19 RIC-19, assisting the program officer in day-to-day tasks.

Essential Job Functions

• Work with the Program Officers in collecting and compiling all the documents ensuring they are filed both in hard and soft copy.
• Under supervision raise PR’s for hotel bookings for any trainings and workshops
• Track all the items that shall be purchased for the use of program activities such as training material, and refreshments
• Support in conducting spot checks for program activities periodically, whilst collecting data on attendance and entry into the database
• With the support of the Officer, track RIC-19 costs and take the department’s inventory and make requests in time
• Support implementation of community engagement activities in collaboration with the program team.
• Support with the organization of meetings with relevant stakeholders and guide the project staff to the various meeting points as required.
• Support program officer to ensure progress according to the developed schedule and work plan.
• Support in the coordination in target geographic areas.
• Perform other tasks as required.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Learning Objectives
At the end of the internship period, the intern should have acquired the following skills and knowledge:

• Improved writing, presentation and verbal communications skills.
• Improved knowledge onbest practices for documentation and record-keeping.
• Gain knowledge on developing initiatives and relationships with stakeholders.
• Learn how to work with a diversified team of people and gain knowledge on a variety of humanitarian and development programs.

Supervisory Responsibility:

• None

Accountability:

• Accountable for following Mercy Corps Manual, guidelines, policies and procedures; the Mercy Corps Code of conduct regarding procurement activities and MC Conflict of Interest policy.

Knowledge and Experience

• Microsoft Office Skills (Outlook, Excel, PowerPoint, Word).
• Minimum of 1-year experience
• Professional, good organizational capacity, good human relationships, motivated, flexible, culturally sensitive
• Fluency in both verbal and written English is highly preferred and Hausa Language
• Multi-tasking, coordination, organization, prioritization skills are essential.
• Working independently and cooperatively with team members.

Behaviours Required
Innovative:

• Consistently introduces new ideas and demonstrates original thinking

Detail Oriented:

• Capable of carrying out a given task with all details necessary to get the task done well

Motivations Required
Ability to Make an Impact:

• Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter:

• Inspired to perform without outside help

Growth Opportunities:

• Inspired to perform well by the chance to take on more responsibility

Success Factors:

• The successful candidate will combine curiosity and a strong willingness to learn in the shortest possible time that will enable the candidate to meet the expectations of this role.
• The candidate should equip with an additional attribute of a “want-to-do” attitude.
• S/he will be an effective communicator, self-motivated with dedication towards deliverables and commitment to deliver with limited time and resources.
• S/He will be highly motivated, with initiative and capable to work with limited direct supervision.
• S/he will be willing to conduct several days-long field travels and work in an ethnically and culturally diversified and fast-growing team.
• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and, have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.

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Requisition Number: SENIO001829
Location: Damboa, Borno
Employment Type: Full-time or Part-time
Supervisory Responsibility: Finance Assistant - Damboa and Intern Finance
Reports Directly To: Deputy Finance Manager - Maiduguri
Works Directly With: Compliance and Finance department in Maiduguri, program and operational teams for BHA program in Northeast Nigeria

Program / Department Summary

• The Mercy Corps Finance Department is responsible for all financial functions in Nigeria, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance.
• The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively.

General Position Summary

• The Senior Finance Officer will work within the Finance Department based in Damboa LGA and under the direction of the Deputy Finance Manager- Maiduguri.
• S/he will have primary responsibility for managing the monthly accounting cycle and the routine daily accounting tasks and payments, the review and analysis of records, reports, financial statements, and reconciliation of the Cash Transferring program.
• S/he will ensure adequate internal controls are in place to mitigate risks in compliance with laws, regulations, donor requirements, and Mercy Corps policies and procedures

Essential Job Responsibilities
Strategy & Vision:

• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
• Set direction within the team by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.
• Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.

Team Management:

• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Supervise, hire and orient new team members as necessary.
• Provide team members with information, tools, and other resources to improve performance and reach objectives.

Accounting and Finance:

• Assist in the financial review of purchase requests, purchase orders, and payment requests to ensure compliance with MC policies and procedures and donors grants and contracts requirements.
• Ensure effective, transparent use of financial resources in compliance with Mercy Corps and donor policies and procedures.
• Assist in the month-end balance sheet reconciliations.
• Assist in the preparation of the monthly cash flow projections
• Maintain the cash and bank files, ensuring that all cash and bank information is properly filed and updated
• Ensure all outstanding advances are cleared on time.
• Ensure the petty cash count is performed on time.
• Make sure that all supporting documentation is prepared and filed according to MC procedures.
• Prepare the monthly bank reconciliations when is applicable.

Program Support Management:

• Set up and maintain filing systems of all protocols and Finance documents related to the program support department and Cash Transfer Programming are up to date for both the hard copies and soft copies files.
• Work closely with the Deputy Finance Manager and other departments to ensure the Standard Operating Procedures for voucher redemption are followed properly.
• Ensure vouchers payments are complete and reconciled against the ledgers.
• Lead Finance orientation to vendors on topics related to anti-corruption, anti-bribery, compliance, and vouchers reconciliation procedures.
• Maintaining strong tracking sheets for voucher payments and reconcile them against the ledger on regular basis.

Reporting:

• Prepare high accurate Voucher Reconciliation Activities Reports on a weekly and monthly basis.

Influence & Representation:

• Communicate effectively to ensure overall project targets and donor obligations are met.

Security:

• Ensure compliance with security procedures and policies as determined by country

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

Knowledge and Experience

• A University Degree in Finance, Accounting, or equivalent is required.
• Four (4) or more years of compliance and finance experience is required.
• Strong understanding of Cash Transfers Programming (CTP).
• Advanced computer skills in MS Office programs, particularly Excel.
• Prior management experience and strong organizational skills.
• Excellent oral and written English skills.
• Good understanding of major international donor rules and non-profit accounting.
• Prior experience in Finance with NGOs is a plus.
• Fluency in Hausa is a plus.
• Strong coaching and mentoring skills to develop the capacity of a Finance Assistant and Intern.

Success Factors:

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive, and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• In particular, the successful candidate will be willing to travel to other locations such as Bama, Dikwa, Ngala, Gwoza, and other LGAs of the Northeast program according to the needs of the Mercy Corps program. This will mean sometimes staying and working in stressful environments with very basic living conditions, strictly following security protocols at all times, and sometimes working long and irregular hours).
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

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Location: Damaturu - Yobe State with travels to Potiskum.
Position Status: Full-time regular employee
Reports Directly To: Program officer
Works Directly With: All staff

Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

• This position is based in Damaturu with major responsibility in supporting the teams in record retention, initiating procurement requests, the focal point for documentation with community Stakeholders, Community Engagement, securing approvals, documentation for record retention on the BRICC program, assisting the team in the day to day administrative tasks and field support when necessary.

Essential Job Functions

• Perform key administrative tasks like filling and documentation of records in accordance with MC filing tree guidelines.
• Work with the Program Officers in collecting and compiling all the documents ensuring they are filed both in hard and soft copy.
• Under supervision raise PR’s for hotel bookings for any trainings and workshops
• Track all the items that shall be purchased for the use of program activities such as training material and refreshments
• Support in conducting spot checks for program activities periodically, whilst collecting data on attendance and entry into the database
• Support implementation of community engagement activities in collaboration with the program team.
• Support with the organization of meetings with relevant stakeholders and guide the project staff to the various meeting points as required.
• Support program officer to ensure progress according to the developed schedule and work plan.
• Support in the coordination in target geographic areas as it relates to community sensitization.
• Take notes during meetings and share with the broader team
• Perform other tasks as assigned.

Organizational Learning

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Supervisory Responsibility:

• None

Accountability:

• Accountable for following Mercy Corps Manual, guidelines, policies and procedures; the Mercy Corps Code of conduct regarding procurement activities and MC Conflict of Interest policy.
• Reports Directly To: Program officer
• Works Directly With: All staff

Knowledge and Experience

• Minimum of 1 year experience
• Microsoft Office Skills (Outlook, Excel, PowerPoint, Word).
• Professional, good organizational capacity, good human relationships, motivated, flexible, culturally sensitive
• Fluency in both verbal and written English is highly preferred and Hausa Language
• Multi-tasking, coordination, organization, prioritization skills are essential.
• Working independently and cooperatively with team members.
• Good interpersonal, intercultural and communication skills
• Strong contextual knowledge of Borno, Adamawa and Yobe is required.

Behaviours Required:

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Functional Expert: Considered a thought leader on a subject
• Dedicated: Devoted to a task or purpose with loyalty or integrity.

Motivations Required:

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.

Working Conditions

• The intern will be expected to work 40 hours a week
• This internship engagement could include travel to field locations to collect images, success stories and other communication content.
• The internship engagement aims at creating learning opportunities and isnot a guarantee for securing a full time working relationship with Mercy corps.

Intern will remain responsible for all costs associated with:

• Accommodation
• Living expenses

Success Factors:

• The successful candidate will combine curiosity and a strong willingness to learn in the shortest possible time that will enable the candidate to meet the expectations of this role.
• The candidate should equip with additional attributes of a “want-to-do” attitude.
• S/he will be an effective communicator, self-motivated with dedication towards deliverables and commitment to deliver with limited time and resources.
• S/He will be highly motivated, with initiative and capable to work with limited direct supervision.
• S/he will be willing to conduct several days-long field travels and work in an ethnically and culturally diversified and fast-growing team. The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and, have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.