Program Intern - RIC-19 at Mercy Corps

Location: Damaturu, Yobe
Employment Type: Full-time Regular Employee
Reports Directly To: Program Officer
Works Directly With: All staff

Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation.
• With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.
• As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

• This position is based in Damaturu with major responsibility in supporting the teams in record retention, initiating procurement requests, the focal point for documentation with community Stakeholders, Community Engagement, securing approvals, documentation retention for the Reducing the Impact of Covid-19 RIC-19, assisting the program officer in day-to-day tasks.

Essential Job Functions

• Work with the Program Officers in collecting and compiling all the documents ensuring they are filed both in hard and soft copy.
• Under supervision raise PR’s for hotel bookings for any trainings and workshops
• Track all the items that shall be purchased for the use of program activities such as training material, and refreshments
• Support in conducting spot checks for program activities periodically, whilst collecting data on attendance and entry into the database
• With the support of the Officer, track RIC-19 costs and take the department’s inventory and make requests in time
• Support implementation of community engagement activities in collaboration with the program team.
• Support with the organization of meetings with relevant stakeholders and guide the project staff to the various meeting points as required.
• Support program officer to ensure progress according to the developed schedule and work plan.
• Support in the coordination in target geographic areas.
• Perform other tasks as required.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Learning Objectives
At the end of the internship period, the intern should have acquired the following skills and knowledge:

• Improved writing, presentation and verbal communications skills.
• Improved knowledge onbest practices for documentation and record-keeping.
• Gain knowledge on developing initiatives and relationships with stakeholders.
• Learn how to work with a diversified team of people and gain knowledge on a variety of humanitarian and development programs.

Supervisory Responsibility:

• None

Accountability:

• Accountable for following Mercy Corps Manual, guidelines, policies and procedures; the Mercy Corps Code of conduct regarding procurement activities and MC Conflict of Interest policy.

Knowledge and Experience

• Microsoft Office Skills (Outlook, Excel, PowerPoint, Word).
• Minimum of 1-year experience
• Professional, good organizational capacity, good human relationships, motivated, flexible, culturally sensitive
• Fluency in both verbal and written English is highly preferred and Hausa Language
• Multi-tasking, coordination, organization, prioritization skills are essential.
• Working independently and cooperatively with team members.

Behaviours Required
Innovative:

• Consistently introduces new ideas and demonstrates original thinking

Detail Oriented:

• Capable of carrying out a given task with all details necessary to get the task done well

Motivations Required
Ability to Make an Impact:

• Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter:

• Inspired to perform without outside help

Growth Opportunities:

• Inspired to perform well by the chance to take on more responsibility

Success Factors:

• The successful candidate will combine curiosity and a strong willingness to learn in the shortest possible time that will enable the candidate to meet the expectations of this role.
• The candidate should equip with an additional attribute of a “want-to-do” attitude.
• S/he will be an effective communicator, self-motivated with dedication towards deliverables and commitment to deliver with limited time and resources.
• S/He will be highly motivated, with initiative and capable to work with limited direct supervision.
• S/he will be willing to conduct several days-long field travels and work in an ethnically and culturally diversified and fast-growing team.
• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and, have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.