Job Vacancies at Jumia Nigeria

Locations: Ilorin, Benin, Ogun, Kaduna, Uyo, Aba, Warri, Asaba, Oshogbo

Department: Commercial

Job Objective

• On the one hand you will work as a member of our sales and account management team and be responsible for identifying, approaching and signing contracts with restaurant partners.
• You will help develop our offering to partners and manage key accounts and help to grow existing businesses by leveraging your sales and relationship management skills.
• In addition to this, the role will have an operational component and you will manage the local rider base and have to ensure that local operations are handled effectively.
• After closing the contract you will continue your relationship with restaurant partners and identify and conduct initiatives to activate them.
• We are looking for a generalist who is passionate about Jumia Food and enjoys interacting and negotiating with partners.
• You’ll leverage your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.

Roles and Responsibilities

• Being responsible for the entire sales process with new partners to source and negotiate the best products in your city to deliver it to our customers
• Driving expansion of existing clients as well as generating new business at prospect chains
• Managing contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties
• Identifying and building best practices for your sales team and others
• Ensuring end-to-end operational excellence with partners, customers, customer service agents and riders
• Maintaining city staff (riders) by recruiting, selecting, orienting, and training riders.
• Recommending programs and services by identifying and anticipating new trends.
• Reporting into the Head of Sales and Account Manager

Required Skills and Qualifications

• Bachelor of Business Administration, Marketing or Public Relations is a plus
• Minimum 1-2 years of experience in Sales – preferably in a startup environment
• Proactive, organized, and obsessed with details and accuracy
• Know how to negotiate your way into a super deal through sales techniques and persuasion
• Having excellent communication skills. Eloquent, with good grammar and writing skills
• Autonomous and self-starter who is able to work in a highly demanding environment
• Computer literate; good knowledge of Google Docs and MS Office.

What we offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having a strong impact in building the African ecommerce sector.
• The opportunity to become part of a highly professional and dynamic team

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Department: Compliance

Job Objective

• As Team Lead, Compliance Onboarding & KYC you will be working under the leadership of the Jumia Group Head of Sanctions to help protect the company from being involved with individuals or entities associated with financial crime.

Key Responsibilities

• Conduct reviews of sanctions watchlist alerts generated by the automated transaction filtering and client screening systems, manual reports or internal referrals. Document investigation steps performed and documented the rationale for decisions.
• Liaise with relevant teams to refine automated sanctions screening risk methodology, reduce false positive, mitigate sanctions risks and improve customer experience.
• Follow operational procedures on sanctions alert handling, including document the decision rationale.
• Escalate potential sanctions issues or suspicious activity to the Head of Sanctions.
• Review and investigate PEP screening alerts utilizing the client screening system, internal Customer Due
• Diligence systems and third-party sources.
• Assist the Compliance Management with ad hoc projects.
• Identify and analyze alerts generated by the screening system in order to identify politically related individuals, entities involved in financial crime, as well as sanctioned or terrorism-related entities.

Requirements & Qualification

• Bachelor's Degree from accredited universities.
• 4+ years’ experience in analyzing large data sets to make strategic decisions.
• Proficiency in MS Office, Excel (VBA would be a plus)
• Proficiency in SQL and Google suite
• Excellent verbal and written communication skills and presentation skills
• Excellent analytical, numerical and problem-solving skills required
• Ability to work to deadlines and targets, can prioritize tasks under pressure.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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Department: Commercial - Key Account Management

Job Objective

• As Brand Manager, you will have the end-to-end responsibility of the customer experience and growth of the category that has been assigned to you.
• Your role is to bring in the relevant assortment, design targeted  promotions, and manage partners including vendors and brands. Constant interface with the commercial planning, Vendor success & Marketing team.

Key Responsibilities

• Ensure continuous growth of our existing business by owning pricing and promotions strategy, working with marketing teams to improve product content and visibility; and managing stock availability by coordinating teams across the business to bring the product to the customer.
• Complete Sales performance of the 3c’s Categories, vendors, merchant’s management and monitoring of sales strategies with a view to increasing the Business unit’s Net Margin Position (NMP) & Gross Merchandise Volume (GMV).
• Customer acquisition thru Value Offering, Sales Campaign Management, etc.
• Create and present strategic insights for the Business unit to gain alignment of major initiatives at multiple levels of the organization.
• Analyze & Present post – promotion analysis for retail and Marketplace, quantifying impact to brand and category.
• Define and optimize curation/assortment selection strategy for your category ensuring relevance of selection/styling to optimize revenues and sales velocity.
• Support product and content creation process to increase assortment live. 
• Plan and maintain constant stock availability.
• Trend Spotting: Should be able to identify broader trends and fill category gaps.
• Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and through all marketing channels (Newsletters, Facebook, etc.).
• Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing, and product selection.
• Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business.
• Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation.
• Work closely with the vendor management team to identify vendors and negotiate contracts to ensure best quality and costs.
• Partner with Jumia Services to improve product availability, reduce costs, and minimize our working capital investment. Work together with system teams to identify main opportunities for process automation and efficiency gains.
• Influence large number stakeholders across the business; work closely with the team members and other business groups to deliver results and be comfortable in presenting projects and results to senior leadership on a regular basis.

Requirements & Qualifications

• The ability to prioritize key accounts is a required skill.
• Process Improvement Management
• Good understanding of P&L, and Cash-Flow Management
• Skilled negotiation & Value-based selling
• Experience negotiating bulk discounts, MOQs & Credit Terms
• Experience building partnership with strategic OEMs.
• Owner mentality and an entrepreneurial drive.
• Proficiency in Microsoft Office (Word, Excel and Power -point) tools.
• Good verbal and written communication skills and presentation skills.
• Good problem-solving skills required.
• Proven ability to manage multiple tasks simultaneously.
• Ability to work to deadlines and targets, can prioritize tasks under pressure.
• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success.
• Company and customer expertise.
• Strategic perspective.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.