Job Vacancies at e.Stream Networks Limited

Location: Victoria Island, Lagos

Job Summary

• Reaching the targets and Goals set for your area/territories. Increasing business opportunities through various routes to market. Dealing with some major Customer accounts yourself.
• Keeping up data with Products and Competitors.
• Allocating area to Sales Representatives. Collecting Customers Feedback and Market Research and competitors activities.

Strategic Insight:

• Identify new business opportunities with new customers.
• Increasing business opportunities through various routes to market.
• Support sales forecasting and budgeting in line with the business needs
• Assist in the creation of market campaigns to support brand development.
• Keeping up data with Products and Competitors.
• Allocating area to Sales Representatives.
• Collecting Customers Feedback and Market Research.
• Managing and motivating the team to increase sales and ensure efficiency.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are offering.
• Reaching the targets and Goals set for your territory.

Technical Responsibilities

• Maintain good customer and staff relationship.
• Ability to deal with customer demands and resolve issues in a positive way.
• Excellent communication and presentation skills keeping up data with Products and Competitors.
• Mapping of channel partners to different coverage area
• Ensure that partners comply to all regulatory requirement in respect to KYC

Competency Requirement
Education & Work Experience:

• Graduate with B.Sc. or HND in ICT, Social Science, Art, Engineering or Relevant discipline (Minimum of Second Class or equivalent)
• Minimum of 5 to 7 years’ Experience in sales & Marketing and sales
• Exposure, Customer Focused and goal oriented and sales driven.

Skills & Abilities:

• Relevant Professional Certificate will be an added advantage
• Advance Negotiation Skills.
• Leadership Skills.
• Good interpersonal Skills.
• Presentation Skills.
• Customer Oriented Skills.
• Team Management Skills
• Territory Management
• Account management

KPIs

• Increasing business opportunities through various routes to the market.
• Dealing with some major Customer accounts yourself.
• Keeping up data with Products and Competitors.
• Allocating area to Sales Representatives.
• Collecting Customers Feedback and Market Research.
• Managing and motivating the team to increase sales and ensure efficiency.
• Meeting the target and goal set for your territory.
• Revenue achievement.
• Grow subscriber base in the territory allotted to you.
• Increasing the distribution channel in your territory.
• Strict compliance to eStream administrative policy.
• Strict compliance to eStream ISO 9001 Procedures.

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Location: Victoria Island, Lagos

Job Summary

• This job role is responsible for achieving maximum sales profitability, growth and high account penetration within an assigned Territory and/or market segment by effectively selling the company’s products or related services.
• Contacts and secures new business accounts/customer while achieving the set sales target per time.

Responsibilities
Strategic Insight:

• Work with the Area Sales Manager and contribute to develop and implement retails sales vision, strategies/plan, models and policies.
• Contribute to the design of the road map on how to drive sales and revenue for the retail business through sales of outdoor devices
• Effective and timely planning of resources – human and material towards achieving set sales and revenue target and budget.

Technical Responsibilities:

• Actively acquire new contacts and turning them into long-term relationships
• Maintain sales volume, product mix, and selling price by being current with supply and demand, changing trends, economic indicators, and competitors.
• Recommend adjustments in selling prices by monitoring costs, competition, and supply and demand.
  

Competency Requirement
Education & Work Experience:

• Graduate with a good University degree (B.Sc or HND in IT, Social Science, Art, Engineering or relevant discipline) having a minimum of Second Class or equivalent.
• Membership of a relevant professional body is an added advantage.
• Minimum of 3-5 years’ experience within the telecoms industry.

Skills & Abilities:

• Global or Local Certification Marketing (CIM, NIMN)
• Market Intelligence
• Proficiency in Microsoft Suite
• Consultative Selling
• Negotiation
• Relationship Management
• Business Communication
• Presentation Skill
• Relationship & People Management
• Willingness to learn and be trained.
• Positive attitude.
• Communication skills
• Multi-tasking.
• Integrity
• Listening Skill

KPIs:

• Growth in subscriber’s base
• Create high level customer experience/customer satisfaction
• Quality of market intelligence
• Client acquisition Rate.
• Sales volume per assigned location.
• BTS Fill Through.
• Customer relationship management.
• Sales Achievement.
• Sales of High-End Tariff plans.
• Strict compliance to eStream administrative policy.
• Strict compliance to eStream ISO 9001:2015 Procedures

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Location: Victoria Island, Lagos

Job Summary

• The Channel Partner Executive is responsible for identifying and recruiting new channel partners, supervising sales activities of partners, being up-to-date with market trends, informing partners about portfolio changes, and improving partner management activities.

Strategic Insight:

• Increasing market penetration/share through the development of trade partners.
• Responsible for implementing the road map on how to drive sales and revenue for the retail business through the channel vertical
• Creating market awareness by branding dealers/resellers shop.

Technical Responsibilities:

• Keeping up data with Products and Competitors.
• Mapping of channel partners to different coverage area
• Ensure that partners comply to all regulatory requirement in respect to KYC

Leadership:

• Responsible for the overall performance of the Channel Partner vertical.
• Training and development of channel partners

Competency Requirements
Education & Work Experience:

• Graduate with B.Sc. or HND in ICT, Social Science, Art, Engineering or Relevant discipline (Minimum of Second Class or equivalent)
• Minimum of 3 to 4 years’ experience in sales & Marketing and sales
• Experience in telecommunication
• Membership of a relevant professional body is an added advantage.

Skills & Abilities:

• Global or Local Certification Marketing (CIM, NIMN)
• Market Intelligence
• Advance Negotiation Skills.
• Leadership Skills.
• Good interpersonal Skills
• Proficiency in Microsoft Suite
• Relationship Management
• Business Communication
• Presentation Skill
• Territory Management
• Relationship & People Management

KPIs:

• Growth in subscriber’s base through Channel Partners
• Growth in revenue generation through Channel Partners
• Create high level customer experience/customer satisfaction
• Collecting dealers/resellers feedback and market research.
• Meeting the target for the assigned channel partners.
• Revenue achievement.
• Strict compliance to eStream administrative policy.
• Strict compliance to eStream ISO 9001:2015 Procedures.

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Location: Victoria Island, Lagos

Job Summary

• Responsible for configuring outdoor devices at customer location, ensure that there is no course to revisit site deployed within 6 months responsible for installing and configuring of all installation equipment (configuration items) while ensuring documentation of all installation activities.
• Repair/ maintenance of all LTE routers/ equipment (CPE/MIFI, Outdoor). Liaise with NOC team on downtime issue and suggest possible action for resolution. Visit customer’s location to resolve possible network related issues that may lead to churn.

Strategic Insight:

• Assist the Service Deployment manager to achieve the corporate objectives
• Attend project & departmental meetings
• Provide inputs to the departmental annual budget
• Provide technological innovation to deploy services which are cost effective.

Technical Responsibilities:

• Ensures that surveys carried out are 90% accurate.
• Responsible for mounting of Microwave radios and proper RF cable routing from the tower to the shelter or server room.
• Ensures that there is no course to revisit sites deployed within 6month.
• Ensures that equipment installed is in line with the manufacturer standard.
• Responsible for any tower and rooftop installation.
• Responsible for testing and ensuring that signal strength, signal to noise ratio and any other parameters are in accordance to e.Stream approved standard.

Competency Requirement
Education & Work Experience:

• BSc in Computer Engineering, Electrical Science/ Engineering or related field.
• Minimum of 3-5 years’ work experience in a relevant role

Skills & Certifications:

• Global or Local Certification (CCNA)
• Market Intelligence
• Proficiency in Microsoft Suite
• Business Communication
• Relationship & People Management
• Positive attitude.
• Excellent Communication skills
• Multi-tasking.
• Integrity
• Listening Skill

KPIs:

• Reduced churn rate
• Create high level customer experience/customer satisfaction
• Installation and repair of all LTE related equipment
• BTS Fill Through.
• Customer relationship management.
• Issues resolution and troubleshooting
• Strict compliance to eStream administrative policy.
• Strict compliance to eStream ISO 9001:2015 Procedures

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Location: Victoria Island, Lagos

Job Summary

• Responsible for defining, developing and implementing winning marketing communications strategies, aimed at increasing sales, maintaining brand loyalty and improving market share, whilst also monitoring brand performance and the competitive market environment.

Duties and responsibilities
Strategic Insight:

• Develop a marketing plan for e.Stream Networks to include various marketing and AD campaigns and initiatives to align company goals and objectives.
• Contribute to the company’s product development and marketing strategy through the collection and analysis of market research data to identify target markets for future potential growth.
• Plan and implement marketing campaigns with sales team to improve lead generation from different target markets.
• Plan and implement promotional campaigns within the agreed budget
• Implement new ideas and methods that will continue to contributing to organizational goals and enhancing the reputation of the company.
• Prepare and develop communication for marketing collaterals to include brochures, external newsletters, flyers for all products and services.
• Analyze potential strategic partner relationships for company marketing

Technical Responsibilities:

• Oversee market data analysis and evaluation.
• Researching, data gathering and targeting initiatives
• Define customer segmentation and target groups
• Define ROI for all campaigns implemented
• Ensure brand meets expectations through monitoring market trends.
• Supervise and deploy unique brand Ads or product Ads across relevant media.
• Collating and analyzing media coverage
• Assist in preparing PR strategies
• Assist in identifying strategic events that could assist sales teams in lead generation

Leadership:

• Promote discretional behaviours among employees
• At all times comply with Company and department’s policies, processes and procedures
• Support in driving a vision for the department in line with corporate goals and objectives
• Lead and motivate team members – encouraging them to deliver quality results
• Escalate brand impacting issues not within control to CMO/CEO.

Competency Requirements
Education & Work Experience:

• Bachelor’s degree in Mass Communication, English Language Marketing, Advertising and Business Management/Administration or related field
• Minimum of 5 years work experience in public relations, advertising, community relations, communications, writing publications, marketing, or related experience.
• Affiliation with relevant professional bodies

Skills & Abilities:

• Digital Marketing
• Excellent written and verbal communication skill
• Project Management
• Public Relations
• Event Management
• Presentation Skill
• Relationship & People Management

KPIs:

• Improve brand profitability
• Increase Brand Awareness
• Generate qualified leads
• Cost savings on project budgets
• Overall Team performance
• Graphics Design Executive