Job vacancies at Don Quester Consulting

Job Application Code: ITECH001
Job Location: Ikeja, Lagos

Job Qualifications / Requirements

• OND / HND / B.Sc. in Engineering electrical or Electronics and related field with a minimum of 3 years experience in solar/inverters installation and maintenance, repairing electronics and electrical products.
• Applicants must be conversant with electrical circuit diagrams and be a quick solution provider.
• Experience in the effective usage of data analysis tools and statistical analysis is important.
• Applicant must be a person that is hardworking with sound technical knowledge and can multitask, manage time effectively, work under pressure, and flexible arrangements.

Competency Requirements:

• Ability to maintain and install solar products, especially heavy-duty batteries, solar inverters, etc.
• Ability to manage customer’s complaints and maintain a good relationship
• Ability to work under pressure with minimum or no supervision
• Ability to Conduct post-delivery inspection for inverters when assigned
• Ability to conduct battery refreshing/charging and testing when required.
• Ability to participate in all service-related jobs with the team members and ensure compliance to standards.

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Job Application Code: ESE001
Location: Ikeja, Lagos

Qualifications

• B.Sc in Engineering with a minimum of 3 years’ experience in hands-on development in C/C++ for embedded systems and evaluating firmware architecture.
• A minimum of 5 years experience in Hardware development with experience in 32bit ARM Cortex processors.
• Knowledge of computer architecture, hardware interfaces real-time operating systems, and driver development on low-level bare metal and high-level operating systems.
• Excellent understanding of most systems on modern SoCs: CPU cores, memory bandwidth tradeoffs, low-power, boot loaders.
• Experience in system development from scratch with board bring-up.
• Experience in test-driven development (TDD) and continuous integration (CI) techniques for embedded systems.
• Experience in High speed, Advanced PCB design from schematic to PCB to manufacturing.

Job Competency:

• Ability to manage a team of Embedded Engineers that build the hardware and firmware that runs on the company-developed products.
• Ability to manage Engineers and helping them develop their careers, assigning them to projects tailored to their skill levels, long-term skill development, personalities, and work styles.
• Ability to communicate and collaborate effectively with cross-functional hardware and Software Engineering teams.
• Ability to champion Engineering and Operational excellence, establishing metrics and processes for regular assessment and improvement.
• Ability to set clear expectations and creating a positive work environment based on accountability, in collaboration with the engineering and Management teams.
• Ability to work closely with dedicated recruiting staff to expand the team, including sourcing candidates, interviewing candidates, participating in conferences/events, and onboarding new employees.

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Job Application Code: OCM001
Location: Festac, Lagos

Qualifications and Experience

• B.Sc in Business Management or any related field of study with a minimum of 5 years work experience in core Business Administration, PR, strategy or a high growth start up
• Experience executing complex strategic and operational initiatives with solid business judgment and strong knowledge of business and financial concepts
• Working knowledge of uses and administration of popular social media outlets (e.g., Facebook, Twitter, LinkedIn,Instagram, YouTube) is important

Competencies:

• Ability to thoroughly analyses and evaluate internal business plans for strategic planning, manage initiatives that focus on driving new projects, processes improvements and customer experience enhancements.
• Ability to perform financial forecasting and market analysis to develop competitive intelligence strategy.
• Ability to lead roadmap of enhancements to drive continuity, reduce risk and enable new capabilities and build relationships with key stakeholders across the business to define needs and deliver holistic solutions
• Identify opportunities for automation and system improvements.
• Author and deliver executive level reporting, including weekly, monthly, and quarterly business reviews.
• Ability to write story-driven content about complex technical subjects and projects that engages target audiences and enhances the company’s image.
• Ability to Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction.
• Build and/or maintain operational dashboards and reporting suite to track, manage, and provide valuable insights on metrics and KPIs and prepare detailed media activity reports.

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Job Application Code: OPA001
Location: Ikeja, Lagos

Qualifications

• Diploma / OND in Engineering with a minimum of 2 years work experience as a solar installation technician.
• A young and dynamic applicant with a high level of professionalism, strong problem-solving abilities, ability to multitask, set priorities and manage time is important.
• Experience in the use of data software i.e. excel, google sheets, graphics design, and familiarity with CRM systems and practices is important.
• Applicant must have excellent interpersonal, communication, and presentation skills and must be flexible enough to work some holidays and weekends

Job Competencies:

• Ability to update the various performance tracking documents used by the operations department and analyze all operations and forward suggestions for improvement to the operations lead.
• Ability to assist in tracking all pending operations queries and prompt the ops to lead where necessary.
• Ability to work on verification projects of repossession and technical tickets backlog by interfacing with customers, field agents, logistics, and the call center.
• Ability to assist in implementing, tracking quarterly promotions, tracking deactivated products on the hub, follow up with the call center, and share reports with the supervisor.
• Ability to track and follow up on fa/fr welcome call being made by the call center – evaluate and prompt for necessary action and assist in tracking fa/fr performance level vis a vis commission and salary payment.
• Ability to assist in preparing periodic educational materials to be shared periodically with the field team and for the mobile training of the field team.
• Ability to assist in training, onboarding of new fa/sr and new product launch and assist in downloading data needed for ops weekly reporting on the hub i.e sales, repairs, and repossession.
• Ability to assist ops to lead in crucial end-of-the-month reporting i.e sr commission, wb report, tm/rm dashboard, repair target report and ensure and check that all reports are up to date and all pricing plans are captured and updated accordingly in all ops files.

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Job Application Code: INVO-002
Location: Lagos Mainland, Lagos

Qualifications

• B.Sc / HND in Business, Logistics Management, or any other relevant field with a minimum of 3 years focused experience in the warehouse, logistics, or inventory field.
• Good understanding of supply chain procedures, advanced knowledge of MS Excel, knowledge of warehouse management systems (WMS), and other Inventory management systems i.e., Zoho inventory and QuickBooks is important.

Job Competency Requirements:

• Ability to monitor and maintain current inventory levels; process purchasing orders as required; tracks orders and investigates problems.
• Ability to records purchases, receipts as well as the issuance of items, maintains the database, perform a physical count of inventory, and reconciles actual stock count to computer-generated reports.
• Ability to manage and ensure that arrangement of materials is done in an orderly manner with the stock location system in place to ensure easy storage and retrieval whenever there is a requirement.
• Ability to ensure that materials are physically protected, within the warehouse and when loaded for deliveries to production lines and client’s sites.
• Ability to conduct the weekly stock count and confirm the periodic stock regularly.

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Job Application Code: OCM001
Location: Ikeja, Lagos

Qualifications

• B.Sc Degree in Communication, Marketing, and other related fields with a minimum of 2 years of proven experience as a customer Service officer.
• Applicant must be a critical thinker possess an innovative mindset, great interpersonal and communication skills, good time-management and problem-solving skills.
• The ability to use all social media tools is important.

Job Competencies:

• Ability to manage and maintain relationships with both existing and new customers to meet organizational objectives.
• Ability to plan and manage multi-channel marketing campaigns, online content creations and oversee all the company’s social media accounts.
• Ability to supervise, build, and implement all digital marketing strategies within the organization.
• Ability to engage Original Equipment Manufacturers (OEMs) to generate leads, strengthen relationships and ultimately drive sales.
• Any other tasks or responsibilities as assigned by the organization.

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Job Application Code: CS001
Location: Festac, Lagos

Qualifications / Requirements

• BSc. in Communications, Marketing or any related field of study with a minimum of 3 years work experience in communications, PR, and social media management roles.
• Outstanding communication skills (oral and verbal), interpersonal skills, exceptional problem-solving skills, with the ability to resolve conflicts and make strategic recommendations are necessary.
• Working knowledge of website administration and popular social media outlets (e.g., Facebook, Twitter, LinkedIn, Instagram, YouTube) is important.
• Applicant must demonstrate the ability to deliver results in a fast-paced environment, be innovative, vibrant, inspirational, and a charismatic communicator.

Competency Required:

• Ability to create and write content (Blogs, articles, newsletters, mails etc.) about complex technical subjects and projects that, engages our target audience, aligns with our business goals and company’s vision, improves customer engagement, and enhances the company’s image.
• Ability to spread the company’s message (Information about products & services) through social media, website, and other online mediums and increase the company’s sales through online marketing.
• Ability to establish our online presence, create brand awareness, customer loyalty programs, customer satisfaction, and run the day-to-day social media, website, and search engine optimization audits to ensure best practices are being used.
• Ability to create communication and marketing strategies for new products, launches, events, and promotions. Create and monitor marketing campaigns, create visual concepts for promotional activities, and coordinate with the graphics team to create engaging display ads.
• Ability to manage and respond to internal and external communication-related issues promptly.
• Ability to support HR and Admin department in the company’s recruitment process, establish and maintain strong working relationships with executives, stakeholders, and the general public.
• Ability to supervise projects to guarantee all content is publication-ready and prepare detailed monthly media activity reports for review.

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Job Application Code: ACC-004
Location: Ikeja, Lagos

Qualifications

• B.Sc. in Accounting with a minimum of 2 years post qualification/certification experience as an accountant.
• A male applicant with strong analytical, communication, and proficiency in accounting software tools/packages is important.

Job Competency:

• Ability to prepare and maintain accounting system, policy and procedures.
• Ability to analyze, record and report accounting transactions in a timely manner.
• Ability to prepare general ledger entries and account reconciliations.
• Ability to audit financial documents and procedures, reconcile bank statements and calculate tax payments and returns.
• Ability to perform financial analysis of the department’s chart of accounts and financial statements by identifying and analyzing variances.
• Ability to respond to inquiries received from management, internal and external auditors.
• Ability to protect organization’s value by keeping information.

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Job Application Code: CSO-004
Location: Ikeja, Lagos

Requirements

• A Female Applicant with a minimum of HND and at least 1 year work experience in similar position.
• Ability to utilize computer technology is important

Job Competencies:

• Ability to establish, develop and maintain positive business and customer relationships at all times.
• Ability to welcome customers warmly in person or via telephone and acknowledge complaints and enquiries and resolve them promptly
• Ability to gather customer information, take payment information and other pertinent information and reconcile accounts at the close of business.
• Ability to manage and process orders and requests alongside keeping records of customer interactions, transactions, comments, and complaints.
• Ability to communicate and coordinate with colleagues as necessary.
• Ability to ensure customer satisfaction, provide professional customer support and provide feedback on the efficiency of the customer service process.
• Other assigned duties.