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  • Posted: Jan 14, 2022
    Deadline: Feb 1, 2022
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    Dalco Solutions is a team of professionals who work in HR management roles, ICT solutions, cooperate trainings and development. We support businesses to recruit and manage their human capital profitably and sustainable in these rapidly changing economic times. Our experience in HR roles enables us to connect easily to our clients needs and to proffer solutio...
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    Customer Service Representative

    We are looking for a smart and responsible Customer Service Representative.

    RESPONSIBILITIES

    • Manage large amounts of incoming phone calls
    • Generate sales leads
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer account through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas

    REQUIREMENTS

    • Proven customer support experience or experience as a Client Service Representative
    • Track record of over-achieving quota
    • Strong phone contact handling skills and active listening skill
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively
    • Minimum of OND/HND/BSc in related field.

    go to method of application ยป

    Human Resource Manager

    RESPONSIBILITIES

    • Consistently recruiting excellent staff.
    • Resolving conflicts through positive and professional mediation.
    • Creating clear and concise reports.
    • Maintaining employee and workplace privacy.
    • Leading a team of junior human resource managers.

    REQUIREMENTS

    • Minimum degree in human resources management or equivalent.
    • Ability to build and maintain positive relationships with colleagues.
    • Ability to give presentations.
    • Knowledge of relevant health and safety laws.
    • Experience using computers for a variety of tasks.
    • Competency in Microsoft applications including Word, Excel, and Outlook.

    Method of Application

    Interested and qualified candidates should forward their CV to: career@dalcosolutions.com.ng using the position as subject of email.

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