Job Vacancies at Citibank Nigeria Limited

Job Function: Risk Management Employee Status: Regular Job ID: 19141970

Job Background and Context

• Part of the ICG Regional Credit Risk team supporting Nigeria and West & Central Africa
• Global and local regulatory requirements relating to Credit Risk
• Responsibility for regulation interpretation and assessment, and recommendations to ensure compliance with regulatory requirements impacting Credit Risk
• Supports activities relating to regulatory processes impacting Credit Risk (e.g. ICAAP)
• Active engagement with Business and Control functions to deliver on the above

Key Responsibilities

In close cooperation with the Country Risk Manager and as part of the ICG Regional Credit Risk team, responsibilities include :

• Evaluate local regulatory matters (policies, laws, and regulatory and supervisory requirements in relation to Citi’s Credit Risk activities ) (“Local Credit Risk Regulation”) in the countries, and how these are to be complied with through either Citi global, regional or local credit risk policies, standards and/or processes (“the Credit Risk Policies and Procedures”)
• Development, drafting and recommendation of local Credit Risk Policies and Procedures to comply with Local Credit Risk Regulation in the absence or limitation of Citi policies, standards and/or processes
• Develops working knowledge of industry practices and standards in order to support understanding of the above activities  
• Assist with regulatory inquiries and/or examinations impacting Credit Risk
• Support in activities impacting regulatory requirement and Credit Risk, for example, Internal Capital Adequacy Assessment Plan (“ICAAP”), IFRS9 activities, BCBS239, other Basel related activities
• Collaborate with other internal areas, including Finance, Compliance, Legal, Business Management, in the fulfilment of the above activities
• Coordinates and provides training to business units and functions on Credit Risk Regulation (Global and Local) and the Credit Risk Policies and Procedures, and other regulatory matters relating to Credit Risk

Development Value

• Opportunity to obtain global and domestic regulatory credit risk exposure and experience
• Exposure to different functional disciplines which interact with Credit Risk in these activities
• Experience in working with multicultural teams across different geographies
• Part of a motivated and high performing team that is responsible for delivering critical credit risk regulatory compliance
• Opportunity for career advancement and mobility in a merit-driven environment

Knowledge and Experience

• Knowledge and experience in corporate banking and related products and functions
• Experience in managing financial regulatory, franchise and governance matters. Knowledge of Local Credit Risk Regulation will be an advantage
• Knowledge of Citi Credit Risk policies or ability to quickly develop a working knowledge thereof
• Good understanding of accounting, product and finance principles will be an advantage

Skills & Competencies

• Excellent written and verbal communication skills
• Excellent attention to detail
• Analytical thinking
• Strong interpersonal skills with the ability to navigate a complex organization and work collaboratively and with people at all levels of the organization, including regional and global partners
• Strong decision-making and influencing abilities
• Excellent planning,  project management and organizational skills and capability to handle multiple projects at one time
• Must be able to set priorities and work under pressure
• Ability to deal with ambiguity
• Ability to function independently
• High proficiency in MS Office applications (Excel, Word, PowerPoint)

Qualifications

• At least 8 years of experience in Banking Credit Risk, Compliance, or other control-related function in a financial services firm, regulatory organization, or consulting firm, with a focus on Banking governance
• Bachelor’s degree in Finance, Risk Management, Governance, Regulatory Law or relevant disciplines
• A postgraduate degree or relevant professional qualification will be an advantage
• Fluent English and French (read, write and speak)

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Job Function: Operations - Transaction Services Employee Status: Regular Job ID: 19141207

Job Purpose:

The Teller is a frontline staff and is one of the customer’s first points of contact with the bank and therefore it is essential that, in spite of work pressure, they must wear a cheerful look and countenance.

His/her primary focus is to deliver prompt and efficient services across the counters and at the same time, ensuring compliance with operating and regulatory guidelines. This will include:

• Ensure prompt, error-free and control-driven cash activities.
• Maintaining across- the-counter customer interface thus enhancing customer confidence in the bank through timely processing of cash/checks transactions
• Ensuring smooth running of Cash in Transit activities.
• Ensure vault operations and Cash Handlings are diligently handled
• Provide back-up services to Customer/ Head Teller.
• Taking part in periodic reviews, reporting and miscellaneous activities
• Assist in Overseeing of Technology related issues and projects in the branch and other remote sites (implants).
• Assist in annual Continuity of Business activities, infrastructure and application changes, etc.

Key Responsibilities:

• Process all customer requests within the standard turn-around time and without error (e.g. Other Bank cheque deposit, cheques encashment, cash deposits, cheque deposits, Personal Travel Allowance/Business Travel Allowance purchase, also specialized transactions like Taxes, Multi choice subscription deposits, Airtel deposits etc).
• Report all qualifying transactions processed in line with existing National Drug Law Enforcement Agency limits.
• Ensure stated procedures and policies for all products are adhered to while processing.
• Update Registers where required before processing/after processing.
• Ensure all transactions processed during the day are fully authorized and there is no pending transaction left on the system before closing for the day.
• Ensure other bank cheques are given appropriate value dates and scan same into Clearing Interface System timely
• Maintain appropriate confidentiality and security of customer and transactional information stored in any form (images, application files, databases, spreadsheets, papers, registers, files etc) in line with local procedures and departmental designations. Ensure proper put-away procedures are observed at close of business and during any temporal absence from workstation.
• Participate in the quarterly Managers Assessment exercise for all counter products and processes and ensure satisfactory ratings are achieved for all products and processes.
• Handling of expense and internal processing transactions.
• Preparation and delivery of reports as may be dictated by product/regulatory requirements e.g. Invisible reports, Anti-money laundering reports etc.
• Perform additional task/ Projects and responsibilities as assigned by branch management.  
• Scanning and uploading reconciliation documents into the SharePoint and advising relevant parties for Implant reconciliation
• Assist in Overseeing of Technology related issues and projects in the branch and other remote sites (implants).
• Backing up for the Head Teller where necessary

Job Challenges:          

• Internal:  Moderately frequent contact with the Cash management unit Treasury and Trade Solutions, other branches, Citi service.
• External: Highly frequent contact with Customers and Teller Implant Location
• Good Interpersonal/Communication Skills
• Customer Focused
• Neat/Smart Appearance
• Analytical Mind/Proactive
• Fast Learner
• Meticulous & Accurate
• High level of integrity/sense of responsibility            
• A BSc / BA degree
• National Youth Service Corps (NYSC) certificate of completion is mandatory
• Error Free Processing
• Ability to work under pressure
• Compliance with regulatory/institutional requirements
• Processing within tight turnaround times
• Preparation of Reports with tight timelines
• Customer satisfaction in a highly competitive environment
• Weekend and public holiday work (sometime

Qualifications:

• 1 year of relevant experience
• Pass basic induction and operations training

Education:

• A BSc / BA degree
• National Youth Service Corps (NYSC) certificate of completion is mandatory