Job Vacancies at ARM Hold Co.

Job Summary

• Responsible for overseeing the day-to-day operational activities within the Trustee business. ▪ Ensure efficient and effective management of processes, compliance with regulatory requirements, and support for client services. ▪ Work closely with various departments to optimize operational workflows and enhance service delivery for ARM Trustees

Job Details

KEY RESPONSIBILITIES 

• Operational Management: Oversee daily operations, ensuring smooth and efficient workflow across all departments.
• Compliance: Ensure all activities comply with regulatory requirements and internal policies.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Trust advisor support: Support trust advisors by ensuring timely and accurate processing of transactions and inquiries.
• Record keeping and Accounting: Ensure proper records and accounting of transactions executed on behalf of each trust client working closely with the RMs and the Accountant.
• Portfolio Valuation and Reporting: Ensure daily valuation of Trust portfolios; prepare and present operational reports to management.
• Risk Management: Identify and mitigate operational risks.
• Team Collaboration: Work closely with the relationship managers and other departments to ensure cohesive and integrated operations.
• Any duties or responsibility that may be assigned by the Group Head, Operations and Management.

Requirements

COMPETENCIES, SKILLS & ABILITIES

•  Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• High ethical standards and integrity. 
• Proficiency in Microsoft Office applications (Excel, Word PowerPoint & other spreadsheet applications)
• Ability to work under pressure and meet tight deadlines. 

 QUALIFICATION & EXPERIENCE

•  B.Sc. in Accounting, Finance, or related field.
• Possession of a relevant professional qualification will be added advantage
• Experience: Minimum of 3-5 years work experience in Trustee business

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Job Summary

• Deepen relationship with existing Trust clients & improve service quality, Expand Private Trust client base and Increase scope of Private Trust service offering.

Job Details

• Develop estate planning strategies that ensure long term relationships with clients and their beneficiaries. 
• Manage trust clients to deepen existing relationships and increase share of wallet. 
• Drafting Trust Deeds, Wills and other Estate Planning documents and structuring of Estate Plans. 
• Market potential clients to achieve a conversion rate that ensures the realization of Trust business targets for number of new clients and value of funds under management.  
•  Provide quarterly and annual Report to clients detailing activities in Trust Settlements. 
• Work with ARM Trustees’ accountants to prepare financial year budget for the Trust Business and develop & implement strategies to achieve this budget. 
•  Monitor developments in the macro-economic environment in general and in the financial service sector with a view to taking advantage of the emerging opportunities and minimizing the potential threats to the trust business e.g. changes in clients’ needs and values, competitor activities, regulatory changes, tax laws etc. 
•  Provide regular update to relevant Director on business activities and to resolve issues/problems relating to client relations and marketing that may arise from time to time. 
•  Work with other units in the Company to ensure smooth delivery of quality service to clients 
•  Generate new and creative ideas for new product development, to broaden the range of trust and estate planning services available to existing and potential clients. 
•  Update skills (marketing, investment management, analytical, relationship management and communication) through self-study, financial journals/magazines, the internet, and formal training programmes. 
•  Maintain a professional outlook and always conduct to project a positive image for ARM. 
•  Discharge other duties that may be assigned from time to time by your supervisor. 

Requirements

• Bachelor’s Degree, master's degree or MBA, LLB, BL. LLM, CFA is an added advantage.
• Minimum of 3 years relevant experience in private and commercial trust or corporate legal practice or similar role. 
• Growth in FUM  
• Increase in trust client base 
• External Customer satisfaction 
• Internal Customer satisfaction 
• Adherence to SLAs 
• Adherence to regulatory filings required by Securities & Exchange Commission filings. 

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Job Summary

• The Position Holder is responsible for driving ARM Trustees’ public and commercial trust business, by driving the acquisition of public and corporate trust mandates to provide 3rd party trusteeship services on capital market regulated transactions such as supra-national, sub-national, & corporate bonds, and collective investments schemes to governments, companies, agencies and international monetary organizations. The Position Holder is also responsible for providing security trusteeship to debenture, loan syndication, mortgage and project finance transactions.

Job Details

Business Development: 

• Proactively seek, develop, and acquire business across both public and private sectors, with the aim of driving the public and commercial trust business, by providing a wide range of trusteeship services on (public and corporate) bonds, collective investment schemes, debentures, loan syndications, and project finance transactions.   

Stakeholder Engagement :

• Actively participate within the capital market industry by cultivating healthy relationships with both public and private sector clients / prospects, and Capital Market Operators, strategically gathering market information, with the aim of increasing ARM Trustees market visibility, as well as broadening own network of contacts to increase pipeline of mandates. 

Business Strategy 

• Support the Managing Director in defining and implementing the company’s business strategy in line with conditions in its operating environment and helping to drive the implementation of strategic initiatives that sustain / improve the company’s competitive advantage within its operating environment.  

Product Development:

• Lead the development and improvement of existing product and service offerings by benchmarking against competing firms, proactively eliciting the market’s needs, and working with both key parties within the ARM Group, regulators, 3rd-party organizations to build alliances, and win support in launching innovative product / service offerings that improve the competitiveness and market dominance of ARM Trustees.  

Relationship Management: 

• Relationship Management of existing trust clients to ensure efficient and quality services delivery through communication, conflict resolution and proximity.  

Team Management & Development:

• Ensure appropriate training and provide advice, guidance and assistance to less experienced colleagues as required  
•  Maintain a professional outlook and conduct, always to project a positive image for ARM. 
• Discharge other duties that may be assigned from time to time by the Head, Commercial Trust 

Requirements

• Bachelor’s Degree:
• LLM or MBA, LLB, BL. Qualification is an added advantage. 

Minimum Experience: 

• 10+ years post-university or call to bar experience from the legal and/or financial services sector.  

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Job Summary

• The Commercial Trust Business Development Manager is responsible for creating and growing new Commercial Trust relationships with the objective of growing the company’s funds under management.

Job Details

• Develop strategies and go to market approaches to acquire new commercial trust mandates and significantly grow the funds under management.
• Gather market intelligence report to seek, develop, and acquire business prospects across both public and private sectors, with the aim of driving the public and commercial trust business, by providing a wide range of trusteeship services on (public and corporate) bonds, collective investment schemes, debentures, loan syndications, and project finance transactions. 
• Relationship Management of existing trust clients to ensure efficient and quality services delivery through communication, conflict resolution and proximity. 
• Exemplify teamwork and collaboration with the immediate team, segment team and group wide. This includes other businesses within the group and shared services units.
• Monitor developments in the macro-economic environment in general and in the financial service sector in particular with a view to taking advantage of the emerging opportunities and minimizing the potential threats to the trust business e.g., changes in clients’ needs and values, competitor activities, regulatory changes, tax laws etc 
• Update skills (marketing, investment management, analytical, relationship management and communication) through self-study, financial journals/magazines, the internet, and formal training programs. 

Requirements

• Required Knowledge, Skills and Abilities 
• Ability to develop business, grow client relationships and obtain & convert client referrals. 
• Must demonstrate professional and ethical business practices. 
• Adherence to company standards, and a commitment to personal and professional development.

Generic Skills 

• Excellent written and verbal communication skills. 
• Confident and self driven
• Ability to work independently as well as in a team. 
• Ability to prioritize and manage varied and fast moving workload. 
• Ability to think strategically and adopt problem solving approach to issues. 
• Must have strong drive towards learning and self-improvement

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Job Summary

• The Private Trust Business Development Manager is responsible for creating and growing new Private Trust relationships with the objective of growing the company’s funds under management.

Job Details

• Develop strategies and go to market approaches to acquire new estate planning relationships and significantly grow the funds under management.
• Pitch Trust solutions to potential clients to achieve a conversion rate that ensures the realization of Trust business targets for number of new clients and value of funds under management.
• Manage trust clients to deepen existing relationships and increase share of wallet.
• Monitor developments in the macro-economic environment in general and in the financial service sector with a view to taking advantage of the emerging opportunities and minimizing the potential threats to the trust business e.g. changes in clients’ needs and values, competitor activities, regulatory changes, tax laws etc.  
• Generate new and creative ideas for new product development, to broaden the range of trust and estate planning services available to existing and potential clients.  
• Update skills (marketing, investment management, analytical, relationship management and communication) through self-study, financial journals/magazines, the internet, and formal training programmes.
• Maintain a professional outlook and always conduct to project a positive image for ARM.
• Discharge other duties that may be assigned from time to time by your supervisor

Requirements

Required Knowledge, Skills and Abilities

• Demonstrated ability to develop business, grow relationships and convert referrals.
• Must demonstrate professional and ethical business practices, adherence to company standards, and a commitment to personal and professional development
• Ability to understand complex information

Generic Skills

• Excellent communication skills, confident, with initiative, able to work independently as well as in a team, action oriented with ability to prioritize and manage varied and fast-moving workload. 
• Ability to think strategically and adopt problem solving approach to issues.

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Job Summary

• The Position Holder is responsible for driving ARM Trustees’ Private Trust business through the provision of effective estate management, and private trusteeship services to both existing and new clients.

Job Details

Business Strategy: 

• Support the Head, Business Development, ARM Trustees in defining and implementing the company’s business strategy in line with conditions in its operating environment and helping to drive the implementation of strategic initiatives that sustain / improve the company’s competitive advantage within its operating environment. 

Business Development:  

• Proactively seek, develop, and acquire business prospects across both retail and HNI (High Net-worth Individuals) customer segments, with the aim of growing the company’s client-base, and volume of assets under management. 

Client Relationship Management:  

• Serve the long-term interests of both the company, and its clientele, by working closely with customers to develop a deepened understanding of their needs and increasing the company’s share of wallet for each customer. 

 Estate Planning: 

• Develop estate planning strategies to help clients meet their personal goals, by tailoring strategy to fit each client’s respective attitudes, family / business dynamics, priorities, cost-to-implement, beneficiaries’ needs etc., and implementing same within defined timeframes according to the client’s financial needs and goals. The Position Holder is also expected to provide quarterly and annual Report to clients detailing activities in trust settlements. 

Product Development: 

• Lead the development and improvement of the company’s private trust product and service offerings by benchmarking against competing firms, proactively eliciting the market’s needs, and working with both key stakeholders both within, and outside the company to build alliances, and win support in broadening, and improving the range of trust and estate planning services to new and existing clients with the overall aim of building the company’s competitiveness and market dominance. 

Environmental Scanning: 

• Monitor developments in the macro-economic environment in general and in the financial service sector in particular with a view to taking advantage of the emerging opportunities and minimizing the potential threats to the trust business e.g. changes in clients’ needs and values, competitor activities, regulatory changes, tax laws etc. 

 Supports Team’s Development: 

• Provides advice, guidance, and assistance to less experienced colleagues as required. 

Requirements

Educational Requirements  

• LL. B from an accredited university. 
• Professional Requirements  
• Relevant professional certification. 

Experience Requirements 

• Minimum of 6 years of work experience in similar role.