Trustees Operations Officer at ARM Hold Co.

Job Summary

• Responsible for overseeing the day-to-day operational activities within the Trustee business. ▪ Ensure efficient and effective management of processes, compliance with regulatory requirements, and support for client services. ▪ Work closely with various departments to optimize operational workflows and enhance service delivery for ARM Trustees

Job Details

KEY RESPONSIBILITIES 

• Operational Management: Oversee daily operations, ensuring smooth and efficient workflow across all departments.
• Compliance: Ensure all activities comply with regulatory requirements and internal policies.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Trust advisor support: Support trust advisors by ensuring timely and accurate processing of transactions and inquiries.
• Record keeping and Accounting: Ensure proper records and accounting of transactions executed on behalf of each trust client working closely with the RMs and the Accountant.
• Portfolio Valuation and Reporting: Ensure daily valuation of Trust portfolios; prepare and present operational reports to management.
• Risk Management: Identify and mitigate operational risks.
• Team Collaboration: Work closely with the relationship managers and other departments to ensure cohesive and integrated operations.
• Any duties or responsibility that may be assigned by the Group Head, Operations and Management.

Requirements

COMPETENCIES, SKILLS & ABILITIES

•  Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• High ethical standards and integrity. 
• Proficiency in Microsoft Office applications (Excel, Word PowerPoint & other spreadsheet applications)
• Ability to work under pressure and meet tight deadlines. 

 QUALIFICATION & EXPERIENCE

•  B.Sc. in Accounting, Finance, or related field.
• Possession of a relevant professional qualification will be added advantage
• Experience: Minimum of 3-5 years work experience in Trustee business