Job Roles at Whip Smart Service Providers Limited

Key Responsibilities

• Oversee daily administrative functions and ensure operational efficiency.
• Supervise and support junior administrative personnel.
• Maintain and organize office files, records, and documentation systems.
• Monitor office supplies and coordinate restocking as needed.
• Assist in scheduling meetings, preparing reports, and managing office calendars.
• Support onboarding and training of new administrative staff.
• Implement and enforce internal policies and procedures.
• Collaborate with internal teams to ensure alignment of administrative support with departmental needs.

Requirements

• OND, HND, or BSc in Business Administration, Office Management, or a related field.
• 1–2 years of experience in an administrative or supervisory role.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and collaboratively.
• High level of discretion and attention to detail.

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Responsibilities:

• Recruitment and Staffing: Develop and implement effective recruitment strategies.
• Employee Relations: Act as a resource and advisor for employees on HR-related matters.
• Training and Development: Identify training needs and develop relevant training programs to enhance employee skills and competencies.
• Compensation and Benefits: Administer compensation and benefits programs.
• HR Policy and Compliance: Develop and implement HR policies and procedures.
• Employee Engagement: Develop and implement employee engagement initiatives.
• Health and Safety: Ensure compliance with health and safety regulations and maintain a safe working environment.
• HR Analytics and Reporting: Monitor HR metrics, such as turnover rates, training hours, and employee satisfaction surveys.

Requirements:

• Bachelor's degree in Human Resources, Business Administration.
• Proven work experience as an HR personnel or similar role.
• Solid knowledge of HR principles, practices, and labor laws/regulations in the applicable jurisdiction.
• Strong recruitment and talent acquisition skills.
• Excellent interpersonal and communication skills, with the ability to build relationships and collaborate with employees at all levels.
• Strong leadership skills and the ability to effectively manage and develop HR team members.
• Exceptional problem-solving and decision-making abilities, with a proactive and results-oriented approach.