Job Opportunities at HR-Aid Consults

We are looking to hire an experienced Inventory Manager for our client, a luxury fashion brand in Lagos.

Responsibilities

• Oversee inventory planning and allocation processes to maintain optimal stock levels across all product categories, considering seasonality, trends, and sales forecasts.
• Conduct regular inventory audits and cycle counts to ensure accuracy and integrity of inventory data, reconciling any discrepancies and implementing corrective actions as needed.
• Coordinate with designers and logistics partners to manage inbound and outbound shipments, streamline replenishment processes, and minimize stockouts and overstock situations.
• Oversee the order fulfillment process, including order processing, packaging, and shipping, to ensure timely and accurate delivery of customer orders.  
• Address customer inquiries, concerns, and returns related to online purchases promptly and professionally, striving to uphold the brand's reputation for exceptional service and customer satisfaction.
• Monitor customer feedback and reviews, identify trends and areas for improvement, and collaborate with relevant stakeholders to implement enhancements to the online shopping experience.
• Oversee the order fulfillment process, including order processing, packaging, and shipping, to ensure timely and accurate delivery of customer orders.
• Address customer inquiries, concerns, and returns related to online purchases promptly and professionally, striving to uphold the brand's reputation for exceptional service and customer satisfaction.
• Monitor customer feedback and reviews, identify trends and areas for improvement, and collaborate with relevant stakeholders to implement enhancements to the online shopping experience.
• Maintain relationships with Brand Partners to ensure timely delivery of merchandise.
• Negotiate pricing, terms, and discounts with Brand Partners to optimize inventory costs.
• Monitor Brand Partners performance and address any issues related to quality, delivery delays, or discrepancies in orders.
• Conduct daily physical inventory counts and audits to verify accuracy of inventory records.
• Investigate and resolve discrepancies between physical inventory counts and computerized records.
• Implement measures to prevent shrinkage, theft, and damage to inventory.
• Inventory audit MUST be done every Monday and a report on the Inventory must be sent at the end of each Inventory activity every Monday.
• Analyse sales reports and inventory data to identify trends, patterns, and opportunities for improvement.
• Generate reports on inventory turnover, stock levels, and sales performance for management review.
• Provide insights and recommendations for optimizing product assortments and inventory allocation.
• Provide reports as required.

Requirements

• Bachelor's degree in relevant field
• 3 years relevant experience in similar role
• Outgoing and engaging personality
• Ability to plan and prioritize workload
• Strong written and verbal communication skills
• Ability to multitask  
• Proactiveness
• Excellent knowledge of Microsoft packages and IT software

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We are looking to hire a Junior Sales Associate for our client, a luxury fashion brand in Lagos.

Responsibilities

• Welcome customers with a warm smile and professionalism, creating a positive and inviting atmosphere in the store.
• Assist customers in identifying their style preferences, sizing requirements, and fashion needs.
• Provide personalized product recommendations and styling advice to enhance the shopping experience and drive sales.
• Tagging and ringing up items.
• Respond to clients' requests at least 15 minutes upon receipt of messages.
• Develop a deep understanding of the garments, including fabrics, designs, and brand heritage.
• Assist with merchandising efforts, including replenishing stock, arranging displays, and ensuring the visual presentation meets the company's standards.
• Support the sales team in achieving store sales targets and individual performance goals.
• Process transactions accurately and efficiently using the point-of-sale (POS) system, including handling cash and credit card transactions.
• Build strong relationships with customers by providing exceptional service, personalized follow-up, and attention to their preferences.
• Capture customer data and maintain client records.
• Assist in hosting in-store events, and shopping experiences to foster client loyalty and engagement.
• Inform clients of any extra charges if necessary.
• Assist with daily store operations, including opening and closing procedures, maintaining cleanliness and organization, and monitoring inventory levels.  
• Collaborate with team members to ensure a seamless and efficient shopping environment for customers.
• Adhere to company policies and procedures, including those related to customer service, safety, and security.
• Provide reports as required.

Requirements

• Bachelor's degree in relevant field
• Minimum of 2 years Relevant experience in similar role, in Retail and Fashion
• Outgoing and engaging personality
• Ability to plan and prioritize workload.
• Strong written and verbal communication skills
• Ability to multitask
• Proactiveness
• Excellent knowledge of Microsoft package

Employee Benefits

• A fixed monthly NET income of One Hundred and Fifty Thousand Naira (₦150,000)
• Access to an Official Phone.
• A telephone allowance of ₦5,000 will be given monthly.
• Access to a maximum of 10 leave days each working year with clearance from the Management upon completion of 12 months of full-time employment.
• 1% Commission on Sales made.
• Loan application upon the completion of 12 months of full-time employment.
• The working hours are 10.00am - 6.00pm (Mondays - Saturdays). You are required to work 5 days a week.

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We are looking to hire an Executive Assistant for our client, a luxury fashion brand in Lagos.

Responsibilities

Manage and maintain the CEO's calendar, including scheduling appointments, meetings, and events, while prioritizing conflicting demands and ensuring timely reminders.

Serve as the primary point of contact for internal and external communications on behalf of the CEO, including screening calls, managing emails, and drafting correspondence.

Coordinate all aspects of travel arrangements for the CEO, including booking flights, accommodations, transportation, and creating detailed itineraries.

Prepare agendas, materials, and presentations for meetings attended by the CEO, and ensure follow-up actions are documented and completed.

Maintain and organize important documents, contracts, and confidential files, ensuring they are easily accessible and up to date.

Assist the CEO in overseeing various projects and initiatives, including tracking progress, coordinating deadlines, and liaising with team members to ensure objectives are met.

Plan and execute special events and client meetings, including coordinating logistics, guest lists, and catering arrangements.

Conduct research where necessary, to provide the CEO with relevant information for strategic decision-making.

Assist in managing expense reports, invoices, and budget tracking, ensuring accuracy and adherence to company policies.

Handle sensitive information with the utmost discretion and confidentiality, always maintaining a high level of professionalism.

Build and maintain positive relationships with internal team members, clients, retail partners, and other stakeholders, acting as a liaison between the CEO and various parties.

Provide additional support and assistance to the CEO as needed, including personal tasks and errands.

Update on tasks given.

Requirements

• Excellent written and communication skill
• Analytical skills and attention to detail
• Team working skills
• Time and project management skills
• Ability to work effectively with minimal supervision
• Ability to treat confidential information with appropriate discretion
• Ability to work on multiple projects at the same time
• Strategic and innovative thinking skills
• Ability to organize a daily workload by priorities.
• Must be able to meet deadlines in a fast-paced quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills.
• Excellent organization and follow-through skills
• Friendly, helpful, and engaging personality.

Employee Benefits

• A fixed monthly NET income of One Hundred and Fifty Thousand Naira (₦150,000)
• Access to an Official Phone. A telephone allowance of ₦5,000 will be given monthly.
• Access to a maximum of 10 leave days each working year with clearance from the Management upon completion of 12 months of full-time employment.
• Loan application upon the completion of 12 months of full-time employment.
• The working hours are 10.00am - 6.00pm (Monday – Friday)