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  • Posted: Apr 19, 2022
    Deadline: Apr 26, 2022
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  • Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to achieve their growth aspirations by providing market intelligence, strategy blueprint, IT solution delivery expertise and business operation improvement capabilities. GVA Partners is also a l...
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    Storage & Backup Engineer

    Job Description
    Our client is seeking to hire highly skilled Storage & Backup Engineers (13) to join the team that designs, configures, develops, integrates, tests, implements, documents, and supports the storage infrastructure ecosystem.

    Requirements:

    • Administration of Storage & Backup environment
    • Monitor Storage & Backup service availability and performance thresholds
    • Backup Administration (EMC Networker, Data domain, Avamar, DPA)
    • Ensure all the Servers, Database and Data is backed up as per policy guidelines
    • Knowledge of upgrading HBA firmware and Drivers on UNIX and Windows Servers
    • Experience in troubleshooting HBA issues on Windows and Unix Operating systems
    • Ensure backup schedules are completed successfully for all the systems
    • Report and action on failed backup schedule.
    • Propose and prepare restoration calendar, and do periodic restoration drills for the following but limited to Exchange, Database, Applications, OS, Fileserver, SAN etc.
    • Configure backup schedule for any servers deployed in both Projects and Production.
    • Optimize tape utilization by not affecting the backup functionality.
    • Manage daily offsite tape movement.
    • Perform periodic audit on offsite location.
    • Propose and prepare effective backup standard operating work instructions and policy
    • Execution of backup/recovery procedures
    • Responsible for Technology refresh in respective domain

    Responsibilities:

    • Bachelor’s degree in engineering, computer science, or any related discipline
    • Minimum of 5 years’ experience in a similar role
    • Expertise on EMC Power Max, VMAX, VNX, ECS HP 3par, Data domain, Replication, Data domain
    • Experience in setting up backup media retentions, LUN creation, storage space management
    • In depth knowledge of analysis for storage backend problems & troubleshooting Brocade Switches

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    SQL Database Management – Subject Matter Expert

    Job Description
    Our client is seeking to hire highly skilled SQL Database Managers (5) to join a dynamic team.

    Responsibilities:

    • Responsible for providing support of SQL Infrastructure
    • Installation and configuration of SQL Server in single and cluster mode.
    • Primarily role is supporting the production and development SQL 2008/2012 databases
    • Install, configure, maintain, and troubleshoot SQL on Windows Servers
    • Configuring and maintaining Database replication / standby / clusters.
    • Creation of maintenance plans and jobs for update stats, defragmentation
    • Verify that Server has enough resources for acceptable performance
    • Review contention for CPU, memory, network, and disk resources
    • Review fragmentation by investigating row chaining and other areas of fragmentation
    • Capture Performance Statistics using performance monitors
    • Define Backup policy and retention policy for complete/differential/transaction backup
    • Conduct backup, restoration drills for backup verification in different scenarios.
    • Hands on experience and excellent knowledge of DB administration, License Management, Version upgrades and migrations
    • Execution of backup/recovery procedures
    • Creation and Maintenance of Database Instances & Performance fine tuning
    • Responsible for driving all P1, P2, incidents, change requests and OEM/ vendor management for the tower
    • Responsible for Technology refresh in respective domain

    Requirements:

    • Bachelor’s degree in an IT related discipline
    • Minimum of 8 years database management experience
    • Good experience in Replication, Log Shipping, Clustering
    • Experience in Database patch installation, clean up, cloning, DB Job scheduling

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    QA/QC Consultant

    Job Description
    Our client is seeking to hire highly knowledgeable Quality Assurance/Control experts (2) to lead the team.

    Responsibilities:

    • Driving the efficiency and effectiveness of the Incident Management process
    • Designs and oversees the validation of performance metrics against success criteria to ensure effective control of expected deliverables.
    • Monitoring the effectiveness of Incident Management and making recommendations for improvement – KPI / Metric measurement
    • Driving and Managing Major Incident Process
    • Developing and maintaining the Incident Management process and procedures
    • Review and auditing the process
    • Ensuring that all Infra teams follow the Incident Process for every incident
    • Provide ITIL best practice service management consulting at a strategic, design, and operational level
    • Development and delivery of IT process/service metrics and reporting.
    • IT quality assurance, including data analytics, change management
    • Coordinate interfaces between Problem Management and other Service Management Processes
    • Receives, logs and allocates a priority, in collaboration with the initiator, to all Request for Change (RFCs) that are totally impractical
    • Chairs all CAB and Emergency Change Approval Board (ECAB) meetings including that required for urgent RFCs
    • Reviews all implemented changes to ensure that they have met their objectives; refers back any that have been backed out of have failed
    • Produces regular and accurate management reports
    • Provide ITIL best practice service management consulting at a strategic, design, and operational level for the Customer’s environment

    Requirements:

    • Bachelor’s degree in computer science or any IT related discipline
    • Minimum of 6 years in IT quality assurance role

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    NOC Monitoring Senior Engineer

    Job Description
    Our client is looking to hire Senior NOC Monitoring Engineers (4) to join the team.

    Responsibilities:

    • Monitor alerts related Server, Network, Storage and Database using Monitoring tools
    • Ensure 100% of committed deliverables are met
    • Sending required Reports and Dashboards
    • Ensure monitoring team follows the defined policies and procedures assigned to the Management of alerts raised by infrastructure elements
    • Perform daily health checks (Network, Servers & Datacentre)
    • Perform operations based on the documented procedures
    • Ensure proper tracking of the alerts/requests received until closure
    • Ensure first cut notification about major incident sent to respective stake holders on preliminary information.
    • Timely Escalate the issues to the next level & Communication will be sent to all the resolver groups

    Requirements:

    • Bachelor’s degree in Computer Science, Computer Engineering or a similar field
    • Minimum of 6 years’ experience as a NOC Engineer
    • Knowledge of Windows & Network Infrastructure
    • Excellent troubleshooting skills

    go to method of application »

    NOC Monitoring Engineer

    Job Description
    Our client is looking to hire NOC Monitoring Engineers (16) to join the team.

    Responsibilities:

    • Monitor alerts related Server, Network, Storage and Database using Monitoring tools
    • Ensure 100% of committed deliverables are met
    • Sending required Reports and Dashboards
    • Ensure monitoring team follows the defined policies and procedures assigned to the Management of alerts raised by infrastructure elements
    • Perform daily health checks (Network, Servers & Datacentre)
    • Perform operations based on the documented procedures
    • Ensure proper tracking of the alerts/requests received until closure
    • Ensure first cut notification about major incident sent to respective stake holders on preliminary information.
    • Timely Escalate the issues to the next level & Communication will be sent to all the resolver groups

    Requirements:

    • Bachelor’s degree in Computer Science, Computer Engineering or a similar field
    • Minimum of 4 years’ NOC Engineer or network experience
    • Knowledge of Windows & Network Infrastructure
    • Troubleshooting skills
    • Experience deploying, managing, and troubleshooting network infrastructures

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    End User Support Engineer

    Job Description
    Our client is seeking to hire knowledgeable End User Support Engineers at mid and senior levels.

    Responsibilities:

    • Responsible for supervising End User Support Engineers and their day to day activities and performance.
    • Responsible in mentoring junior End User Support Engineers.
    • Responsible for managing incident, request, problem, IMAC and escalation management.
    • To provide support in operations in the domain of End User Support.
    • Managing incident, request, problem & IMAC
    • Support the following technologies: Windows 10, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
    • Providing installation, upgrade, configuration, and advanced troubleshooting on computers, peripherals, and communication devices and peripherals.
    • Install, support and maintain PC applications in a Windows 10 environment
    • Attend and troubleshoot end user tickets/incidents
    • Escalate to respective resolver group
    • Coordinate between users and resolver groups on P1,P2 and P3 incidents

    Requirements:

    • Bachelor’s degree in computer science, computer engineering and any other related discipline
    • Minimum of 3 years’ experience in a technical support environment
    • Possession of strong interpersonal skills
    • Advanced troubleshooting skills
    • Problem solving skills

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    End User Support Engineer (Team Lead)

    Job Description
    Our client is seeking to hire knowledgeable End User Support Engineers, Team Lead (15) to lead the team.

    Responsibilities:

    • Managing End User Engineers and their day to day activities, workload, performance and productivity in an efficient and an effective manner.
    • Responsible for incident, request, problem, IMAC and escalation management.
    • Responsible for day-to-day reporting and communicating to IT Management from operations and projects perspectives.
    • To provide support in operations in the domain of End User Support.
    • Support the following technologies: Windows 10, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
    • Providing installation, upgrade, configuration, and advanced troubleshooting on computers, peripherals, and communication devices and peripherals.

    Requirements:

    • Bachelor’s degree in computer science, computer engineering and any other related discipline
    • Minimum of 8 years’ experience in a technical support environment
    • Strong leadership skills
    • Advanced troubleshooting skills

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    Datacenter Management – SME

    Job Description
    Our client is looking to hire highly skilled Datacenter Management SME (Subject Matter Experts) to lead the team.
    Responsibilities:

    • Monitor and manage Data Center facilities to ensure the availability and performance.
    • Supervise facility vendors and managed services partners in all support and maintenance activities.
    • Daily checklist to ensure working of all Data centers parameters including Temperature, Power, and Telecom
    • Ensure the Data Center is maintained at optimum temperature and humidity levels
    • Schedule preventive maintenance on time with all vendors and ensure its effectiveness (UPS, Generator, Electrical Monitoring System, Fire alarm Etc.)
    • Conduct assessment of operations risk and highlight them to the management and take risk- mitigation activities wherever possible.
    • Ensure Cable Management of all Racks is proper and tidy
    • Identify risks proactively and alerts management with possible rectification steps
    • Ensure that proper housekeeping is done within the Data Canters
    • Good understanding of Data center Tier level classification
    • Recommendation of new and emerging cabling and other infrastructure components, adding value to the overall infrastructure solutions
    • Recommend adoption of various solutions related to infrastructure facilities and data center like, CCTV, Access Control, AC, UPS and Generator etc.

    Requirements:

    • Bachelor’s degree in an IT relater field
    • Minimum of 8 years’ experience in an enterprise datacenter environment
    • Advanced understanding of network and datacenter facilities, design and layout
    • Knowledge of database technology
    • Solid leadership skills

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    Mobile Developer

    Our client, a system integration company requires the service of highly skilled Mobile developers to join the Engineering team. You will be working with our engineers to develop and maintain high quality mobile applications. Applicants are expected to have experience using front-end technologies, develop mobile apps that use web services and possess basic design ability Including knowledge of UI/UX and prototype design.
    Responsibilities

    • As a Mobile developer, you will collaborate with internal teams to develop functional mobile applications, while working in a fast-paced environment.
    • Create, maintain, and implement the source code to develop mobile apps and mobile platform programs that meet the needs and requirements of the clients using the computer programming languages.
    • Support the entire application lifecycle (concept, design, test, release and support)
    • Produce fully functional mobile applications writing clean code
    • Gather specific requirements and suggest solutions
    • Write unit and UI tests to identify malfunctions
    • Design interfaces to improve user experience
    • Liaise with Product development team to plan new features
    • Ensure new and legacy applications meet quality standards
    • Research and suggest new mobile products, applications and protocols
    • Stay up-to-date with new technology trends

    Requirements/Experience

    • BSc degree in Computer Science or relevant field.
    • 3+ years of proven work experience as a Mobile development.
    • Experience in both IOS/Android development using Swift and Kotlin
    • Front-end technology: Expertise in front-end technologies, including JavaScript, CSS3 and HTML5 and third-party libraries such as React Js, Angular, jQuery and LESS
    • Knowledge of Android / iOS Frameworks.
    • Basic design ability: Including knowledge of UI/UX and prototype design
    • Knowledge of Cloud Technologies: Azure, GCP etc
    • Experience in Agile/DevOps
    • Experience in MongoDB and Azure SQL and caching mechanisms such as Redis, Memcached and Varnish JavaScript, CSS3, HTML5, Angular, jQuery.
    • Figma Translation

    go to method of application »

    UNIX/Linux Management - Subject Matter Expert

    Job Description
    Our client is seeking to hire skilled UNIX/LINUX Managers (10) to monitor and manage Linux users and computers within a network.

    Responsibilities:

    • Administration of Red hat Linux, Solaris, Oracle Linux environment.
    • Installation, Configuration & Troubleshooting of Red hat Linux, Solaris, Oracle Linux
    • Responsible for Technology refresh in respective domain
    • Perform user account management such as user creation, user deletion, modification etc.
    • Manage and create users groups as per Policies.
    • Monitor Server concurrent logins and connections for the Portal environment.
    • Monitor disk space, processor utilization, network utilization for the Portal environment.
    • Provide remote support for operating system installation and configuration when required.
    • Perform regular backup activities on the environment as per the policies and procedures.
    • Work with principal vendors when issues arise to determine the root cause of problems to provide work around or permanent fix.
    • Perform Operating System management and administration including patch updates, fine-tuning, access management, etc.
    • Work with security team to apply fixes, security policies, help with investigations and hardening systems.

    Requirements:

    • Bachelor’s degree in computer science, computer engineering or information technology
    • Minimum of 8 years’ experience in UNIX/LINUX environment
    • Experience in virtualization technologies
    • Strong knowledge of clustering and troubleshooting

    go to method of application »

    Data Analyst

    Our client requires the service of a highly skilled Data analyst. The successful candidate will process, inspect, cleanse, transform, and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making. This individual plays a role in making decisions more scientific and helping businesses operate more effectively.

    JOB RESPONSIBILITIES

    • Understand the any new data set requirement and discuss with the BI  team to extract the same
    • Must have knowledge in Telco domain knowledge  
    • Create data extraction logic rom the source systems based on the KPI requirement for
    • Understand the process of Automation of data extracts and feeds to establish dashboards and reports.
    • Capture reporting UI requirements by interacting with the business user
    • Understand schema in the data mart for reports and dashboard development
    • Perform “Show & Tell” of the said areas for purpose of analysis
    • Document the steps needed for data analysis
    • Understand SQL integration/query
    • Responds to routine and ad hoc inquiries.

    SKILLS/EXPERIENCE

    • B.sc in Computer Science, Mathematics, or any related discipline
    • Proven working experience as a Data Analyst or Business Data Analyst
    • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
    • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
    • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
    • Adept at queries, report writing and presenting findings
    • Designing and maintaining data systems and databases; this includes fixing coding errors and other data-related problems.
    • Mining data from primary and secondary sources, then reorganizing said data in a format that can be easily read by either human or machine.

    Method of Application

    Qualified candidates should send their resume to contact@gvapartners.com, chimdiutoa@gvapartners.com and elizabetha@gvapartners.com using the job title as subject of mail.
     

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