Job Opportunities at Clinton Health Access Initiative (CHAI)

Overview of the Position

• CHAI is seeking a Senior Associate based in Abuja, Nigeria, to support the malaria program team in the planning and implementation of a Private Retailers for Improved Malaria Outcomes (PRIME) project across the 2000 PMRs. The Senior Associate will provide overall oversight and coordination of the project, including leading the development of key project materials, facilitating effective stakeholder engagement, and ensuring strategic alignment and accountability across all phases of the project lifecycle. The role will also involve monitoring progress, identifying and mitigating risks, and ensuring the delivery of high-quality outputs that meet project objectives. S/He will oversee the implementation of all program activities, ensuring that established protocols are followed and that resources are effectively managed in line with approved budgets and guidelines. S/He will also provide oversight to state-level consultants engaged to support program delivery, ensuring alignment with strategic objectives and coordination with relevant federal and state institutions.
• The candidate should be a highly motivated individual with strong stakeholder management and communication skills and desire to use those skills to develop practical solutions in challenging environments and achieve impact. In addition, the candidate must be able to engage with diverse stakeholders to drive implementation. Additionally, the successful candidate is expected to demonstrate the following core CHAI values: resourcefulness, responsibility, patience, tenacity, humility, frugality, independence, energy, and work ethics.

Responsibilities

• Provide strategic oversight of state-level implementation to ensure effective execution, quality, and accountability of all project components across target locations.
• Facilitate smooth implementation of program activities in line with the established workplan, ensuring timely reporting of progress, challenges, and risks to the country and global program teams.
• Support the planning and coordination of commodity procurement processes, including forecasting needs, developing procurement plans, and liaising with vendors to ensure timely and cost-effective delivery of malaria commodities to the state.
• Coordinate comprehensive pharmaceutical retailers’ (PMRs) mapping in the project states to improve understanding of the landscape and to support identification of PMRs in the project states that will be engaged in the project.
• Map and engage private sector pharmaceutical distributors and suppliers to support implementation of project in the program states including defining suppliers’ scope of work, support contract management, project implementation and reporting.
• Lead and undertake malaria commodities’ market intelligence assessments including conducting field assessments, stakeholder engagements, developing periodic and comprehensive market intelligence reports to drive better understanding of the malaria market both nationally and in the project states.
• Coordinate the development of technical materials, including training content, implementation guides, and data collection tools to support effective program delivery.
• Develop, lead and monitor the implementation of clear and innovative strategies to optimize pharmaceutical retail distribution channels that reach the last mile, especially in underserved geographies.
• Work closely with the monitoring and evaluation team to define appropriate commodities sales targets, linkages with service provision, mechanisms for real-time performance tracking and necessary project adjustments to be made.
• Establish and maintain strong working relationships with key stakeholders, particularly at the national level (e.g., NMEP, PCN, NAPPMED), as well as with state governments, implementing partners, and academic institutions.
• Support the management, cleaning, and analysis of program data; ensure data quality and readiness for use in program monitoring, decision-making, and reporting.
• Produce high-quality reports (Word, PowerPoint etc) to support data-driven decision-making.
• Provide technical support and supervision to state team and field teams, including training on implementation protocols, data tools, and analysis methods.
• Contribute to the documentation and dissemination of program insights and outcomes through reports, presentations, and other communication materials for internal and external audiences, including on international platforms.
• Uphold scientific and ethical standards in all aspects of program execution, particularly with respect to data management, stakeholder engagement, and intervention delivery.
• Perform any other duties as assigned by the Program Director or Country Director to support the success of the project and broader malaria program goals.

Qualifications

• A Bachelor's degree in a related field (e.g., Pharmacy, Marketing, Business, other health related field) is preferred. 
• 3–5 years of relevant professional experience in public health, preferably with exposure to pharmaceutical retail, or service delivery scale-up; experience with similar projects is an added advantage.
• Strong supply chain/logistics expertise (especially in rural, low-resource settings). Familiarity with 3PL management, PMR landscape, wholesaler engagement, and peer detailing models.
• In-depth knowledge of pharmaceutical products, market dynamics, and the healthcare landscape is a strong advantage. 
• Demonstrated project management experience, including the ability to lead, plan, execute, and monitor multiple workstreams while ensuring timely, high-quality deliverables.
• Proactive and resourceful, with strong analytical, organizational, and communication skills.
• Ability to analyse market data, interpret trends, and develop data-driven strategies. 
• Proven ability to work collaboratively with government stakeholders, partners, and other external institutions.
• Experience conducting or supporting operational research, including protocol development and ethics submissions.
• Advanced proficiency in Microsoft Office tools, particularly Excel, PowerPoint, and Word.
• Strong written and verbal communication skills, including the ability to develop high-quality reports and compelling presentations for diverse audiences.
• Strategic thinker with the ability to thrive in a dynamic, results-driven, and fast-paced environment.
• Self-motivated with the ability to work independently, manage complex tasks, and propose innovative solutions.
• Highly detail-oriented, with strong problem-solving and organizational capabilities.
• Ability to manage competing priorities, meet tight deadlines, and maintain composure under pressure.
• Experience working with large datasets, including data validation, cleaning, and quality assurance processes.
• Demonstrated ability to translate technical data into actionable insights to support programmatic decision-making.
• Willingness to travel domestically within Nigeria as required.

Advantages:

• An advanced degree, e.g. MBA or master’s degree in public health.
• Knowledge of malaria and/or other major global infectious disease problems.
• Experience in the monitoring and evaluation of surveillance systems and/or implementation of public health programs.
• Experience in project management
• Experience living or working in resource-limited countries.

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Responsibilities

• Conduct in-depth budget tracking and other sources of funding assessments with the Kaduna state teams.
• Facilitate a participatory process of evidence-based costed and phased PHC improvement plan development.
• Support the development and ground-testing implementation of PHC plans within a few initial LGAs/Health facilities to deliver the package of services, including the development of micro-plans to guide the ground-testing.
• Develop evaluation strategies and methods for the evaluation of implementation of PHC improvement plans, and ensure documentation of lessons learned and best practices and course correction.
• Conduct SRMNCH needs assessments and gap analyses to understand the preferences of the vulnerable population to generate evidence on the type of services that should prioritize/included to inform updates to the health benefit package.
• Support the key ministries, departments and agencies to identify, mobilize and increase visibility on external and domestic funds through resource mapping and expenditure tracking to ensure adequate and quality services are provided to enrolled beneficiaries in the health insurance schemes in the state.
• Work with the state governments to design context-specific strategies to expand coverage of state health insurance schemes to informal sector and vulnerable populations.
• Support the state health insurance agency and other key ministries, departments and agencies to define and establish a framework that explicitly prioritizes the needs of the vulnerable groups, women and children in the state.
• Work with CHAI state teams to build the management and organizational capacity of state health insurance agency.
• Support program state to develop and cost Vulnerable Population coverage expansion strategy and ensure and facilitate the inclusion of the plan into the state annual budget/MTEF.
• Support the program intervention design including capacity gap assessments in the health insurance agencies, gaps assessment in the implementation of basic health care provision fund in the state.
• Conduct capacity strengthening activities on Basic Health Care Provision Funds and financial management for the state health insurance agency and the state primary health care board.
• Support the state primary healthcare management board to develop yearly annual operational plans and monitoring processes to improve Sexual and Reproductive Health (SRH) and Primary Healthcare service delivery.
• Support the primary healthcare facilities to efficiently manage capitation funds from the basic health care provision fund and insurance schemes to inform changes in guidance and accountability mechanisms.
• Participate in and sometimes, lead, donor engagement calls including providing regular team updates to CHAI global team colleagues.
• Disseminate learnings including through global summits, sessions at conferences, team calls, and development of case studies.
• Stay abreast of the evolving health financing and Primary Health Care landscape, monitoring key trends in the field, and support learning within the country health financing team and across.
• Take initiative to identify new opportunities and take on other responsibilities as needed and as requested by the Senior Program Manager and Country Director.

Qualifications

We are seeking a proactive and resourceful individual with strong analytical and communication skills for this role. Specific requirements include:

• A Master’s degree with 5–7 years of experience including experience in the health sector in low- and middle-income countries; experience supporting Government public institutions for health is an advantage
• Program management experience, working end to end from strategy development to proposal development, through implementation, monitoring and evaluation and reporting, as well as program budgeting
• Ability to write persuasively using evidence and to explain complex concepts to a variety of audiences including donors and partners as well as senior government
• Strong facilitator and oral communicator able to explain complex concepts to a variety of topics and ideas
• Ability to handle multiple tasks simultaneously and quickly adapt to changing environments
• Entrepreneurial attitude, ability to self-motivate and propose new ideas and solutions
• Full proficiency of Microsoft Word, Excel and PowerPoint
• Strong interpersonal skills and proven ability to build relationships in a multicultural 
• Ability to multitask and to be effective in high-pressure environments
• Excellent organizational and problem-solving skills, and the ability to mentor and coach others.

Advantages

• Experience working in strategy consulting
• Experience working in public health
• Experience working with national and/or sub-national Governments/Ministries of Health in developing

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Position Overview

CHAI is seeking a Program Associate with relevant experience in primary health care delivery and performance optimization to support CHAI Nigeria’s expanding primary health care performance management work in Kaduna and Kano and coordinate a dynamic team with diverse backgrounds.

This is a challenging, fast-paced and rewarding position. The Program Associate will report to CHAI’s Senior Program Manager PHC Financing and contribute to building out new areas of work for CHAI in response to government requests. He or she will work with key government stakeholders to develop plans and proposals, engage donors, and mobilize resources, operationalize plans and conduct monitoring and evaluation. He or she will be responsible for documenting and sharing learnings with other CHAI Nigeria teams, CHAI’s global health financing and health workforce teams, as well as in-country partners.

Responsibilities

• Provide technical support to the Kano and Kaduna PHC financing teams to design and implement advanced data systems for collecting, analysing, visualizing, and reporting performance data to facilitate informed decision-making and continuous quality improvement.
• Work with the CHAI Performance Management teams in Kano and Kaduna to design interventions to enhance capability, opportunity, & motivation of HCWs, LGA & State Staff to use performance information to drive service delivery improvement.
• Lead the design of rigorous evaluations to measure impact of the performance management on service uptake and quality in the PHCs across Kano and Kaduna States.
• Oversee program implementation in line with grant documents and ensure alignment with Government priorities and accountability to program funders.
• Collaboratively design theories of change and results frameworks and execute program monitoring of work and process evaluation.
• Represent and communicate CHAI’s work both within CHAI and to external partners, funders, and government stakeholders.
• Coordinate the dissemination of CHAI’s learnings from implementation and lead the development of dissemination materials and toolkits using appropriate channels. This includes leading the development of abstracts for submission to conferences, and posters or presentations if invited to present, as well as manuscripts for submission to academic journals. Support uptake of tools and approaches across other CHAI country offices. Engage and build relationships with partners working in similar areas.
• Conducts regular field visits to program states to monitor data quality and provide technical support to the program staff and M&E consultants.
• Support proposal development efforts by identifying gaps and funding opportunities, developing new concepts to secure funding to expand CHAI’s work in this area, and participating in proposal writing, budgeting, review, and submission process.
• Working with the Senior Program Manager, Program Director and Country Director, participate in donor engagement activities and actively map funding opportunities through donor landscaping and relationship building with donors and partners.
• Stay abreast of the evolving primary healthcare strengthening and health financing landscape, in Nigeria, monitoring key trends in the field.
• Support technical health financing learning within the CHAI Nigeria teams by sharing webinars, online courses, and journal articles, and requesting training sessions from the health financing global team and information sharing sessions from other country teams.
• Building capacity of other program staff on cross-cutting hard and soft skills including written and oral communications, work planning and time management, stakeholder management, and problem-solving, by providing written and verbal feedback, mentorship, and providing opportunities to practice.

Any other responsibilities as directed by the Senior Program Manager, Program Director and Country Director

Qualifications

• Bachelor’s degree in medicine, Pharmacy, Economics, Business Management, or related discipline
• A minimum of 5–6 years of professional experience in an analytical/project management position (an advanced degree in Public Health, Health Economics, or Business Administration will be an advantage) including experience in the health sector in low- and middle-income countries
• Strong understanding of M&E principles, methodologies, and public health tools
• Proficiency in data management, analysis, and visualization using statistical software (Excel, Power BI, SPSS, STATA, R)
• Exceptional analytical (qualitative and quantitative), presentation, and communication (written and verbal) skills
• Proven project management abilities, including the ability to prioritize tasks, meet deadlines, and work under pressure
• Entrepreneurial mindset, including working independently, self-motivating, and proposing and implementing new initiatives
• Ability to think strategically, handle ambiguity, and problem-solve in a fast-paced, limited structure, multicultural environment
• Ability to be effective in high-pressure situations, handle multiple tasks simultaneously, and set priorities
• Strong interpersonal skills and proven ability to build relationships in a multicultural environment
• English language fluency.