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  • Posted: Mar 17, 2020
    Deadline: Apr 7, 2020
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    Citygate Consumer Credits (3C) is a product of Citygate Global, a registered money lending company with Head Office in Lagos. The product was designed to take care of personal need of professionals (salary earners) and small scale businesses especially those that lack access to credit facilities from our financial institutions. We have minimum processing ...
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    Recovery Officer

    Duties and Responsibilities

    • Recover bad debts from delinquent debtors.
    • Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
    • Reduce the non-performing loans owed to a company.
    • Design work-out payment plans for debtors
    • Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
    • Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
    • Maintain appropriate and comprehensive records of customer’ discussions.
    • Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
    • Maintain confidentiality while handling customers enquires and information.
    • Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
    • Report [daily] progress against target to the designated authority

    Qualification & Required Skills

    • Degree/HND in related discipline.
    • 2 -5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
    • Effective communication and reporting skills
    • Basic mathematics and analytical skills as well as investigative and persuasive skills.
    • Problem-solving and decision-making skill
    • Knowledgeable of recovery best practice and approach.
    • A Bike Rider is needed for Lagos.

    Areas of Expertise

    • Debt Collection
    • Issue Resolution
    • Numerical and well organized.

    Salary: Very Attractive

    go to method of application ยป

    Relationship Manager

    Location: Victoria Island
    Job Responsibilities

    • Build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all products of the bank.
    • Accountable for driving new client acquisition and retention, growing market share
    • To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
    • Manage key customer relationships through regular contacts and visits by ensuring that effective call program is maintained on all assigned and prospect customers. Etc
    • Managing and liaising with existing credit clients.
    • Monitoring loan portfolio for repayment and slippages
    • Booking of quality loans for the bank and ensuring repayment of same
    • Champion deposit mobilization
    • Identify target markets and sales tactics to improve product offerings


    Qualification & Required Skills

    • Degree/HND in related discipline.
    • Must have at least 2 years’ marketing experience in commercial banking.
    • Strong credit analysis, documentation and relationship management skills
    • Ability to assess customer needs and develop products that suits their needs.
    • Must possess in-depth understanding and knowledge of Corporate Banking Products (PAYDAY, SME)
    • Effective communication and reporting skills
    • Problem-solving and decision-making skills.
    • Preferable candidate should reside on Lagos Island and its environs.

    Method of Application

    Interested and qualified candidates should forward their CV to: www.citygateglobal.com using the position and Location as subject of email.

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