Job Opportunities at Bible Society of Nigeria

Key Responsibilities

• Ensure thorough and impeccable cleaning of guest rooms, guest house halls and its environment.
• Reports guest complaints to superior in a prompt and timely manner
• Reports any noticed facility deficiency or fault in the guest room for immediate maintenance.
• Ensures total readiness of unoccupied guest rooms for use as may be needed always.
• Ensures guest rooms are kept clean, attractive, and good for use of the guests always.
• Performs all daily tasks as assigned by superior personnel.

Personnel Specification
Education:

• Minimum of Senior School Certificate with at least credit passes in 5 subjects including English and Mathematics.

Experience:

• Minimum of two (2) years’ experience in similar job from reputable guest houses.
• Must be a highly disciplined individual, energetic with good health.
• Must possess excellent Customer service and good communication skills.
• Must be a person of integrity, good character, result-driven and able to take initiatives in cleaning.

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Purpose of the Job

• To ensure that all guests are properly checked into their rooms, acquaint guest to the facilities in the room and ensure everything in the room is intact before checkout.

Key Responsibilities

• Help to carry guests’ luggage during check in and check out
• Fixing of minor issues like changing of light, bulbs, cleaning of work areas including entrance
• Helping guests /customers acquaint with the facilities in the room
• Interact with customers and clients professionally
• Ensure everything in the room is intact before check out
• Carry out other responsibilities assigned by the manager while maintaining professional composure always.
• Welcome guests to the hotel and carry their luggage.
• Answer queries about the hotel and make reservations.
• arrange taxis and book tickets.
• run errands, such as picking up dry cleaning.
• take messages.
• give directions.
• move furniture or equipment to set up rooms for events.
• respond to safety and security issues

Educational Qualification

• Ordinary Diploma in any related field or Secondary school certificate.

Years of Experience:

• Minimum of 2 years cognate experience.

Skills Required:

• Good time management skills, attention to details and good interpersonal communication, (written and verbal communication).Computer knowledge is an added advantage.