Job Openings at Phillips Consulting

Description 

• Procuring majorly banking business and optimizing negotiations and production through active promotion and as a result of an in-depth knowledge of the market.

Responsibilities

• Internal sales correspondence
• Sourcing of New Business for the resort
• Compile reports on sales activities
• Updates sales activities database
• Compiling and updating contracts
• File contracts for safekeeping and referral
• Competitor Analysis and Reporting
• Management of relations with Clients and Agents
• Establishing and maintaining relations with banking/financial companies and corporate companies to grasp sales opportunities (Participating in promotional actions: road shows, workshops, partnerships on major one-shot offers).
• Proposing promotional actions in liaison with the destination.
• Motivating and stimulating corporate client networks.
• Manage all the Resorts Marketing Activities
• Support of the presence, effectiveness, and awareness of the Resort
• Ensuring possession and utilization of all sales tools.
• Participating in the solution of customer queries and complaints.
• Sourcing new business and retaining current clients
• Oversee social and digital marketing aspects of the resort

Education / Professional Experience

• Degree or Diploma in Sales and Marketing, Hospitality Studies, or equivalent vocational experience.
• Proven experience in sales.
• Competent desktop software user.
• Previous experience in a multicultural environment is essential.
• Fluent in English and a 2nd language would be a plus

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Responsibilities

• Ensures a beautiful and tidy resort garden, as well as take care of other external installations (i.e. refuse area, sports equipment and fixtures,as well as outdoor entertainment and recreation areas).

Main Responsibilities:
Customer Relations:

• Respects guests' privacy and works without disturbing them
• Actively contributes to guests' comfort
• Professional techniques / Production
• Carries out occasional repair work as required
• Prevents problems from occurring in the resort's external areas and installations
• Implements the corrective action plans as communicated by the Resort / Head of Maintenance and Grounds
• Formulates and implements the grounds equipment's preventive maintenance programme
• Applies water hygiene and savings procedures
• Team management
• Communicates and cooperates with the other departments
• Management and administration
• Helps optimise energy, water and waste consumption
• Hygiene / Personal safety / Environment
• Respects the resort's Legionnaires' disease prevention actions• Applies the resort's security regulations (in case of fire etc)
• Actively contributes to the safety of people and property (ensuring safety exits remain clear of obstruction)

Requirements

• 5 years of experience in a similar field
• Practical and theoretical skills in related areas: gardening, cleaning and safety
• Fluent in the national language.

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Responsibilities

• Assist with landscape maintenance, restoration, and design
• Install and cultivate functional and ornamental plants
• Transplant and prune shrubs and small trees
• Weed landscape beds and assist with mulching
• Identify and treat potential pests or diseases
• Provide plant care advice to other team members and clients.

Requirements and Qualifications

• Bachelor's Degree in Horticulture or a related field (or Associate Degree and equivalent experience)
• Experience in landscaping or working with various types of plants
• Comfortable working outside in various weather conditions.

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Essential Functions

• Observes and patrols pool and enforces safety regulations.
• Assists swimmers from water when in danger.
• Provide excellent service consistent with the resort's brand standards.
• Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services..
• Knowledgeable of pool facility such as length and depth of all pool, how many laps it takes to make complete a mile in meters and feet etc.
• Pool hours of operation, location of facilities, and emergency procedure for rescue. Ensuring the locking and unlocking of the pool area daily between opertaing times (with someone competently assigned to do so when off duty).
• Knowledgeable of resort facilities and services to answer guest inquiries.
• Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction.
• Identify and report defects throughout the recreational areas, notify the Resident Manager of hazards, injuries, equipment or processes that negatively affect the operations.
• Ensure the recreational areas are clean at all times and report any maintenance issues to the maintenance department.
• Knowledge of the principles and practices of resuscitation, first aide, and CPR/PR techniques.
• Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
• Knowledge of recreational equipment sufficient to be able to perform minor maintenance work on the equipment.
• Responsible for maintaining cleanliness of facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, cleaning signs, etcetera.
• Facilitate and maintain consistent pool safety programs, training, and documentation to ensure the overall safety of guests in the pool area.
• Work closely with other departments that are essential to ensuring a positive guest experience.
• Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.

Education / Professional Experience

• Senior School Certificate to a Degree, certification in water safety management required and fitness qualifications preferred.
• Minimum of 2 years' experience in the pool safety field.
• First Aid certified.
• Must be able to swim.
• Fluent in English, a 2nd language would be a plus.