Job Openings at PalmPay

Job Summary

• Flexi MFB is seeking a skilled Chinese Translator to support effective communication between Chinese-speaking stakeholders and internal teams. The role will provide accurate Mandarin–English translation and interpretation across business meetings, documentation, and strategic engagements, ensuring clarity, cultural alignment, and business accuracy in a fast-paced fintech environment.

Key Responsibilities

• Provide real-time verbal interpretation (Mandarin - English) during meetings, calls, and executive engagements
• Translate written materials including business documents, contracts, emails, presentations, and reports
• Support senior leadership and cross-functional teams in engagements with Chinese partners
• Act as a cultural and communication bridge to minimize misunderstandings and improve collaboration
• Review and proofread translated content for accuracy, tone, and consistency
• Maintain confidentiality when handling sensitive business information

Requirements

• Bachelor’s degree in Languages, Chinese Studies, Linguistics, or a related field
• 3+ years’ experience as a professional Chinese Translator or Interpreter
• Fluency in Mandarin Chinese and English (spoken and written)
• Strong understanding of business and professional terminology
• Excellent communication skills, attention to detail, and professionalism
• Ability to work under pressure and manage multiple translation requests

Preferred Qualifications

• HSK Level 5 or 6 certification
• Experience in fintech, finance, technology, or multinational organizations
• Exposure to China–Africa business environments

go to method of application »

Job Summary:

• The Business Developer is responsible for identifying new business opportunities, managing key relationships, and driving revenue growth through strategic partnerships and merchant acquisition. The ideal candidate will possess a strong understanding of the market, excellent negotiation skills, and the ability to deliver measurable results in a competitive environment.

Key Responsibilities:

• Identify and pursue new business opportunities across assigned regions and sectors.
• Develop and maintain strong relationships with key merchants, partners, and stakeholders.
• Drive the acquisition of new merchants while increasing transaction volumes and retention rates.
• Conduct market research to identify trends, competitors, and potential growth areas.
• Prepare and deliver sales presentations, proposals, and product demonstrations to prospective merchants.
• Monitor and analyze merchant performance to ensure consistent engagement and growth.
• Negotiate and close deals that align with company objectives and profitability targets.
• Maintain accurate records of leads, opportunities, and sales reports.

Qualifications & Requirements:

• Bachelor’s Degree in Business Administration, Marketing, Economics, or a related field
• 2–5 years proven experience in business development, sales, or merchant acquisition (preferably in fintech, or banking).
• Strong understanding of payment systems, POS operations, and merchant management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and presentation skills.
• Ability to work independently and meet deadlines under pressure.
• Goal-oriented mindset with a passion for sales and business growth.
• High level of professionalism, integrity, and accountability.

Preferred Skills:

• Experience managing large merchant portfolios or key accounts.
• Familiarity with digital payment solutions, fintech products, and transaction data analytics.
• Strong problem-solving ability and resilience in handling client challenges.

go to method of application »

About the Role

• Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
• This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities:

• Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
• Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
• Assist customers with onboarding, application submission, and required documentation.
• Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
• Track daily leads, applications, conversions, and other assigned sales metrics.
• Follow up with pending customers to ensure completion of applications and final approvals.
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.

Requirements

• Minimum of OND, NCE, or equivalent qualification.
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
• Strong communication, persuasion, and negotiation skills.
• Ability to work in a fast-paced retail environment with daily customer interaction.
• Basic understanding of consumer lending and mobile phone markets (preferred, but not required).
• Computer literacy and ability to use smartphones or digital onboarding tools effectively.
• Result-driven mindset with a focus on meeting and exceeding sales targets.

Key Competencies

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through

Compensation & Benefits

• Competitive guaranteed monthly basic salary of N70,000, Transportation - N20,000
• Unlimited bonuses based on phone installment sales (N1,000 per phone sold)
• Training, coaching, and growth opportunities
• Performance incentives and rewards

go to method of application »

Job Summary

• We seek a proactive and result-oriented Field Collection Officer to manage and recover outstanding debts within the Ota and Ifo axis. The successful candidate will be responsible for conducting on-site visits to delinquent customers, negotiating repayment plans, and ensuring the timely recovery of funds while maintaining a professional relationship between the customer and the organization. This role requires a "street-smart" individual with a high level of integrity and a deep understanding of the local geography.

Key Responsibilities

• Conduct daily on-site visits to customers with overdue balances to secure immediate repayments.
• Engage with debtors to understand their financial challenges and establish realistic, sustainable repayment schedules.
• Perform "skip tracing" to locate customers who have changed addresses or are difficult to reach.
• Retrieve collateral or company devices from defaulting customers in strict accordance with recovery procedures.
• Maintain accurate, real-time records of all field activities, customer interactions, and payment commitments in the recovery system.
• Ensure all collection activities adhere to the FCCPC guidelines and company ethical standards to protect the brand’s reputation.
• Collaborate with local authorities and community leaders where necessary to facilitate the recovery of long-overdue or fraudulent cases.

Requirements

• HND, or B.Sc. in any discipline.
• Minimum of 1 year of experience in field collections, loan recovery, or as a field agent in the fintech or banking sector.
• Must be highly familiar with the Ota and Ifo local government areas.
• Exceptional negotiation, persuasion, and interpersonal communication skills.
• Ability to work under pressure, meet strict weekly recovery targets, and handle difficult customers professionally.
• Willingness to travel extensively within the assigned territory (possession of a motorcycle and a valid rider’s permit is often an added advantage).
• High level of honesty and a clean track record in financial dealings.

go to method of application »

• The Field Sales Promoter (User Growth) is responsible for driving user registration, activation, and engagement through grassroots, campus, market, and community outreach. The role focuses on offline events, partnerships, teen engagement programs, and referral-based field activities to accelerate user growth.

Job Description

• Recruit and register new users through physical activations in markets, parks, malls, campuses, and communities.
• Conduct product demos and guide users through onboarding (app download, registration, KYC).
• Promote and boost referral programs and empower referrers (agents, parents, KOLs).
• Build partnerships with schools, student groups, small businesses, and local influencers.
• Organize offline campaigns, events, roadshows, and brand awareness activities.
• Track acquisition numbers and provide field insights on user behavior and offline performance.

Requirements

• OND, HND, or Bachelor's degree in any field.
• 1–3 years field marketing or sales experience (activation or community mobilization is an advantage).
• Strong communication, persuasion, and interpersonal skills.
• Ability to work independently and meet field targets.
• Willingness to travel frequently and interact with diverse demographic groups.